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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property
3-star hotel near U.S. Consulate General Tijuana

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Welcome to our hotel, where a grand entrance sets the tone for a memorable stay.
Guests can dine al fresco at this outdoor patio, surrounded by lush greenery and modern decor.
Reception area with a sleek desk, comfortable chairs, and a decorative partition.
Welcome to our reception area, featuring a central desk with a unique wall art piece and two counters with a beverage fridge nearby.
Relax in the stylish lounge area with a large wall map, flat-screen TV, and comfortable seating options.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪1 min walk‬
  • Autonomous University of Baja California
    ‪8 min walk‬
  • U.S. Consulate General Tijuana
    ‪17 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

1 bedroom, in-room safe, desk, blackout drapes

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

Tijuana

Mesa de Otay stay.With a stay at this Mesa de Otay hotel, you'll be steps from Caliente Casino and Alameda Otay. Otay Sports Fields and Amistad Park are also within 2 miles (3 km).

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Autonomous University of Baja California - 8 min walk - 0.8 km
  • U.S. Consulate General Tijuana - 17 min walk - 1.4 km
  • El Trompo Interactive Museum Tijuana - 8 min drive - 8.2 km
  • Macroplaza Insurgentes - 8 min drive - 7.9 km

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪Agredanos Burguer - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Toks - ‬6 min walk
  • ‪Veranda Salon y Restaurante - ‬13 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

3-star hotel near U.S. Consulate General Tijuana
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • Smoking in designated areas
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
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4.4 out of 5, Excellent, 1,173 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 857 reviews
Rating 8 - Good. 99 out of 857 reviews
Rating 6 - Okay. 19 out of 857 reviews
Rating 4 - Poor. 10 out of 857 reviews
Rating 2 - Terrible. 27 out of 857 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

iliana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recepción súper amigables, serviciales, y eficientes! Muchas gracias por su ayuda!
Stayed 1 night in Apr 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

ALEJANDRO, PHOENIX

Stayed 1 night in Apr 2025

10/10 Excellent

Aracely

Stayed 1 night in Mar 2025

10/10 Excellent

Ivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, lots of options for breakfast and food was delicious. I would definitely stay here again on my next trip.
Stayed 2 nights in Apr 2025

2/10 Terrible

John, Poway

Liked: Cleanliness, property conditions & facilities
Property policy for service dogs is misleading. The policy states that pets are not allowed, but Service Dogs are permitted. Upon arrival, I was informed dogs are not allowed. I presented my dog’s service dog certificate and veterinary vaccination records to no avail. I was not interested in making a scene and left without getting a refund because I had booked a last minute non refundable reservation. In the end, Expedia got involved and resolved my refund issue, but my point is there “service dog” policy is misleading, as advertised on Expedia, at the time of my reservation.
Stayed 1 night in Apr 2025

8/10 Good

Guadalupe, Chino Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed was great. knocking down 1 sta because the AC in the room did not function properly.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin, Arleta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. It has anything you want around, the 7/11 across the street is super convenient and so many restaurants around the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Severo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NATASHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2025

10/10 Excellent

eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Briseida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been other hotels they are noise and small. When I went Holiday they were very nice and helpful also very quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bonito , súper limpio y cómodo . El servicio al cliente bien excelente, todos muy amables ! El desayuno al 100!
Stayed 1 night in Mar 2025

10/10 Excellent

Hector, Oak Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Mar 2025

10/10 Excellent

Rohit

Liked: Cleanliness
Nice staff, clean and safe place
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice, clean and new hotel. The location is great close to the border and next to a shopping mall a lot of stores and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!!

Recomiendo muchísimo este hotel, se siente uno muy cómodo y seguro, tienen un excelente servicio, todas las personas que trabajan ahí fueron súper amables, siempre buscando que nuestra estancia fuera placentera y definitivamente lo lograron. Cabe mencionar que tienen un delicioso desayuno que en nuestros 3 días en el, era una grata y deliciosa sorpresa el ver que cada día tenían una variedad en la comida que tenia un muy buen sazón. Este lugar me motivo a regresar a Tijuana, donde la verdad nunca pensé que me hospedaría y menos que quisiera regresar. Ampliamente recomendado!!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra clean facility!!! Close to everything and minutes away from the Otay border cross
Stayed 1 night in Mar 2025

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 1 night in Mar 2025

6/10 Okay

John

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025