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Hotel Hacienda Aguacaliente

3.0 star property
3-star spa hotel near San Ysidro Border Crossing
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Photo gallery for Hotel Hacienda Aguacaliente

Outdoor pool
Reception
Luxury Room
58-inch Smart TV with cable channels
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
4700 Blvd. Salinas Aviacion, Tijuana, BC, 22014
  • Club Campestre Golf Course
    ‪2 min walk‬
  • CAS Visa USA
    ‪15 min walk‬
  • Estadio Caliente
    ‪18 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

8.0 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.6 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tijuana

Downtown Tijuana stay.Within a 15-minute walk of this Downtown Tijuana hotel, you'll find CAS Visa USA and Club Campestre Golf Course. Caliente Racetrack Casino and Plaza del Maestro are also within half a mile (1 km).

What's nearby

  • Club Campestre Golf Course - 2 min walk - 0.2 km
  • Galerias Hipodromo - 15 min walk - 1.3 km
  • CAS Visa USA - 15 min walk - 1.3 km
  • Estadio Caliente - 18 min walk - 1.6 km
  • Plaza Rio Commercial Center - 3 min drive - 2.6 km

Getting around

  • Iris Avenue Trolley Station - 9 min drive
  • San Diego Santa Fe Depot - 22 min drive
  • Tijuana Intl. Airport (TIJ) - 18 min drive

Restaurants

  • ‪Carl's Jr. - ‬5 min walk
  • ‪Great Room Bar - ‬5 min walk
  • ‪El Potrero - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cru Coffee Roasters & Cellars - ‬2 min walk

About this property

Hotel Hacienda Aguacaliente

3-star spa hotel near San Ysidro Border Crossing
Hotel Hacienda Aguacaliente offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Hotel Hacienda Aguacaliente also features spa services and complimentary use of a nearby fitness facility.

This 3-star Tijuana hotel is smoke free.

  • 87 guestrooms or units
  • 2 dining venues
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Hacienda Aguacaliente offers 87 accommodations with complimentary bottled water and blackout drapes/curtains. 58-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellspa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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CA $174 total
includes taxes & fees
Sep 2 - Sep 3
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 200 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 58-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Aguacaliente

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Aguacaliente Tijuana
Hotel Hacienda Aguacaliente Hotel
Hotel Hacienda Aguacaliente Tijuana
Hotel Hacienda Aguacaliente Hotel Tijuana

Hotel Hacienda Aguacaliente Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 313 reviews
Rating 8 - Good. 42 out of 313 reviews
Rating 6 - Okay. 23 out of 313 reviews
Rating 4 - Poor. 6 out of 313 reviews
Rating 2 - Terrible. 6 out of 313 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, overall excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to spend your weekend solo, with friends or family. Very secure and the personnel are very polite and helpful like no other hotel I’ve stay before. The rooms are extra clean and with the big screen they have in the rooms is just like being home.
Stayed 1 night in May 2025

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, went with my kids and they also loved it, I would definitely recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Adam, Moreno Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price very nice Pool will return
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room attendants were amazing, security guards were very helpful and polite. Front desk staff were also super friendly and quick check in. The room was very clean. The only downside is that you could hear everything from the neighbors room.
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel…friendly staff and comfortable bed! We also appreciated the extra layers of security when people came to visit. iGracias!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff made my stay very enjoyable. Great location
Stayed 2 nights in May 2025

2/10 Terrible

Agustin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service they gave us our room and our room was not ready we had to wait for like 1hr to get our room my kids needed to use the restroom made us wait when u would shower the water would go out the restroom and spill water all over outside my kids almost slipped and fell. Bad experience.
Stayed 1 night in May 2025

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and clean. Good price and the staff is super friendly. The breakfast is horrible !!! It was cold, old and just awful. So I don’t recomed eating there. The rest is nice .
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and clean. However, our restroom window was open when we arrived a bit after midnight and the window had no screen. Also when reserving it says there was breakfast included. When we went to have breakfast they said it was only for one person and we had to purchase the other which came out to a little over $15 USD and I only had coffee and papaya. Not worth it! We also left a blanket in the room & I called as soon as we left the premises and they said it was not found our must have been in the laundry room. We went to try & retrieve later in the day and they could not find it.
Stayed 1 night in May 2025

6/10 Okay

Franz

Travelled with group
Stayed 1 night in May 2025

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a nice hotel. The staff never gave me extra towels the food was ok. Check in was at 3pm i checked in at 3pm but had to wait nearly an hour to get my room.
Stayed 1 night in May 2025

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgusting

we showed up at 4 pm and they told us the room wasn’t ready so we left and came back at 9. when we walked in the room there was freshly spilled beer on the dresser, there was hair all over the floor, on the bed, and in the shower. in the shower there was a used container of shampoo on the floor. i asked to have the room cleaned while we had dinner and when we went back to the room the room was still disgusting so i went to buy bleach and i cleaned it myself. The restaurant service was so slow and the food was ok. when i was checking out the receptionist was rude. never again would i stay here
Stayed 2 nights in May 2025

6/10 Okay

Amira

Stayed 1 night in May 2025

6/10 Okay

Agustín

Liked: Cleanliness, property conditions & facilities
Yo hice la reservacion con desayuno incluido y solo me aseptaron un desayuno por cuarto no por 2 perzonas y tube que pagar lodemi esposa porque no me aseptaron esa reservacion con desayuno incluido y eso nose bale
Stayed 2 nights in May 2025

2/10 Terrible

Rosa

Disliked: Amenities
El cuarto huele horrible, no servia el aire acondicionado, no tenian plancha, no.secadora y no contestan el telefono en recepcion.
Stayed 1 night in May 2025

6/10 Okay

Juan M.

Liked: Cleanliness, amenities, property conditions & facilities
What I liked about the property is the style and area What I did not like that reception made us wait for 10 minutes with out apologies for us to check in They need more help to check in customers
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is awesome. Great area. Clean, friendly, safe and food were top notch. We'll be back. Pool and Spa open till 10 with food and drinks available. Love it and our kids did too.
Stayed 1 night in May 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025