See all properties

Hotel Palacio Azteca Tijuana, Trademark by Wyndham

3.5 star property
Family-friendly 3.5-star hotel near Centro Cultural Tijuana

Choose dates to view prices

Photo gallery for Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Buffet
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Free WiFi

Explore the area

View in a map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • Place, CAS Visa USA
    ‪10 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪12 min walk‬
  • Place, Paseo Chapultepec
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Room, 1 Queen Bed, Mobility Accessible, Non Smoking

Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Outdoor pool

Fiesta Inn Tijuana Otay

Mesa de Otay
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,379 reviews
The price is CA $146
CA $178 total
includes taxes & fees
Mar 14 - Mar 15
Fiesta Inn Tijuana Otay

About the area

Tijuana

Downtown Tijuana stay.Your stay at this Downtown Tijuana hotel places you within 2 miles (3 km) of Plaza Rio Commercial Center and Centro Cultural Tijuana. Paseo Chapultepec and Galerias Hipodromo are also within 3 miles (5 km).

What's nearby

  • Plaza Landmark Tijuana Shopping Center - 8 min walk - 0.7 km
  • CAS Visa USA - 10 min walk - 0.9 km
  • Plaza Rio Commercial Center - 12 min walk - 1.0 km
  • Paseo Chapultepec - 15 min walk - 1.3 km
  • Centro Cultural Tijuana - 15 min walk - 1.3 km

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Las Ahumaderas Tacos El Paisa - ‬2 min walk
  • ‪Tacos Las 3 Salsas - ‬2 min walk
  • ‪Tacos El Vaquero - ‬2 min walk
  • ‪Restaurante Mexicano S.A. de C.V. - ‬1 min walk
  • ‪Bol Corona - ‬3 min walk

About this property

Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Family-friendly 3.5-star hotel near Centro Cultural Tijuana
Hotel Palacio Azteca Tijuana, Trademark by Wyndham offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Palacio Azteca Tijuana, Trademark by Wyndham. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3.5-star Tijuana hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 7 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palacio Azteca Tijuana, Trademark by Wyndham offers 201 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Similar properties

Interior entrance
Grand Hotel Tijuana
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 4,209 reviews
The price is CA $197
CA $222 total
includes taxes & fees
Mar 9 - Mar 10
Grand Hotel Tijuana

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Tijuana, Trademark by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 517 out of 1006 reviews
Rating 8 - Good. 199 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

sergio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2025

6/10 Okay

Liney

I have some problems whit breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Juan

Business traveller
Disliked: Amenities, property conditions & facilities
AC was not working.. TV remote had to be reprogrammed. People at the front desk were great though. The next day at breakfast. No one greeted me. I sat down in a dirty table and was offered no coffee. Nothing. I got my bland food from the buffet table. Ate and left. It was like nobody from the restaurant noticed me.
Stayed 1 night in Nov 2025

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old and being remodeled. The room had no working heater. The heater/AC units are so old they don’t work. They only had extra blankets. This is not a 5 star hotel at the moment. Needs a lot of work. Also breakfast is fruit and eggs. Nothing else. You eat in a restaurant and have to pay extra for the Buffett. They should disclose this. Other hotels in the area give a Buffett for the same cost basically, give or take $10.
Stayed 2 nights in Nov 2025

10/10 Excellent

margarita

Stayed 2 nights in Nov 2025

2/10 Terrible

Jorge

Travelled with group
Liked: Amenities
Woke up at 7am with super loud noise, drilling and hammering next to my room. Went to front office to complaint. Front office informed me that they should've been any construction on a sunday. But noise never stopped. I have a recording.
Stayed 1 night in Nov 2025

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately, the customer service was very disappointing. From the people at the valet parking, restaurant, and reception desk rudeness and bullying behavior towards my self and other guest. I will no be returning to this hotel in the future.
Leftover salsa was given to me for my breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

María

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Jayro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Great Service
Stayed 1 night in Nov 2025

8/10 Good

Mario

Stayed 2 nights in Nov 2025

10/10 Excellent

Clara

Stayed 1 night in Nov 2025

2/10 Terrible

Maria, West Jordan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival there was no running water and after that a second day without water I had to move to a different hotel. Manager refused to refund money just kept telling me that the water was going to be fixed soon
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice trip and stay here is always well
Stayed 2 nights in Oct 2025

4/10 Poor

Nathaly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon arrival, we were told the hotel had no running water, so we couldn’t shower or brush our teeth until late evening. Then the Wi-Fi in our room didn’t work. Despite several complaints, nothing changed, and even after being moved to another room, the Wi-Fi was still unusable. The only solution offered was to work or study in the lobby, and after insisting, we were finally allowed to use the business area. The parking situation was also inconvenient, valet only, meaning you must wait every time you need your car and tip each time. The included breakfast was just eggs and coffee and not appetizing. Overall, the hotel no longer reflects its former quality and feels more like an overpriced roadside motel. However, the staff remained polite and tried their best to help, and the valet attendants were always prompt and friendly despite the lack of management on duty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexia

Stayed 2 nights in Nov 2025

6/10 Okay

Carolina

Travelled with family
Disliked: Staff & service
We didn’t use the airport, shuttle, but as far as a breakfast, not organized, breakfast was cold. Choices for breakfast. Breakfast were pathetic.Waiter was not friendly. Waiter Did not explain anything.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lazaro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an authentic, elegant feeling .
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is 6 minutes away from San Ysidro boarder. Great location and very safe.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025