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Candeo Hotels Tokyo Shimbashi

Property class: 3.5
3.5-star spa hotel near Hamarikyu Gardens

Choose dates to view prices

Photo gallery for Candeo Hotels Tokyo Shimbashi

A modern dining area with a long table, chairs, and a seating area with red chairs.
A modern hotel corridor with glass walls, a dining area with red chairs, and a view of the city skyline and construction cranes.
A modern hotel lobby with a reception desk, seating area, and a wooden partition.
A modern interior with wooden shelving units displaying various decorative items and a central dining area with chairs and tables.
A modern indoor swimming pool with large windows and a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Hamarikyu Gardens
    ‪10 min walk‬
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Double Room Single Occupancy

A hotel room with a large bed, a desk with a chair, a small table, and a TV.

Double Room Single Occupancy

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner King Room

A hotel room with a large bed, a desk with a chair, a sofa, and a TV.

Corner King Room

  • Sleeps 5
  • 1 Double Bed

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a green sofa, a wooden cabinet, and a window with curtains.

Double Room, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

King Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking

A hotel room with a large bed, a desk, and a mirror.

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

A hotel room with a large bed, a desk, and a mirror.

Corner Twin Room for 3 adults, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (1 Person)

A hotel room with a large bed, a desk with a chair, a small table, a green sofa, a wooden cabinet, and a window with curtains.

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

A hotel room with a large bed, a desk, a chair, a window with curtains, and a green accent wall.

Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of House, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a green sofa, a wooden cabinet, and a window with curtains.

Run of House, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Corner King Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a television.

Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Tokyo

Heart of Tokyo.Your stay at this Minato hotel places you within 2 miles (3 km) of Hamarikyu Gardens and Tokyo Tower. Also, Tokyo Imperial Palace is within 2 miles (3 km) and Takeshita Street is within 6 miles (10 km).

What's nearby

  • Hibiya Park - 8 min walk - 0.7 km
  • Hamarikyu Gardens - 10 min walk - 0.9 km
  • Ginza Six - 12 min walk - 1.0 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪麺屋武一 - ‬1 min walk
  • ‪さかな 地鶏 舞浜 - ‬1 min walk
  • ‪酒々屋 和海 - ‬1 min walk
  • ‪やひろ丸 新橋港 - ‬1 min walk
  • ‪能登美 新橋2号店 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

3.5-star spa hotel near Hamarikyu Gardens
Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 126 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottled water and slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 18 2027 to January 24 2027 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

How close is Candeo Hotels Tokyo Shimbashi to the airport?

Candeo Hotels Tokyo Shimbashi is 12 mi (25-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Candeo Hotels Tokyo Shimbashi?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Tokyo Shimbashi on Nov 1, 2026 start from CA $315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candeo Hotels Tokyo Shimbashi have an airport shuttle?

Airport shuttle services are not available at Candeo Hotels Tokyo Shimbashi.

Does Candeo Hotels Tokyo Shimbashi offer free breakfast?

Free breakfast isn’t provided at Candeo Hotels Tokyo Shimbashi, but buffet breakfast is offered for a fee of JPY 2750 for adults and JPY 1650 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Candeo Hotels Tokyo Shimbashi?

No, there is no casino at this hotel.

What time is check-in at Candeo Hotels Tokyo Shimbashi?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at Candeo Hotels Tokyo Shimbashi?

Free parking is not available at this hotel.

Does Candeo Hotels Tokyo Shimbashi have a pool?

Candeo Hotels Tokyo Shimbashi does not have a pool.

Does Candeo Hotels Tokyo Shimbashi have a spa?

This hotel has a spa, which features massages.

How close is Candeo Hotels Tokyo Shimbashi to downtown Tokyo?

Candeo Hotels Tokyo Shimbashi is 1.3 mi away from Tokyo.

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient access to the station, hundreds of places to eat nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good size rooms. Clean rooms and Skyspa was a lovely extra addition.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, but very noisy and busy area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood was fantastic - close to Shimbashi and 10 minutes walk to Ginza. Great restaurants steps from the front door. The facilities were clean and comfortable. Would recommend!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to train and resturants.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The souna was really good and I would like to stay again next time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Lovely staff. All at a decent price. Exactly what we hoped for when booking!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent breakfast and open air bath
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and Sky spa and food are great.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!! Staff and amenities spot on! Location excellent Clean and spotless!! Would use again! 10/10🙂
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel area.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath is small. I needed to install an app to use the laundromat.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay at the Candeo Hotel Tokyo Shimbashi. It was a fast and easy walk from Shimbashi Station, and there were many restaurants and konbini in the area Our room was typically small, but thoughtfully laid out to maximize space and comfort, well insulated and quiet, and we were provided a room on an upper floor, which we prefer. The men's and women's onsens on the top floor were very clean, offered plenty of facilities for cleansing prior to bathing and a sufficient number of lockers. All the staff we encountered were welcoming and helpful, especially the gentleman who supervised the excellent breakfast. We will definitely book here when we return to Tokyo and will recommend the hotel to friends and colleagues.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Spa on top floor is always nice.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Walking distance to lots of restaurants and cafes. We were a family of 4. The rooms are small but worked for us. We would stay again for a short stop over. Would be perfect for 2 or family of 3 with small child
Stayed 1 night in Jan 2026

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