Shibuya stay.Within a 15-minute walk of this Shibuya apartment, you'll find Shibuya Crossing and Yoyogi Park. Shinjuku Gyoen National Garden and Roppongi Hills are also within 3 miles (5 km).
You'll have the entire apartment to yourself and will only share it with other guests in your party.
HOTEL ReONcE Shibuya
3-star apartment near Shibuya Crossing
3 guestrooms or units
HOTEL ReONcE Shibuya offers 3 air-conditioned accommodations with rice cookers and slippers. Accommodations at this 3-star apartment have kitchenettes with microwaves. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions are featured in guestrooms.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Cleaning fee: JPY 14584 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
HOTEL ReONcE Shibuya Tokyo
HOTEL ReONcE Shibuya Apartment
HOTEL ReONcE Shibuya Apartment Tokyo
Reviews
HOTEL ReONcE Shibuya Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great room. Elevator was too small and no hallway. Overall the room was great. It was spacious and clean.
Magdalena
Stayed 3 nights in Jun 2025
6/10 Okay
R
Jul 27, 2025
Disliked: Cleanliness
Location is great for proximity to shopping, restaurant and bars.
No reception area or lobby. You are stuck communicating using a tablet outside the front door. So commmucation is challenging. Especially when they were asking for our passport copies while our luggage was inside because they were kind enough to let us leave them inside when we came too early. So we left the luggages so can go shop and come back. That was very nice of them. But they wouldn't let us open the door to get our passports. Catch 22. All this time 5 of us talking to them by messages in an very small unventilated hot and humid foyer.
Foyer outside the door is 4 x 4 meters with no ventilation - bad during the summer. Elevator is even smaller but has AC. Our floor has a few unclean spots. Extra bedding are stored in some stained containers.
Washer dryer, fridge, stove, microwave, plates, pots and pans, utlentils are useful.
5 nights as a family of 5.
The very cood: Location, location, location. Just 5 min walk from Shibuya Crossing and Station. While still on a relatively quite road. Cant beat the location.
The Good: Clean place. Bright with lot of windows. Had all the basic required amenities. Slept a family of 5 with 3 grownup children comfortably.
The Not So Good:
We couldnt find the place as at forst as there was no signs or property name/number. Second, we didnt receive the access code till.we reach the property and we had to wait in hot and wet conditions (raining) outside till the access go sorted out. The elevator and hall area outside the apartment's door is so smal that only 2-3 people can stand at once. You have the keep the elevator door open to stand 4th or 5th person if togather. So entry was not a plesant experience for us. There are tablet screen next to apartment door with 24/7 help which was quick to sort things out.
The Bad: Dryer in the washer didnt work and we had wet clothes theoughout our stay to be dried on chairs and tables and other hangers. This made the living area congested for us and not fully usable. And the Air Conditioner in the main living area kept turning off despite the settings being continously on. This was not pleasant in the hot weather. The bedroom Air Con worked fine so it did help to manage the overall temperature a bit. We asked for assistance to fix these two things and the help never came so this was very dissapointing.
We loved how spacious this property was for us. (Family of 4 who are pretty all on the taller side). The place felt like home right away. The elevator was quick and efficient, we felt safe and private.
The place had a beautiful source of sunlight and illuminated our place with nice vibes.
At night we heard the fire station a few times but it wasn’t that bad. And only other con is that the address provided is difficult to find for taxi drivers. There is no sign that says hotel re:once anywhere. We ended up using the address of Lawson nearby to get dropped off once or twice using a taxi.
Overall Hotel Re:Once is amazing and I’ll always miss this place. The spacious hotel in Shibuya is so hard to find and we feel blessed to have found this place :)
Lara
Stayed 5 nights in Jun 2025
8/10 Good
Verified traveller
Travelled with family
Jun 9, 2025
Liked: Cleanliness, room comfort
Convenient to Shibuya
The check-in is horrible. Make sure you have the phone number ready to call so you can get in. Place is located very close to the heart of Shibuya. It’s loud due to the where it is - price for convenience! No couch but it’s a very functional place if you need four beds in one spot.
This was a really spacious apartment for our family of four (including two teens). There was extra bedding available in the closet in case you needed it, as well as other useful supplies throughout.
Caveats: There is a fire station a few blocks away so if you’re a light sleeper bring earplugs. And the washer is loud so definitely only run it while you’re away for the day.
Very cute place that had everything we needed. It was about a 15 minute walk to the main part of the city & very accessible to convenient stores, restaurants, shopping & the train stations. Will definitely stay here again.