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Hotel Siena

3.0 star property
3-star hotel near Shinjuku Isetan

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Photo gallery for Hotel Siena

Reception
Exterior
Interior
Desk, free WiFi
32-inch TV with digital channels

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-22-1 Kabukicho, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪2 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Single-Smoking

Standard Single-Smoking

Standard Single-Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double-Smoking

Standard Double-Smoking

Standard Double-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Smoking

Deluxe Double Room, Smoking

Deluxe Double Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Smoking

Standard Twin Smoking

Standard Twin Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Tokyo

Shinjuku stay.Within a 10-minute walk of this Shinjuku hotel, you'll find Shinjuku Isetan and Omoide Yokocho. Shinjuku Gyoen National Garden and Tokyo Toy Museum are also within 2 miles (3 km).

What's nearby

  • Samurai Museum - 2 min walk - 0.2 km
  • Omoide Yokocho - 7 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km

Getting around

  • Seibu-Shinjuku Station - 6 min walk
  • Higashi-shinjuku Station - 6 min walk
  • Narita Intl. Airport (NRT) - 86 min drive

Restaurants

  • ‪ネギの巣 - ‬1 min walk
  • ‪がブリチキン。 - ‬1 min walk
  • ‪味楽亭 - ‬1 min walk
  • ‪Bar 雨 - ‬1 min walk
  • ‪Bar trip - ‬1 min walk

About this property

Hotel Siena

3-star hotel near Shinjuku Isetan
Hotel Siena offers its guests a convenience store, a hair salon, and an elevator. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 83 guestrooms or units
  • 10 levels
  • Built in 1980
  • Front desk (limited hours)
  • Storage area for luggage
  • Convenience store
  • Beauty salon
  • Elevator
  • Smoking in designated areas
Hotel Siena offers 83 accommodations with complimentary bottled water and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Similar properties

Standard Double Room
Shinjuku East Hotel
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, 203 reviews
The price is CA $71
CA $79 total
Jan 18 - Jan 19
Shinjuku East Hotel

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Siena Tokyo
Siena Tokyo
Hotel Siena Hotel
Hotel Siena Tokyo
Hotel Siena Hotel Tokyo

Hotel Siena Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 49 out of 283 reviews
Rating 8 - Good. 125 out of 283 reviews
Rating 6 - Okay. 70 out of 283 reviews
Rating 4 - Poor. 22 out of 283 reviews
Rating 2 - Terrible. 17 out of 283 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jesse

Stayed 2 nights in May 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Nothing great just an ordinary hotel room. A bit outdated and smelled of cigarettes. They did have a air filter unit in the room but the filters needed cleaning so it wasn’t very effective.
Stayed 1 night in Apr 2025

8/10 Good

Pavel

Stayed 3 nights in Mar 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Mei kee

Disliked: Cleanliness, amenities, property conditions & facilities
Mattress was very warn and it was covered with blotches of blood on it and torn. the cleaners forgot to clean my room. I did complain to the receptionist and was informed I can change to a similar room but she said the condition of the mattress will be the same. As for the Staines on the mattress I was informed it was detergent, I’ve never seed red looking detergent. I will not recommend this hotel. Staff were pleasant and location was fine. This is 2 stars hotel, not 3. It was also father pricy, I’ve booked into another hotel for less money and it was fantastic 3 stars but should be 4 stars. I would not like my details on your review this is for the manager to make positive changes to the hotel In future.
Stayed 3 nights in Mar 2025

4/10 Poor

Alexandrea

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Smelled and dirty

The rooms as well as the entire hotel smelled severely. The walls and furniture had tobacco staining, burn marks, and holes. The bathtub took so long to drain; but the time you were done with a 5-7min shower the water level was to your calves. I would not recommend this hotel ever. You also have to return your physical key to the check in countwr any time you want to leave the hotel. The lobby of the hotel was nice but that was about it.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Convenient loc, affordable, but smells cugarettes

Place was conveniently located in Shinjuku, though prolly near the red light. The problem with the room is that it's smells like cigarettes even when it is non-smoking. Also, blanket is very thin cloth. . I have to get my own blanket. It is cheap though but will prolly just book other hotels next time. They don't have luggage service to airport btw if you are looking for that too
Stayed 3 nights in Nov 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like cigarettes. Strong cigarettes. You can hear everything outside and in the hallways and other rooms. You have to leave the keys at the desk everytime you had to go out. Staff spoke little english. It's a 13 minute walk to the station that connects to the JY Yamanote line. I stayed at a hotel in Kyoto for a lesser price and the room, ameneties, and service was so much more superior. Not worth the price.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price.
Stayed 8 nights in Sep 2024

4/10 Poor

Luke

Stayed 1 night in Feb 2024

4/10 Poor

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Diego

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it being quite., i have a hard time on door knob😅 its hard to lock, and unlock😅 but i love thier service and hospitality to their guest😊👌
Stayed 1 night in Dec 2019

6/10 Okay

Stephen

Hotel was in a good location not far from Station room was abit small though.
Stayed 4 nights in Dec 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but the room was nice. Hotel was expensive but so is everything else in Tokyo.
Stayed 1 night in Oct 2019

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort

Great value and location

Good value hotel, great location only a few minutes from JR station , though in the night club area the room was quiet enough. Comfortable size for two good size bathroom and clean...many dining and shopping options all around ...
Stayed 4 nights in May 2019

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay for the price, area.

Could use A/C in the room, yet was quiet enough at night, leaving window open.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location but relatively run down hotel

Location was reasonable but hotel pretty run down
Stayed 1 night in Apr 2019

6/10 Okay

RL

Travelled with partner
Liked: Staff & service
It was okay. Staff were pleasant, but my room smelled of smoke despite being non-smoking, but I suppose that is to be expected. I had to air it out the first night when it was ridiculously loud outside. Police with megaphones came around telling people to go home at around 4am. Very close to the red light district and very accessible to the rest of Shinjuku.
Stayed 2 nights in Dec 2018

2/10 Terrible

LUCILA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

kwun yui

Liked: Cleanliness
Stayed 2 nights in May 2018

8/10 Good

NUR HUSSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Jason, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unless you like smelling like cigarettes...

Place reeks of cigarettes, all the rooms are “smoking rooms”. Fabreeze won’t even cover the smell up. The place is very dated and run down. Stains on the furniture and very dusty. Spend the extra money and go elsewhere!
Stayed 2 nights in Nov 2017

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort