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Hotel Description

5-star luxury hotel near Imperial Palace East Gardens

City center stay

At this Chiyoda hotel, you'll be within a 5-minute walk of Imperial Palace East Gardens and Wadakura Fountain Park. Museum of the Imperial Collections and Masakado Kubizuka are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Make the most of the indoor pool and sauna, and relax with drinks at one of the 3 bars/lounges.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $867* Per night/room 29 Apr. - 30 Apr.

Club Grand Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Deluxe King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premier Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palace Hotel Tokyo ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palace Hotel Tokyo

Everyone (1) Couples (1) Family (1)
5 out of 5
Amazing hotel. The staff was amazing, concierge was very helpful in obtaining reservations and tickets we could not have otherwise gotten, and the rooms are very nice. Turndown service is best I’ve seen. It’s a little far from tourist attractions but is walking distance to Tokyo station and therefore easy to get everywhere.

Posted by , from New York, NY on 24 Jul. 2019

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5 out of 5

Good location

Staff always pay attention to guests. Absolutely great service! Will come back to stay here again next time when visiting Tokyo.

Posted by on 29 Dec. 2016

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Property Features

Palace Hotel Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces. Business amenities include meeting rooms and limo/town car service. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Palace Hotel Tokyo. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 284 guestrooms or units
  • 23 levels
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Tokyo Station (0.7 km / 0.4 mi)
  • Metro station: Otemachi Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite:

1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.

2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is not currently implementing any enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5819 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palace Tokyo
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Palace Hotel Tokyo Hotel
  • Palace Hotel Tokyo Tokyo
  • Palace Hotel Tokyo Hotel Tokyo

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.