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Crowne Plaza Toronto Airport by IHG

4.0 star property
4-star hotel near Toronto Congress Centre

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Exterior
Property preview
Lobby
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, 401 Mini Indy Go-Karts
    ‪15 min walk‬
  • Place, Royal Woodbine Golf Club
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(174 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(20 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(48 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Toronto

Etobicoke stay.With a stay at this Etobicoke hotel, you'll be within 2 miles (3 km) of Toronto Congress Centre and 6 miles (10 km) of Woodbine Racetrack. Yorkdale Shopping Centre is within 9 miles (15 km) and Square One Shopping Centre is within 12 miles (20 km).

What's nearby

  • Toronto Congress Centre - 8 min walk - 0.7 km
  • 401 Mini Indy Go-Karts - 15 min walk - 1.3 km
  • Royal Woodbine Golf Club - 2 min drive - 1.8 km
  • Canada's Wonderland - 16 min drive - 25.1 km
  • CN Tower - 17 min drive - 28.4 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Swiss Chalet - ‬19 min walk
  • ‪St. Louis Bar & Grill - ‬3 min drive
  • ‪Lone Star Texas Grill - ‬18 min walk
  • ‪Attwell Coffee - ‬15 min walk

About this property

Crowne Plaza Toronto Airport by IHG

4-star hotel near Toronto Congress Centre
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1470 out of 2888 reviews
Rating 8 - Good. 729 out of 2888 reviews
Rating 6 - Okay. 340 out of 2888 reviews
Rating 4 - Poor. 173 out of 2888 reviews
Rating 2 - Terrible. 176 out of 2888 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Samira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was easy to find and convenient. The hotel was clean and the staff was accommodating we needed to change our room and that process was super easy. We enjoyed our stay.
Stayed 3 nights in Oct 2025

2/10 Terrible

inderpreet

Disliked: Cleanliness, property conditions & facilities
Hotel needs an update, old rooms . Could be cleaner
Stayed 3 nights in Oct 2025

8/10 Good

Claudia

Stayed 1 night in Aug 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable place to stay. It’s loud, but it’s right by the airport so that’s to be expected. Tony at the front desk was wonderful and very welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

Sharen Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
A 6min drive from YYZ airport. Very convenient
Stayed 3 nights in Oct 2025

2/10 Terrible

Rona

Travelled with group
Disliked: Cleanliness
Honestly should be implied
Stayed 2 nights in Jul 2025

10/10 Excellent

catalina

Liked: Cleanliness, amenities
I love it. I love it. I love it. I love it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leighton Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure why there’s so many negative reviews. My experience was great! The room was clean and beautiful! The staff were amazing and the restaurant had fair prices and an excellent breakfast buffet. I’m actually really confused by some of the reviews. I was actually going to cancel my reservation after reading some of them and I’m glad I didn’t.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option a short shuttle ride to the airport. Quiet, clean, recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Asucena

Stayed 3 nights in Sep 2025

10/10 Excellent

Sabin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

kamari

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Lacey

Stayed 3 nights in Sep 2025

6/10 Okay

Mo

Dirty swimming pool all towels were in the floor.
Stayed 1 night in Oct 2025

10/10 Excellent

MARITES

Stayed 1 night in Oct 2025

2/10 Terrible

Jodi

The hotel was so disrupted by a group of young boys running on 3 and 4th floors., Parents were not responsible for their children. Many of us complained. The parents were extremely rude! If you stay make sure you request a higher floor. No children allowed!
Stayed 1 night in Oct 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Area is close to airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Sabin

Liked: Cleanliness, staff & service, property conditions & facilities
restaurant ok at reasonable prices
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur

Business traveller
Liked: Property conditions & facilities
Great property
Stayed 1 night in Oct 2025

2/10 Terrible

Kartik

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First to start with the front staff was extremely rude kept us waiting since 8am for checkin and let people checkin those who came after us! Then she gave us a tiny room however we paid for king suite ! In place of shower gel there was handwash and we couldn’t even change them! Lastly the wifi hell we had so many meetings and we had to use our data cause the wifi never got connected….and the worst part was we were staying at the property for three days and my partner had to get the room service lady personally from the other room as nobody did it for our days of stay this is extremely bad even after requesting them for several times. extremely disappointed with our stay and will never go back !
Stayed 3 nights in Oct 2025

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
80% of the towels
Stayed 6 nights in Oct 2025