Crowne Plaza Toronto Airport by IHG

4.0 star property
4-star hotel near Toronto Congress Centre

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Exterior
Exterior
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, 401 Mini Indy Go-Karts
    ‪15 min walk‬
  • Place, Royal Woodbine Golf Club
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(178 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(52 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Toronto

Etobicoke stay.With a stay at this Etobicoke hotel, you'll be within 2 miles (3 km) of Toronto Congress Centre and 6 miles (10 km) of Woodbine Racetrack. Yorkdale Shopping Centre is within 9 miles (15 km) and Square One Shopping Centre is within 12 miles (20 km).

What's nearby

  • Toronto Congress Centre - 8 min walk - 0.7 km
  • 401 Mini Indy Go-Karts - 15 min walk - 1.3 km
  • Royal Woodbine Golf Club - 2 min drive - 1.8 km
  • Canada's Wonderland - 16 min drive - 25.1 km
  • CN Tower - 17 min drive - 28.4 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Swiss Chalet - ‬19 min walk
  • ‪St. Louis Bar & Grill - ‬3 min drive
  • ‪Lone Star Texas Grill - ‬18 min walk
  • ‪Pür & Simple - ‬19 min walk

About this property

Crowne Plaza Toronto Airport by IHG

4-star hotel near Toronto Congress Centre
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1525 out of 2994 reviews
Rating 8 - Good. 753 out of 2994 reviews
Rating 6 - Okay. 351 out of 2994 reviews
Rating 4 - Poor. 178 out of 2994 reviews
Rating 2 - Terrible. 187 out of 2994 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Riley, Cudworth

Business traveller
Hotel is under construction. They only work during their hours, but it was a mess. buffet was ok. Ran out of glassware for juice. Slow to get coffee. Snacks at front desk super expensive...like $3.50 for a small kitkat. Overall not that great. The rooms are old, felt musty. The in room AC is louder than the construction. I wouldn't stay here again unless last option for the area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kamar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Harjot

Stayed 1 night in Oct 2025

10/10 Excellent

Lexus

Stayed 5 nights in Oct 2025

10/10 Excellent

Estevan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Juan de dios

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very bad experience at this hotel. I left a deposit at check-in and, despite checking out on time and leaving the room in perfect condition, they have still not returned my deposit — it has been almost 3 weeks. I reached out multiple times and received no real answers or solutions. The lack of transparency and communication is extremely unprofessional. Holding guests’ money for weeks is unacceptable and feels dishonest. For a hotel located near Toronto Airport, you would expect much better service, clearer policies, and responsible management. Unfortunately, that was not the case.
Stayed 1 night in Oct 2025

8/10 Good

SOPFIM

Business traveller
Liked: Cleanliness, staff & service, amenities
Windows let pass the noise, I herd the Shuttle at every hour during the nigth
Stayed 2 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
House keeping daily room attendance. Loved Cannery Kitchen Blue Margarita for Blue Jays World Series. Location close to many restaurants Boston Pizza (our favorite) Tim Hortons,Sunset Grill. Close to downtown Toronto.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cassandra

Great services!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lyle Daryne Castro

Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Hanad

Staff were nice
Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
Room was dirty there was balls of hair all over the bathroom when we arrived. Called housekeeping for shower gel and took nearly 1.5hrs before we were delivered to. Concierge didn't tell me hotel guests were charged $30/night for parking when we checked in, and I was surprised at check out, this should have been disclosed at time of booking. This is especially frustrating as the property comes around $30 less on average than surrounding hotels in the area. The property currently has construction obstructing the entire front of the property, this should have been disclosed during the bookint process.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So clean, very modern rooms. Beds were soooo comfortable!
Stayed 2 nights in Oct 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean and spacious. All staff were friendly
Stayed 1 night in Nov 2025

8/10 Good

David, Dollard Des Ormeaux

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Nice modern room. Very spacious. Helpful staff. Convenient airport shuttle.
Stayed 1 night in Oct 2025

4/10 Poor

SCOTT

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasca mess bed not made looked like someone took a nap in it before i arrived at 11 pm , sheets dirty not even on bed room small no amenities , bathroom tiny room cold loud just a horrible place under construction too loud ..not inpressed
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Oct 2025

6/10 Okay

Michele, Gananoque

Stayed 6 nights in Oct 2025

8/10 Good

Kameron

Stayed 1 night in Oct 2025

6/10 Okay

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really quiet stay had some trouble with the lack of smart tvs but was an overall good experience
Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Noisy

Just the first night got very noisy with children playing in the hallway,staff were slow to react. This went on for 2 hrs continuously.
Stayed 2 nights in Oct 2025