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"Hotel was under construction renovation. Road into the hotel was torn up for construction. Very confusing to navigate. No hotel lobby whatsoever. Entr ... " More

By a verified traveller on Mon 02 Oct 2023

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Hotel Description

Enjoy free breakfast at this Newmarket hotel

In Newmarket

Within 3 miles (5 km) of this Newmarket hotel, you'll find In Play Inc. and Rogers Reservoir Conservation Area. Newmarket Theatre and Elman W. Campbell Museum are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. A business center, a lobby fireplace, and dry cleaning are also on offer.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $146* Per night/room 1 Apr. - 2 Apr.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Newmarket Hotel & Suites ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Newmarket Hotel & Suites

Everyone (1) Family (3)
4 out of 5
Hotel was under construction renovation. Road into the hotel was torn up for construction. Very confusing to navigate. No hotel lobby whatsoever. Entry through back door. However the room was very nice and clean and newly renovated. Very comfortable.

Posted by on 2 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by NHS

Dear guest,Thank you for your feedback.Management

2 out of 5
The bathroom is in need of serious repair and upgrade! The plumbing in the bathroom was not working well, hot water came-on suddenly causing burn to my face. Otherwise the room was clean. The breakfast was not nutritious and eating from paper and plastic is not inviting, crowded area.

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Guest Services Manager

Thank you for your feedback We are sorry to hear about your stay experiences at our hotel. We will pass this review to management to look into as customer satisfaction is important to us Sincerely Guest Services Manager

4 out of 5

Posted by , from GILBERT on 10 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by NHS

Dear guest ,Thank you for your feedback.Management

About the Newmarket Hotel & Suites

Location 100 Pony Drive, Newmarket, ON L3T7T6

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 5027 square feet (467 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Newmarket Hotel & Suites. Free self parking is available. This Newmarket hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 5027 sq ft of conference space
  • 467 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Newmarket Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Newmarket Hotel & Suites offers 100 accommodations with safes and complimentary newspapers. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include hair dryers and toothbrushes and toothpaste. This Newmarket hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Newmarket
  • Holiday Inn Express Suites Hotel Newmarket
  • Holiday Inn Express Suites Newmarket
  • Newmarket Holiday Inn Express
  • Holiday Inn Express Hotel & Suites Newmarket Ontario
  • Holiday Inn Express Hotel And Suites Newmarket
  • Holiday Inn Express Suites Newmarket Hotel
  • Newmarket Hotel & Suites Hotel
  • Newmarket Hotel & Suites Newmarket
  • Holiday Inn Express Suites Newmarket
  • Newmarket Hotel & Suites Hotel Newmarket
  • Holiday Inn Express Suites Newmarket an IHG Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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