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"Proximity toDeparture and Arrivals. Excellent service at checkin and out as well as service in the 8th floor lounge. " More

By a verified traveller on Fri 20 Mar 2020

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Hotel Description

4-star eco-friendly hotel near Toronto Congress Centre, connected to the airport

Near the airport

You'll be within 3 miles (5 km) of Toronto Congress Centre and 6 miles (10 km) of The International Centre with a stay here. Woodbine Racetrack and Fantasy Fair are also within 6 miles (10 km).

Business services

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 27 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, LCD TVs

The 474 soundproofed guestrooms offer free WiFi and room service. Other amenities include wired Internet, premium bedding, and LCD TVs with cable channels.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$162* Per night/room 6 Nov. - 7 Nov.

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Floor, Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Sheraton Gateway Hotel In Toronto International Airport ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Gateway Hotel In Toronto International Airport

Everyone (12) Couples (2) Family (4)
5 out of 5
Proximity toDeparture and Arrivals. Excellent service at checkin and out as well as service in the 8th floor lounge.

Posted by on 20 Mar. 2020

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4 out of 5
Easy access to and from Toronto airport Clean and spacious Friendly staff

Posted by on 2 Mar. 2020

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5 out of 5
The superb service from Rasheed at the front desk and from Michelle in Club Lounge on the 8th floor! Also at checkout the VERY tall you gentleman also gave us excellent service.

Posted by on 6 Feb. 2020

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5 out of 5
At airport which makes it easier to travel. Convenient and staff are awesome. Clean and quiet hotel.

Posted by on 5 Jan. 2020

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5 out of 5
Excellent service from Matthew at the front desk Good food at restaurant bar Good room service got breakfast

Posted by , from Victoria BC on 29 Oct. 2019

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4 out of 5
Very comfortable and convenient receptionist and personal friendly

Posted by on 18 Apr. 2019

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3 out of 5

Posted by on 16 Apr. 2019

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2 out of 5
I arrived at 10 PM, tired after a long flight. The Toronto airport staff kindly told me how to get to the Sheraton. The entrance to the Sheraton does not have any prominent signs saying that this is indeed the Sheraton. Neither does the wall behind your reception desk. So I had to actually ask if this was indeed the Sheraton. After checking in, I went to my room and took a shower. As an engineer, I am familiar with the Delta faucet that was in the shower. It required some strength to operate, because it was quite tight. I could do it, but children and older people would not be able to manipulate it. The exhaust air vent's grille in the bathroom was dirty, so there was quite a bit of noise all through the night. The room was quite cold when I arrived. The thermostat was a bit hard to find. The entrance to the room was not very cheery though the room itself was quite nice. The next morning, I found that there was not enough sugar to put in the coffee that I had made using the coffee maker in the room. One expects better from a high end hotel like the Sheraton.

Posted by on 4 Jan. 2019

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3 out of 5
The room was very pleasant. The TV didn't work. The remote turned red and froze up when we tried ti change channels. There was no rubber foot mat in the bathtub, very dangerous. When we asked, we were told we had to ask for one from housekeeping. Tough when you are in the shower.

Posted by on 24 Jan. 2020

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5 out of 5
Very happy with our stay. Love the Starbucks coffee in our room

Posted by on 5 Jan. 2020

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About the Sheraton Gateway Hotel In Toronto International Airport

Location Terminal 3, Toronto AMF, Mississauga, ON L5P 1C4

Property Features

As a guest of Sheraton Gateway Hotel In Toronto International Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a snack bar/deli on site. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17630 square feet (1638 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Sheraton Gateway Hotel In Toronto International Airport. Parking is available for a fee. This 4-star Mississauga hotel is smoke free.

  • 474 guestrooms or units
  • 8 levels
  • 17630 sq ft of conference space
  • 1638 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (1 km / 0.6 mi)
  • Train station: Pearson Airport Station (3.1 km / 1.9 mi)
  • Metro station: Terminal Link Terminal 3 Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Gateway Hotel In Toronto International Airport offers 474 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in Breakfast Included rate plans receive breakfast for all adults staying in the room.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Sheraton
  • Gateway Sheraton Hotel
  • Hotel Sheraton Gateway
  • Hotel Toronto International Airport
  • Sheraton Gateway Hotel
  • Sheraton Gateway Hotel Toronto International Airport
  • Sheraton Gateway Toronto International Airport
  • Sheraton Gateway Toronto International Airport Hotel
  • Sheraton Toronto International Airport
  • Toronto International Airport Hotel
  • Sheraton Gateway
  • Sheraton Gateway In Toronto
  • Sheraton Gateway Hotel In Toronto International Airport Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.