For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"This hotel was a great place to stay as a layover between flights. One grabs his bag and walks across the street and he's there! It seems a little d
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4-star eco-friendly hotel near Toronto Congress Centre, connected to the airport
Near the airport
You'll be within 3 miles (5 km) of Toronto Congress Centre and 6 miles (10 km) of The International Centre with a stay here. Woodbine Racetrack and Fantasy Fair are also within 6 miles (10 km).
Business services
This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 27 conference rooms, as well as the business center and free WiFi in public areas. There's a bar/lounge on site, and concierge services and free newspapers are also provided.
WiFi, LCD TVs
The 474 soundproofed guestrooms offer WiFi and room service. Other amenities include wired Internet, premium bedding, and LCD TVs with cable channels.
Sheraton Gateway Hotel In Toronto International Airport ratings based on 20 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Sheraton Gateway Hotel In Toronto International Airport
Everyone (14)Couples (3)Family (4)
4 out of 5
Posted by a verified traveller on 4 Jan. 2021
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Comment from Hotel Management
5 Jan. 2021
by Sheraton Gateway General Manager
Thank you for choosing the Sheraton Gateway. We are pleased to hear you enjoyed your stay.
We look forward to welcoming you back.
5 out of 5
Proximity toDeparture and Arrivals. Excellent service at checkin and out as well as service in the 8th floor lounge.
Posted by a verified traveller on 20 Mar. 2020
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4 out of 5
Easy access to and from Toronto airport
Clean and spacious
Friendly staff
Posted by a verified traveller on 2 Mar. 2020
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5 out of 5
The superb service from Rasheed at the front desk and from Michelle in Club Lounge on the 8th floor! Also at checkout the VERY tall you gentleman also gave us excellent service.
Posted by a verified traveller on 6 Feb. 2020
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5 out of 5
At airport which makes it easier to travel. Convenient and staff are awesome. Clean and quiet hotel.
Posted by a verified traveller on 5 Jan. 2020
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5 out of 5
Excellent service from Matthew at the front desk
Good food at restaurant bar
Good room service got breakfast
Posted by Nicky, from Victoria BC on 29 Oct. 2019
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4 out of 5
Very comfortable and convenient receptionist and personal friendly
Posted by a verified traveller on 18 Apr. 2019
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3 out of 5
Posted by a verified traveller on 16 Apr. 2019
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2 out of 5
I arrived at 10 PM, tired after a long flight. The Toronto airport staff kindly told me how to get to the Sheraton. The entrance to the Sheraton does not have any prominent signs saying that this is indeed the Sheraton. Neither does the wall behind your reception desk. So I had to actually ask if this was indeed the Sheraton. After checking in, I went to my room and took a shower. As an engineer, I am familiar with the Delta faucet that was in the shower. It required some strength to operate, because it was quite tight. I could do it, but children and older people would not be able to manipulate it. The exhaust air vent's grille in the bathroom was dirty, so there was quite a bit of noise all through the night. The room was quite cold when I arrived. The thermostat was a bit hard to find. The entrance to the room was not very cheery though the room itself was quite nice. The next morning, I found that there was not enough sugar to put in the coffee that I had made using the coffee maker in the room. One expects better from a high end hotel like the Sheraton.
Posted by a verified traveller on 4 Jan. 2019
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4 out of 5
Posted by a verified traveller on 21 Dec. 2020
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Comment from Hotel Management
5 Jan. 2021
by Sheraton Gateway General Manager
Thank you for staying at the Sheraton Gateway Hotel. We are delighted you enjoyed your stay. We look forward to welcoming you back.
About the Sheraton Gateway Hotel In Toronto International Airport
Sheraton Gateway Hotel In Toronto International Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 17630 square feet (1638 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the eco-friendly Sheraton Gateway Hotel In Toronto International Airport. Parking is available for a fee. This 4-star Mississauga hotel is smoke free.
474 guestrooms or units
8 levels
17630 sq ft of conference space
1638 sq m of conference space
Dining venue
Bar or lounge
Deli
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Refrigerator (on request)
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Pearson Intl. Airport (YYZ) (1 km / 0.6 mi)
Train station: Pearson Airport Station (3.1 km / 1.9 mi)
Metro station: Terminal Link Terminal 3 Station (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Sheraton Gateway Hotel In Toronto International Airport offers 474 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested.
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
The Grill - Onsite restaurant.
The Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in Breakfast Included rate plans receive breakfast for all adults staying in the room.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for CAD 20.
Pet Policy
Pets are welcome and stay free
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
UnionPay
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: CAD 15 per day (rates may vary)
Fee for in-room wired Internet: CAD 15 per night (rates may vary)
Self parking fee: CAD 33 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Gateway Sheraton
Gateway Sheraton Hotel
Hotel Sheraton Gateway
Hotel Toronto International Airport
Sheraton Gateway Hotel
Sheraton Gateway Hotel Toronto International Airport
Sheraton Gateway Toronto International Airport
Sheraton Gateway Toronto International Airport Hotel
Sheraton Toronto International Airport
Toronto International Airport Hotel
Sheraton Gateway
Sheraton Gateway In Toronto
Sheraton Gateway Hotel In Toronto International Airport Hotel
You should know
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
