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Sheraton Gateway Hotel In Toronto International Airport

4-star property
Terminal 3, Toronto AMF, Mississauga, ON 1-855-887-0424
4.2 out of 5
Very good!
See all 20 travelocity Reviews

"The shower did not have hot water " More

By a verified traveller on Fri 24 Dec 2021

Points Of Interest

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Hotel Description

4-star eco-friendly hotel near Toronto Congress Centre

Near the airport

You'll be within 3 miles (5 km) of Toronto Congress Centre and 6 miles (10 km) of The International Centre with a stay here. Woodbine Racetrack and Centennial Park are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 27 conference rooms, as well as the business center and free WiFi in public areas. You'll appreciate the steam room, bar/lounge, and laundry facilities.

Wired Internet, LCD TVs

The 474 soundproofed guestrooms offer wired Internet and room service. Other amenities include premium bedding, coffee/tea makers, and LCD TVs with cable channels.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $279* Per night/room 30 Jan. - 31 Jan.

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Floor, Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Gateway Hotel In Toronto International Airport ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Gateway Hotel In Toronto International Airport

Everyone (13) Couples (3) Family (5)
4 out of 5

Posted by on 4 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Sheraton Gateway General Manager

Thank you for choosing the Sheraton Gateway. We are pleased to hear you enjoyed your stay. We look forward to welcoming you back.

5 out of 5
Proximity toDeparture and Arrivals. Excellent service at checkin and out as well as service in the 8th floor lounge.

Posted by on 20 Mar. 2020

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4 out of 5
Easy access to and from Toronto airport Clean and spacious Friendly staff

Posted by on 2 Mar. 2020

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5 out of 5
The superb service from Rasheed at the front desk and from Michelle in Club Lounge on the 8th floor! Also at checkout the VERY tall you gentleman also gave us excellent service.

Posted by on 6 Feb. 2020

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5 out of 5
At airport which makes it easier to travel. Convenient and staff are awesome. Clean and quiet hotel.

Posted by on 5 Jan. 2020

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5 out of 5
Excellent service from Matthew at the front desk Good food at restaurant bar Good room service got breakfast

Posted by , from Victoria BC on 29 Oct. 2019

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4 out of 5
Very comfortable and convenient receptionist and personal friendly

Posted by on 18 Apr. 2019

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3 out of 5

Posted by on 16 Apr. 2019

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5 out of 5
The shower did not have hot water

Posted by on 24 Dec. 2021

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Comment from Hotel Management

7 Jan. 2022 by Sheraton Gateway General Manager

Thank you for choosing the Sheraton Gateway. We are delighted you enjoyed your stay. Please accept my sincerest apologies about the hot water. We generally have more than enough to go around. We look forward to welcoming you back to the hotel.

5 out of 5

Posted by on 7 Oct. 2021

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About the Sheraton Gateway Hotel In Toronto International Airport

Location Terminal 3, Toronto AMF, Mississauga, ON L5P 1C4

Property Features

Sheraton Gateway Hotel In Toronto International Airport offers its guests an indoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 17630 square feet (1638 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the eco-friendly Sheraton Gateway Hotel In Toronto International Airport. Parking is available for a fee. This 4-star Mississauga hotel is smoke free.

  • 474 guestrooms or units
  • 8 levels
  • 17630 sq ft of conference space
  • 1638 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pearson Airport Station (3.1 km / 1.9 mi)
  • Metro station: Terminal Link Terminal 3 Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Gateway Hotel In Toronto International Airport offers 474 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Mississauga hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

&More Restaurant - This restaurant serves breakfast, lunch, and dinner.

&More Bar - Onsite bar. Open daily.

&More To Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in Breakfast Included rate plans receive breakfast for all adults staying in the room.

Hotel entrance on Parking Level 5 will be closed November 15, 2021-April 15, 2022. Guests should park on Parking Level 1 near the car rental area to access the hotel's elevator.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 20 per person (approximately)
  • Fee for in-room wired Internet: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.