For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The superb service from Rasheed at the front desk and from Michelle in Club Lounge on the 8th floor! Also at checkout the VERY tall you gentleman also
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4-star eco-friendly hotel near The International Centre, connected to the airport
Near the airport
Within 3 miles (5 km) of this hotel, you'll find The International Centre and Toronto Congress Centre. Woodbine Racetrack and Fantasy Fair are also within 6 miles (10 km).
Business services
This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 27 conference rooms, as well as the business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and laundry facilities.
Free WiFi, LCD TVs
The 474 soundproofed guestrooms offer free WiFi and room service. Other amenities include wired Internet, premium bedding, and LCD TVs with cable channels.
Sheraton Gateway Hotel In Toronto International Airport ratings based on 36 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Sheraton Gateway Hotel In Toronto International Airport
Everyone (12)Couples (2)Business (1)Family (5)
5 out of 5
The superb service from Rasheed at the front desk and from Michelle in Club Lounge on the 8th floor! Also at checkout the VERY tall you gentleman also gave us excellent service.
Posted by a verified traveller on 6 Feb. 2020
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5 out of 5
At airport which makes it easier to travel. Convenient and staff are awesome. Clean and quiet hotel.
Posted by a verified traveller on 5 Jan. 2020
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5 out of 5
Excellent service from Matthew at the front desk
Good food at restaurant bar
Good room service got breakfast
Posted by Nicky, from Victoria BC on 29 Oct. 2019
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4 out of 5
Very comfortable and convenient receptionist and personal friendly
Posted by a verified traveller on 18 Apr. 2019
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3 out of 5
Posted by a verified traveller on 16 Apr. 2019
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2 out of 5
I arrived at 10 PM, tired after a long flight. The Toronto airport staff kindly told me how to get to the Sheraton. The entrance to the Sheraton does not have any prominent signs saying that this is indeed the Sheraton. Neither does the wall behind your reception desk. So I had to actually ask if this was indeed the Sheraton. After checking in, I went to my room and took a shower. As an engineer, I am familiar with the Delta faucet that was in the shower. It required some strength to operate, because it was quite tight. I could do it, but children and older people would not be able to manipulate it. The exhaust air vent's grille in the bathroom was dirty, so there was quite a bit of noise all through the night. The room was quite cold when I arrived. The thermostat was a bit hard to find. The entrance to the room was not very cheery though the room itself was quite nice. The next morning, I found that there was not enough sugar to put in the coffee that I had made using the coffee maker in the room. One expects better from a high end hotel like the Sheraton.
Posted by a verified traveller on 4 Jan. 2019
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3 out of 5
The room was very pleasant. The TV didn't work. The remote turned red and froze up when we tried ti change channels. There was no rubber foot mat in the bathtub, very dangerous. When we asked, we were told we had to ask for one from housekeeping. Tough when you are in the shower.
Posted by a verified traveller on 24 Jan. 2020
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5 out of 5
Very happy with our stay. Love the Starbucks coffee in our room
Posted by a verified traveller on 5 Jan. 2020
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3 out of 5
The breakfast food was terrible We paid 54.00 extra and it was not worth it
Posted by a verified traveller on 4 Jan. 2020
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5 out of 5
After a long day of traveling, it was convenient, clean, comfortable. Best sleep I have had all week!!
Posted by a verified traveller on 8 Dec. 2019
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About the Sheraton Gateway Hotel In Toronto International Airport
As a guest of Sheraton Gateway Hotel In Toronto International Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 17630 square feet (1638 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Sheraton Gateway Hotel In Toronto International Airport. Parking is available for a fee. This 4-star Mississauga hotel is smoke free.
474 guestrooms or units
8 levels
17630 sq ft of conference space
1638 sq m of conference space
Dining venue
Bar or lounge
Poolside lounge chairs
Business facilities
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Soundproofed rooms
Laundry facilities
Refrigerator (on request)
Internet
Available in all rooms:
Free WiFi
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Toronto, ON (YYZ-Pearson Intl.) (1 km / 0.6 mi)
Train station: Mississauga Malton Station (6 km / 3.7 mi)
Metro station: Terminal Link Terminal 3 Station (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Sheraton Gateway Hotel In Toronto International Airport offers 474 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Food & Drink
Guests can enjoy full breakfast for a fee.
The Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Special check-in instructions:
Guests booked in Breakfast Included rate plans receive breakfast for all adults staying in the room.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 20.
Pets
Pets are welcome and stay free
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
UnionPay
Pets allowed (no fees)
Parking height restrictions apply
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: CAD 25 per person (approximately)
Fee for in-room wired Internet: CAD 15 per night (rates may vary)
Self parking fee: CAD 33 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Gateway Sheraton
Gateway Sheraton Hotel
Hotel Sheraton Gateway
Hotel Toronto International Airport
Sheraton Gateway Hotel
Sheraton Gateway Hotel Toronto International Airport
Sheraton Gateway Toronto International Airport
Sheraton Gateway Toronto International Airport Hotel
Sheraton Toronto International Airport
Toronto International Airport Hotel
Sheraton Gateway
Sheraton Gateway In Toronto
Sheraton Gateway Hotel In Toronto International Airport Hotel
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
