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4.3 out of 5

"Perfect Location and Very pleasant staff that assist us with every sigle request. " More

By a verified traveller on Mon 10 Jun 2019

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Hotel Description

4-star hotel near St. Mark's Square

Venice City Center stay

At this Venice City Center hotel, you'll be well placed to visit St. Mark's Square and St Mark's Campanile, both steps away. Rialto Bridge and St. Mark's Basilica are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a snack bar/deli, and express check-in are also on offer.

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $215* Per night/room 1 Apr. - 2 Apr.

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Room (French)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room (Selected at check-in)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal San Marco Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal San Marco Hotel

Everyone (5) Family (2)
4 out of 5

Posted by , from Delmar on 17 Aug. 2023

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5 out of 5

Posted by on 7 Aug. 2023

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5 out of 5
good service

Posted by on 29 Jul. 2022

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5 out of 5
Perfect Location and Very pleasant staff that assist us with every sigle request.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

16 Jul. 2019 by Royal San Marco & Suites ****

Dear Sir/Madam, thank you for taking your time to write your opinion about our Structure and our services. We are glad to acknowledge that your stay here has been pleasant and we hope to be your choice also for your next stay in Venice! Thanking your again for sharing your experience. Best regards, Royal San Marco & Suites ****

4 out of 5
Nice hotel right next to San Marco square that was also centrally located to all other attractions as well. Would stay here again.

Posted by on 1 Jan. 2019

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5 out of 5

Posted by on 28 Sep. 2018

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2 out of 5

Great location, disappointed guest.

We booked 4 nights, leaving on the first day of carnivale. We paid up to move to suite after seeing our tiny room, not much larger than the bed. It had a musty smell and a hard lumpy mattress. New room had a huge living room with a kitchenette but no utensils. Bed was somewhat better, but not as nice as other hotels we stayed at on this trip. Hotel staff would have gotten a good rating, except that after they told us the first day that they would be glad to post a letter, I saw it still leaning by their mail pile when we left on the 4th day. Staff also neglected to tell us that the streets in front of the hotel would be closed to pedestrians, because of festival security when we wanted to leave.

Posted by , from Brooklyn on 5 Feb. 2018

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Comment from Hotel Management

22 Feb. 2018 by royal san marco

Dear Mr. or Mrs. J, thank you for finding the time to write your opinion about our Structure and our service. We are sorry to acknowledge that your stay here in Venice hasn't been as pleasant as planned. We always do our best to help and satisy ouf Guests. The kitchenettes in the rooms have no utensils, but if you needed anything you just had to ask at the reception and our Staff would have been more than happy to satisfy your requests. Also, it is a little bit impossible for us to post a letter or a post card everyday, so we collect a fiew of them and we post them once or twice a week. We remain at your complete disposal or any further information. Hoping to see you here again, Best regards Royal San Marco & Suites ****

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Royal San Marco Hotel. This 4-star Venice hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Venice (XVQ-Santa Lucia Rail Station) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Royal San Marco Hotel offers 50 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests can enjoy continental breakfast for a fee.

Royal San Marco Hotel has a restaurant on site.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Guests booked in the Flexible Room (room change) category may be required to change rooms during their stay.

Royal San Marco Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 18 lbs per pet

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 3
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 240 per room (roundtrip)
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal San Marco
  • Royal Hotel San Marco
  • Royal San Marco
  • Royal San Marco Hotel
  • San Marco Royal
  • Royal San Marco Venice
  • Royal San Marco Hotel Venice
  • Royal San Marco Hotel Hotel
  • Royal San Marco Hotel Venice
  • Royal San Marco Hotel Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.