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One Acapulco Costera

3.0 star property
3-star hotel near Condesa Beach

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Photo gallery for One Acapulco Costera

Staircase
Elevator
Staircase
Staircase
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
  • Place, Icacos Beach
    ‪3 min walk‬
  • Place, Condesa Beach
    ‪6 min drive‬
  • Place, Papagayo Beach
    ‪10 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, Two Double Beds

Superior, Two Double Beds

Superior, Two Double Beds

7.8 out of 10
Good
(6 reviews)
  • 16 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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One Acapulco Costera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 236 out of 718 reviews
Rating 8 - Good. 247 out of 718 reviews
Rating 6 - Okay. 133 out of 718 reviews
Rating 4 - Poor. 52 out of 718 reviews
Rating 2 - Terrible. 50 out of 718 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Stayed 1 night in Jul 2025

10/10 Excellent

Fortuna

Travelled with family
Was a very nice stay quiet hotel just would have loved the room AC to be a little cooler but besides this everything was very clean staff and breakfast was good
View for our room
Stayed 3 nights in Jul 2025

8/10 Good

Juan

Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Reynaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Irin

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management skills.
Stayed 1 night in Sep 2024

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
Stayed 1 night in Sep 2024

10/10 Excellent

Chantal

Stayed 1 night in Jul 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pour maintenance over all in the whole hotel
Stayed 1 night in Apr 2023

2/10 Terrible

Misael

Business traveller
Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023

10/10 Excellent

Josephine, Anaheim

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Stayed 2 nights in Feb 2022

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Angelica

Travelled with group
Disliked: Cleanliness, room comfort

II don’t recommended this hotel

Stayed 1 night in Dec 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it! ❤️

❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Stayed 2 nights in Nov 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Stayed 2 nights in Dec 2021

8/10 Good

Irasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Esta bien para pasar la noche. Lo mas normal del mundo
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bien

Bien
Stayed 1 night in Oct 2021

8/10 Good

ZACHARY

Liked: Cleanliness

It is my vacation

My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Stayed 8 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Stayed 3 nights in Jul 2021

6/10 Okay

Alejandro

Disliked: Staff & service, room comfort
Stayed 1 night in May 2021

6/10 Okay

Vicente

Stayed 2 nights in Dec 2020