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Capt. Thomson's Resort

3.0 star property
3-star hotel near Heart Island

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Photo gallery for Capt. Thomson's Resort

Terrace/patio
Property entrance
View from room
Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor | In-room dining
King Riverfront Corner Castleview in Main Channel

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
45 James Street, Alexandria Bay, NY, 13607
  • Place, Lil' River Fudge Co / 5&10 Variety Store
    ‪2 min walk‬
  • Place, Scenic View Park
    ‪2 min walk‬
  • Place, Cornwall Brothers Museum
    ‪3 min walk‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪36 min drive‬

Room options

View all photos for Two Queen Riverview in Sunset Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverview in Sunset Harbor

9.8 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverfront Castleview in Main Channel

Two Queen Riverfront Castleview in Main Channel

Two Queen Riverfront Castleview in Main Channel

10.0 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverfront Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Castleview in Upper Harbor

9.4 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Riverfront Castleview in Upper Harbor, Small Room

Queen Riverfront Castleview in Upper Harbor, Small Room

Queen Riverfront Castleview in Upper Harbor, Small Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Riverview in Lower Harbor, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverview in Lower Harbor, Accessible

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Riverview in Sunset Harbor

View from room

King Riverview in Sunset Harbor

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Riverfront Castleview in Main Channel

King Riverfront Castleview in Main Channel

King Riverfront Castleview in Main Channel

10.0 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Queen Riverfront Castleview in Main Channel, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverfront Castleview in Main Channel, Accessible

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for King Riverfront Castleview with Hot Tub in Upper Harbor

King Riverfront Castleview with Hot Tub in Upper Harbor

King Riverfront Castleview with Hot Tub in Upper Harbor

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for King Riverfront Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Castleview in Upper Harbor

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Riverview in Lower Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverview in Lower Harbor

9.6 out of 10
Exceptional
(107 reviews)
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Full Bed Riverview in Lower Harbor, No Balcony, Small Room

Full Bed Riverview in Lower Harbor, No Balcony, Small Room

Full Bed Riverview in Lower Harbor, No Balcony, Small Room

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Efficiency Riverview in Lower Harbor, Second Floor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Bedroom Efficiency Riverview in Lower Harbor, Second Floor

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for King Riverfront Corner Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Corner Castleview in Upper Harbor

  • Sleeps 4
  • 1 King Bed

View all photos for King Riverfront Corner Castleview in Main Channel

King Riverfront Corner Castleview in Main Channel

King Riverfront Corner Castleview in Main Channel

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Riverview in Lower Harbor

View from room

King Riverview in Lower Harbor

9.4 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Queen Riverview in Sunset Harbor, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverview in Sunset Harbor, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Riverfront Castleview with Hot Tub in Main Channel

King Riverfront Castleview with Hot Tub in Main Channel

King Riverfront Castleview with Hot Tub in Main Channel

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Riverfront Corner Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Corner Castleview in Upper Harbor

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

About the area

Alexandria Bay

On river.You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. Thousand Islands National Park and 1000 Islands Tower are within 12 miles (20 km).

What's nearby

  • Lil' River Fudge Co / 5&10 Variety Store - 2 min walk - 0.2 km
  • Scenic View Park - 2 min walk - 0.2 km
  • Cornwall Brothers Museum - 3 min walk - 0.3 km
  • River Hospital - 5 min walk - 0.5 km
  • Keewaydin State Park - 2 min drive - 1.8 km

Getting around

  • Gananoque Station - 32 min drive
  • Watertown, NY (ART-Watertown Intl.) - 39 min drive

Restaurants

  • ‪Bonnie Castle Resort & Marina - ‬10 min walk
  • ‪Coleman's Dock Of The Bay - ‬4 min walk
  • ‪Jreck Subs - ‬3 min walk
  • ‪Northstar Family Restaurant - ‬13 min walk
  • ‪Riley's by the River - ‬1 min walk

About this property

Capt. Thomson's Resort

3-star hotel near Heart Island
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at Capt. Thomson's Resort.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 68 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Capt. Thomson's Resort offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Alexandria Bay hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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4.2 out of 5, Very good, 1,001 reviews
The price is CA $139
CA $154 total
includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fishing
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 20 2025 to April 23 2026 (dates subject to change).
The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Capt. Thomson's Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the river, comfortable clean rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hollin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I wanted to do in Alexandria Bay was easy walking distance. The room was clean and comfortable. The staff was very polite and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Stayed 1 night in Aug 2025

6/10 Okay

Peggy

Travelled with family

Be aware

Pool water should have been heated and wasn’t Pool was closed and locked for a lot of the day We wanted to chill out at the pool and couldnt
Stayed 1 night in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
We were right on the water and the tour boats were right there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
5 star experience!
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Our room was not ready at 4 pm. Otherwise the place was clean and in excellent condition.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice friendly place.
Stayed 1 night in Aug 2025

10/10 Excellent

michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and courteous. Called to let me know our room was available early and also called after we checked out to let us know we left a mug there. Such a beautiful view from this property and it is right in the heart of A-Bay.
Stayed 2 nights in Aug 2025

6/10 Okay

Russell

Liked: Cleanliness
Older facility but room upgrades were nice.
Stayed 1 night in Aug 2025

6/10 Okay

denise

Liked: Property conditions & facilities

No internet

We had NO internet for the entire 3 night stay. each time i went to the office i was told something different. i know it does not ruin a vacation but an inconvenience. Room was nice but mouse keeping not great. They brought towels, but did not make the bed. did not clean crumbs we got on floor.
Stayed 3 nights in Aug 2025

6/10 Okay

Sara

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The view, room and balcony were great. But the town the hotel was located in was awful. Plus the cleaning service folded out bathroom towels and didn’t even make our bed. The pool was buggy and gross. Hotel is conveniently located close to Uncle Sam’s Boat Tours. Which I suggest. Free coffee was available all day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 2 nights in Jul 2025

8/10 Good

timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Larry J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being on the river edge!
Stayed 4 nights in Jul 2025

10/10 Excellent

David, Lockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with fantastic view!
Stayed 3 nights in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Amenities
Great location
Stayed 2 nights in Jul 2025

6/10 Okay

VICTORIA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice location and staff. But property does not have good WIFI. There were some issues with our bathroom.
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025