Ratings based on 800 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 22, 2024
Hotel is very nice. A little surprising that our room 311 is on the 4th floor.
HVAC system in room has a loud rattling sound while running :(
Comment from Hotel Management
May 23, 2024 by Guest Services , Hotel Management
Hi George,Thank you for your rating and review. We're glad you enjoyed your overall stay with us. We apologize for any inconvenience with the HVAC noise. And we'll make sure to have that addressed promptly to ensure a more seamless experience next time. We hope to have you stay with us another time soon!
by A traveller
Posted May 6, 2024
Comment from Hotel Management
May 7, 2024 by Guest Services , Hotel Management
Hi Mary,Thank you for your rating. We regret that your experience fell short of expectations. if there is anything that we can do to improve your stay with us for next time please don't hesitate to inform us. We hope to have the chance to provide you with an even better stay in the future.
by A traveller
Posted Apr. 21, 2024
There was construction literally on the other side of our window (we could have touched hands through the glass), with workers up early and active. We couldn't open our blinds otherwise it would have been super awkward! The food was mediocre at best at the restaurant, yet the ambiance was nice on the deck. The best thing about this hotel, was that the bed was super comfortable
Comment from Hotel Management
Apr. 22, 2024 by Guest Services , Hotel Management
Hi Carrie,Thank you so much for your feedback. We apologize for any inconvenience caused by our ongoing construction during your stay. Regarding your dining experience, we thank you for your honest feedback and will strive to provide even better quality. We hope to have you back for a more enjoyable stay with us in the future.
by A traveller
Posted Feb. 23, 2024 on Expedia
Golden Bay Belize was a comfortable hotel inside, with a convenient supplies store, a restaurant and coffee shop. Coffee and toiletries are also supplied with the room and the room size, layout and fixtures were good.
My main issue is the construction currently occurring - I could not open my window curtains as I was looking directly at the men working.
Also, I found the dining options within the city much better and more affordable than those immediately within the hotel's environment.
The hotel is within walking distance from the Belize Museum which was a good place to visit and I am sure there were other sights but I did not stay long enough to explore further
Comment from Hotel Management
Feb. 27, 2024 by Wally, Hotel Management
Hi Sharon. Thanks for sharing your experience with us. It's great to hear that you enjoyed all our amenities provided. We do apologize for the inconvenience the construction may have caused you. we're glad to hear that you appreciated the convenience of our location and maybe next time you can stay longer and explore more of the sights in the area. We hope to see back soon :)
by A traveller
Posted Feb. 22, 2024 on Expedia
Loved our stay.. thumbs up!!!!
Comment from Hotel Management
Feb. 26, 2024 by Janie, Hotel Management
Hello Verena, Thank you so much for your wonderful feedback. We look forward to accommodating you again.
by A traveller
Posted Feb. 21, 2024 on Expedia
Clean, nice, friendly, nice rooftop restaurant
Comment from Hotel Management
Feb. 22, 2024 by Wally, Hotel Management
Hi Michael, thank you for staying with us. We appreciate your feedback. We prioritize to always be courteous and welcoming to our amazing guests. We hope to see you back soon.
by A traveller
Posted Feb. 21, 2024 on Expedia
The staff was very professional and helpful
Comment from Hotel Management
Feb. 22, 2024 by Wally, Hotel Management
Hi Mellonie, thank you for your response! we are grateful that our staff met your expectations, we're always happy to help :)
by A traveller
Posted Feb. 21, 2024 on Expedia
Hotel location was great. Rooms were clean and comfy . I enjoyed my stay.
Comment from Hotel Management
Feb. 21, 2024 by Janie, Hotel Management
Hello Alycia, Your positive feedback is highly appreciated, and we are happy to hear that you enjoyed your stay with us. Providing clean and comfortable rooms is our top priority, and we are glad that you were satisfied with your accommodation. Therefore, we hope to have the pleasure of welcoming you back for another enjoyable stay.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Wally, Hotel Management
Hi Kristin,Thank you for your rating. Based on your rating we can tell that you had an exceptional stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience.
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Janie, Hotel Management
Hello Fredrick, Your rating is wonderful. We are certain you had a memorable time with us. Please keep choosing Golden Bay Hotel whenever your travels bring you back to Belize.
