Note fondée sur 174 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Columbus
Publié le 8 mai 2024
Very convenient and accommodating every year for our baseball tournament.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Manager, Gestion de l’hôtel
Hello MITCHELL,We're delighted to hear you found our hotel convenient and accommodating during your baseball tournament. Your feedback is greatly appreciated, and we look forward to welcoming you back next year.
par un voyageur
Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Manager, Gestion de l’hôtel
Hello Burnest,We are thrilled to hear that you had an excellent experience at our hotel! We strive to provide exceptional service to all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Manager, Gestion de l’hôtel
Hello Zoe, We appreciate you taking the time to share your experience with us. We hope you enjoyed your stay at our hotel and that you were well taken care of. If you have any feedback or suggestions, please feel free to reach out to us directly. We value your opinion and would love to hear from you.
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your support and are glad to hear that you had a positive experience. Should you have any further feedback or if there's anything we can do to make your next stay even better, please feel free to reach out to us. We hope to welcome you back soon.
par un voyageur
Deceptive practices
Publié le 25 déc. 2023 sur HotelsThe online booking states that this location has a 25 dollar pet fee. That’s excessively high but it was a last minute booking. Once we got here though we found signs saying the pet fee is 35 dollars. The high end hotels usually only charge 20 per night. This place is far from high end. No pool no guest laundry no working ice machine. It hasn’t had any type of renovations in years. What seemed like an ok value turned out to be a rip off with a very high pet fee. If you have pets just avoid this place.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Manager, Gestion de l’hôtel
Hello Joyell, Thank you for sharing your experience with us. We apologize for any confusion regarding the pet fee, and we appreciate your feedback. We understand your disappointment with the lack of certain amenities and the condition of the property. We value your input and will take it into consideration for future improvements. We encourage guests to reach out to our management directly with any concerns.
par un voyageur
Publié le 28 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Manager, Gestion de l’hôtel
Hello Rachel,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.
par un voyageur
Publié le 17 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2023 par Manager, Gestion de l’hôtel
Hello Joseph,Thank you so much for your truly amazing review! We are thrilled that you had such a fantastic experience at our hotel. Our team can't wait to welcome you back for another exceptional stay.
par un voyageur de Camp Hill
Publié le 15 oct. 2023 sur Expedia
Property was in disrepair, breakfast was less than expected but filled the hole. Dirt in restroom vents. Water pressure low, and hot water not very warm.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Manager, Gestion de l’hôtel
Hello Robert, We apologize for any inconvenience caused during your stay. Thank you for bringing these issues to our attention. We have notified our maintenance team to address the disrepair, cleanliness, water pressure, and hot water concerns. We hope to have the chance to make
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Manager, Gestion de l’hôtel
Hello Darcy,Thank you so much for your excellent rating! We're delighted that you had a terrific stay with us. We hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Nice and clean, good price.
Commentaires de Gestion de l’hôtel
30 sept. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi Mark, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
