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Best Western on the Avenue

2.5 star property
Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Fitness facility
Free daily full breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
510 Delaware Avenue, Buffalo, NY, 14202
  • Place, Roswell Park Cancer Institute
    ‪8 min walk‬
  • Place, Shea's Performing Arts Center
    ‪10 min walk‬
  • Place, Kleinhans Music Hall
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Nov 17 - Nov 18
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About the area

Buffalo

City center stay.Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

What's nearby

  • Roswell Park Cancer Institute - 8 min walk - 0.7 km
  • Shea's Performing Arts Center - 10 min walk - 0.8 km
  • Kleinhans Music Hall - 11 min walk - 1.0 km
  • KeyBank Center - 6 min drive - 3.2 km
  • Buffalo and Erie County Naval and Military Park - 6 min drive - 2.5 km

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Twenty Six - ‬5 min walk
  • ‪Colter Bay - ‬2 min walk
  • ‪Taqueria Ranchos Dos - ‬3 min walk
  • ‪Frizzy's Bar & Grill - ‬3 min walk

About this property

Best Western on the Avenue

Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Hyatt Regency Buffalo / Hotel and Conference Center
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  • Free WiFi
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The price is CA $178
CA $207 total
includes taxes & fees
Nov 17 - Nov 18
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 7.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Reviews

Best Western on the Avenue Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

Reviews

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was more than a 3 minute drive to key bank center as described. Clean amd friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were absolutely amazing
Stayed 1 night in Aug 2025

6/10 Okay

Nafiul

Business traveller
Liked: Staff & service, property conditions & facilities
The internet was horrible. I could not attend my business meeting with the hotel internet.
Stayed 1 night in Aug 2025

8/10 Good

lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was awesome. The room was not cleaned in between nights. Needed to ask the front desk for clean towels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check-in to asking questions about the mass transit system to breakfast and check-out, this place checked the boxes. Very friendly and helpful staff! Breakfast was real food not microwaved and served to the guests. Sunday breakfast was scrambled eggs with peppers and cheese, sausage or ham, and hash brown crowns. They had cereal, bagels, oatmeal, make your own waffles, yogurts, and fresh apples or bananas. The place was clean and has a special guest named Simba who is a delight!
Stayed 1 night in Aug 2025

10/10 Excellent

Ken, Newark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Super clean, great location. And the owners of the hotel was great too. They took care ofnour family and 5, highly recommended!!
Stayed 3 nights in Aug 2025

8/10 Good

Rita

Stayed 1 night in Aug 2025

10/10 Excellent

Tian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The breakfast is very good. The room is clean and quiet. The bed is ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the few hotels in the are offering complimentary parking and in this are is definitely a bonus! The rooms were clean and nicely appointed, comfortable bed, clean and high quality linens. The hotel’s breakfast and the serving/eating area was fine and the guest services agents were extremely helpful and professional. I’m both a Hilton Honors and Marriott member, but next time in Buffalo, we’ll definitely keep this hotel on our short list!
Stayed 5 nights in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2025

2/10 Terrible

Jilda

Disliked: Cleanliness, property conditions & facilities
The room was horrible, the spiders were all over the place! I found a hair on the bad , not sure if they even changed the bad sheets!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherrye

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property eas junky and needed weeding
Stayed 2 nights in Jul 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully recommended
Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia, Bronx

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds in our room were missing protective padding on the corners, and as a result, both my sister and I hit our shins multiple times, causing visible bruising and discomfort. This not only created a painful experience, but it also raised serious concerns about the safety standards being maintained at your property. We spoke tona gentleman in managment and he stated he had hit his a couple of times himself and will have aomeone look at it. I told him we were going to an appt. and our personal belongings were not put away. When we returned from appt. ,office was closed. We attempted the next day as well, and management wasn't there. We checked out that day. We believe this issue could have easily been prevented with proper attention to detail and maintenance.
Stayed 2 nights in Jul 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
The room was ok but the front desk and elevators are old and not updated. The room was spacious. It said non-smoking but smelled of smoke so I sprayed the room. Otherwise the room was clean.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hallway on the 3rd floor has an odor. The chairs in the dining area badly need replaced. Bedding could be updated. New pillows
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Liked: Staff & service
An outdated property but service was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Reality

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adarsh

Stayed 1 night in Jul 2025

10/10 Excellent

Lucien

Business traveller
Liked: Cleanliness
Location, ease of check in and out! Comfortable rooms.
Stayed 1 night in Mar 2025