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Heritage Inn Hotel & Convention Centre High River

2.5 star property
Hotel near High River Visitor Information Centre, connected to the convention center in High River

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Breakfast, lunch, dinner served; American cuisine
Premier Room, 1 King Bed
2 bars/lounges
Lobby

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet-friendly

Explore the area

Map
1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    ‪8 min walk‬
  • Maggie's Diner
    ‪3 min drive‬
  • George Lane Park
    ‪3 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

7.4 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About the area

High River

Convention convenience.Your stay at this High River hotel places you within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park. Bob Snodgrass Recreation Complex and Museum of the Highwood are also within 2 miles (3 km).

What's nearby

  • High River Visitor Information Centre - 8 min walk - 0.7 km
  • Sheppard Family Park - 9 min walk - 0.8 km
  • Maggie's Diner - 3 min drive - 2.1 km
  • George Lane Park - 3 min drive - 2.4 km
  • Highwood Golf And Country Club - 6 min drive - 4.5 km

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪My Pizza Steak House - ‬3 min drive
  • ‪MR MIKES SteakhouseCasual - ‬18 min walk

About this property

Heritage Inn Hotel & Convention Centre High River

Hotel near High River Visitor Information Centre, connected to the convention center in High River
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1620 square feet (151 square meters) and includes a conference center. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Self parking is free.

This High River hotel is smoke free.

  • 72 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1620 sq ft of conference space
  • 151 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Dining venue
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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  • Breakfast included
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 172 out of 529 reviews
Rating 8 - Good. 182 out of 529 reviews
Rating 6 - Okay. 102 out of 529 reviews
Rating 4 - Poor. 43 out of 529 reviews
Rating 2 - Terrible. 30 out of 529 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed that the Hot tub was closed and will remain so. Great staff, though. The Shepards’s Pie wasn’t great, but it was decent.
Stayed 1 night in Apr 2025

10/10 Excellent

Niall

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Shanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check in quite early due to an event, and we were accommodated very well. Very clean and the staff was friendly
Stayed 1 night in Apr 2025

4/10 Poor

Cody

Travelled with family
Disliked: Staff & service
At check in we were informed that our room might not have been cleaned, which was late in the evening. First offered us to downgrade our room at no discount, then offered a “suite”. After accepting the suite they then didn’t actually know if someone might have been staying in that room and had to go confirm that nobody was occupying it. The suite was nothing special at all, looked like a just a regular room with king bed. Bed was not comfortable and had terrible sleep.
Stayed 2 nights in Apr 2025

8/10 Good

Tabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Stayed 1 night in Apr 2025

4/10 Poor

Annette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Heating and cooling systems didn’t work.
Stayed 2 nights in Apr 2025

8/10 Good

Courtney

Stayed 3 nights in Feb 2025

10/10 Excellent

Al, Canmore

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Not quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Brad

Stayed 1 night in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I missed having a coffee machine in my room. Room service came in handy
Stayed 1 night in Feb 2025

4/10 Poor

Edee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on Expedia are not a fair representation of this hotel. The pool is unusable. It was very cold water, the pool room itself was dimly lit and ice cold rock floor. The hot tub had no water in it and was full of rocks and dirt. The water ran out of facets dark grey and smelt. When I tried talking to front desk lady about issues all she said was sorry. We won’t be staying here again. One positive the bed was comfortable as you could be in a very hot room with no working window. I also asked how to get room cooled off she said thermostat is as low as it can go and that’s just the heat in the winter?!?!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Bed and linen were excellent
Stayed 1 night in Feb 2025

4/10 Poor

Evan

Disliked: Property conditions & facilities

Older Hotel

Starting off with a damage pre authorization of 2.5x the price I paid for the room for the night on arrival. Older hotel that is seriously bare bones, it has minor upgrades but it is a little overpriced as it again has the feel of about 2005.
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Stayed 1 night in Dec 2024

4/10 Poor

Gregory

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sierra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is good where it counts. The place looks a bit shabby but it was clean, the beds were comfortable, towels were large and fluffy, the duvet was very nice and comfortable and it was fairly quiet. The pool was pretty cold, and the hot tub was closed. But great for a night.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating unit in room extremely noisy.
Stayed 1 night in Dec 2024

8/10 Good

Desmond

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Came and fixed our heater right away. Friendly staff and good location
Stayed 1 night in Nov 2024