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Heritage Inn Hotel & Convention Centre High River

2.5 star property
Hotel near High River Visitor Information Centre, connected to the convention center in High River

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Property entrance
Lobby
Banquet hall
Breakfast, lunch, dinner served; American cuisine
Premier Room, 1 King Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, High River Visitor Information Centre
    ‪8 min walk‬
  • Place, Sheppard Family Park
    ‪9 min walk‬
  • Place, Bob Snodgrass Recreation Complex
    ‪12 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About the area

High River

Convention convenience.Your stay at this High River hotel places you within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park. Bob Snodgrass Recreation Complex and Museum of the Highwood are also within 2 miles (3 km).

What's nearby

  • High River Visitor Information Centre - 8 min walk - 0.7 km
  • Sheppard Family Park - 9 min walk - 0.8 km
  • Bob Snodgrass Recreation Complex - 12 min walk - 1.1 km
  • Maggie's Diner - 2 min drive - 2.1 km
  • George Lane Park - 3 min drive - 2.5 km

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The British Teahouse - ‬15 min walk
  • ‪P & H Family Restaurant - ‬3 min drive

About this property

Heritage Inn Hotel & Convention Centre High River

Hotel near High River Visitor Information Centre, connected to the convention center in High River
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1620 square feet (151 square meters) and includes a conference center. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Self parking is free.

This High River hotel is smoke free.

  • 72 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1620 sq ft of conference space
  • 151 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Dining venue
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 16 to February 16:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 206 out of 621 reviews
Rating 8 - Good. 205 out of 621 reviews
Rating 6 - Okay. 122 out of 621 reviews
Rating 4 - Poor. 54 out of 621 reviews
Rating 2 - Terrible. 34 out of 621 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities
Very good location, price, room and breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Breakfast menu had good options, but limited choices if not given meal ticket at reception (so don't forget to ask). Parking good. Staff friendly, and helpful. Only complaint was the fridge in the room was set so high it froze all our food, some of which had to be thrown out, and wasted. The dial was at the back of the fridge and not easily accessible. I had to pull it out from under the counter to turn it to a warmer temp.
Stayed 3 nights in Oct 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Room was what we expected - clean
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Restaurant staff rude
Stayed 1 night in Oct 2025

4/10 Poor

Maarten

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated run down hotel. Smelly rooms. Hard beds. Would not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Kristy

Stayed 1 night in Oct 2025

10/10 Excellent

murray

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking when pulling trailer.
Stayed 1 night in Oct 2025

10/10 Excellent

donavan

Stayed 1 night in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Theresa

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend staying here if you have the money to spare. Picked this hotel because it was cheaper and it said online that it offered a breakfast buffet and that there was a restaurant/bar in the building. What they fail to mention is the restaurant is only open from 7am - 9pm so we could not utilize it as we left early and got in late. Also no breakfast buffet (unlike what was advertised). Breakfast was in the restaurant and they provided a voucher for a free breakfast for only 1 morning of our stay and it said it only applied for 1 person out of the room. Beds were comfortable enough but floors were dirty and there were red feathers on our room carpet on arrival which did not give me much confidence the carpet had even been vacuumed. The only good thing I have to say was the parking lot is big so if you have a trailer of some kind (utility/stock) there is plenty of room to park. In my opinion spend the few extra dollars and stay somewhere else.
Stayed 2 nights in Oct 2025

8/10 Good

Lilian

Stayed 1 night in Oct 2025

8/10 Good

Kirby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to downtown
Stayed 1 night in Jun 2025

6/10 Okay

Cheryl

Business traveller
Liked: Room comfort
Property does not have elevator or escalator to second floor. This was problematic for mobility limited guest. They would not move us to ground floor despite our early arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Despite of Hot Air Balloon festivities that weekend, it was quiet at night. Very clean room and had all what i needed for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Clean. Friendly staff.
Stayed 1 night in Sep 2025

4/10 Poor

Brigitte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed for a wedding my only complain was NO hottub working
Stayed 2 nights in Sep 2025

10/10 Excellent

Felicity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Polite staff. Nice restaraunt.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
I found it to be very good value for what you get. I would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
All in all, the hotel is decent. We were really looking forward to a jacuzzi but it was out of order. That was hugely disappointing. I wish we would’ve known this before booking.
Stayed 1 night in Sep 2025

8/10 Good

Reynald

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025

6/10 Okay

R Diana, Cumberland

Disliked: Property conditions & facilities
Food was not great at all.esp. breakfast. Outside hotel very shabby looking. Big room but little lighting .No coffee pot .No hair dryer. Asked for hair dryer said not allowed.?????? Comfy bed. Would not stay there again.
Stayed 1 night in Sep 2025