Ratings based on 93 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 2, 2023 on Hotels
Comment from Hotel Management
Jul. 1, 2023 by Canado Club - Management, Hotel Management
Thank you for the rating :-) We're glad that everything went well!
1 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 22, 2022 on Expedia
4 out of 5
by A traveller

reat family break

Posted Aug. 4, 2020 on Hotels
This was an amazing olace to stay as a family, it had everything we could have wanted!
Comment from Hotel Management
Aug. 9, 2020 by Lorenzo Socci - Marketing & Communication Manager, Hotel Management
Ciao Robbie, I'm glad you enjoyed your stay and I hope that you'll come back next year :-D A warm greeting from the Canado Family!
3 out of 5
by A traveller

Great staff, crap life guard.

Posted Jul. 28, 2019 on Hotels
Firstly the staff are great, except the kids pool guy who appearded to have lots of other jobs as well, but if he sat down at his life guard umbrella the guy couldn't leave his bl00dy phone alone. Sorry but he is a life guard. When a young girl fell over and smacked her head firstly he didnt see it, secondonly once the mother got the girl out and expressed her concern to our iphone warrier, he shrugged his shoulders and sat down... Rooms are very basic and are in need of work..
Comment from Hotel Management
Sep. 2, 2019 by Lorenzo - Guest Relations Manager, Hotel Management
Ciao! Thanks for your review and for being part of our Family. I'm sorry for if you didn't appreciate the life guard: I'll have a chat with him to explain that he must pay more attention.
5 out of 5
by A traveller

Posted May 3, 2019 on Hotels
Comment from Hotel Management
Jun. 3, 2019 by Lorenzo Socci - Front Office, Hotel Management
Ciao Vanessa :-) Grazie! Torna presto, mi raccomando
2 out of 5
by A traveller from United States

Room is big and beach is nice.....that is about it

Posted Sep. 10, 2018 on Hotels
The rooms were big and the beach was nice, but the rooms need to be updated. We went travelling through Italy for a couple of weeks and this was the most expensive place we stayed in, but probably the one we thought needed the most improvement. It was is really set up for parents with small children, not necessarily for adults. The rooms décor looks like it is from a summer camp in the 70s and the grounds need to have a good gardener and maintenance work done. I think the bones are there, but lots of work to get it up to a place we would consider again.
Comment from Hotel Management
Mar. 30, 2019 by Lorenzo Socci - Front Office, Hotel Management
Ciao Steven, thanks for your review and for your advices. We'll do our best to improve the services.
5 out of 5
by A traveller

Excellent for family with children

Posted Jul. 7, 2018 on Hotels
Ideal only for family with children.
Comment from Hotel Management
Sep. 29, 2018 by Lorenzo Socci - Front Office, Hotel Management
Ciao Luca, thank you for your awesome rating :-) I hope to see you back here next summer too!
5 out of 5
by A traveller

Beautiful setting

Posted May 11, 2018 on Hotels
Excellent resort in a beautiful pine wood area right by the beach. The 2 bedroom apartment was spotless and well furnished, it had a spacious patio with a dining table for 6 people. The buffet breakfast was delicious and with plenty of options.
Comment from Hotel Management
May 14, 2018 by Lorenzo Socci - Front Office, Hotel Management
Ciao Tiziana, thank you for your wonderful rating! I'm glad you enjoyed our pine forest: harmony with nature is a primary part of the experience that we want to offer to our guests. I hope to see you back in our Village soon. :-D
5 out of 5
by A traveller

Posted Sep. 22, 2023 on Hotels
Comment from Hotel Management
Sep. 24, 2023 by Canado Club - Management, Hotel Management
Ciao Mohamed, thanks a lot for your rating We're glad that you spent a fantastic holiday with the Canado Family, and we look forward to welcome you again!
5 out of 5
by A traveller

Posted Sep. 18, 2023 on Expedia
Sehr nettes Hotel. Ohne Kinder wäre viel Besser. Ist wirklich sehr sehr laut.
Comment from Hotel Management
Sep. 21, 2023 by Canado Club - Management, Hotel Management
Ciao Fanak, thank you for staying with the Canado Family. We're glad you've enjoyed our facilities 3