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Hotel One

3.0 star property
3-star hotel near Ayala Center

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Photo gallery for Hotel One

Family Quadruple Room
Reception
Reception
Deluxe Triple Room, 3 Single Beds
Shower, rainfall showerhead, free toiletries, bidet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Juana Osmeña St, Cebu City, Central Visayas, 6000
  • Place, Cebu Doctor's University Hospital
    ‪3 min walk‬
  • Place, Mango Square
    ‪3 min walk‬
  • Place, Osmeña Fountain Circle
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

About the area

Cebu City

Capitol Site stay.Your stay at this Capitol Site hotel places you within 3 miles (5 km) of Ayala Center and SM City Cebu. St Patrick’s Square and Mango Square are also within half a mile (1 km).

What's nearby

  • Cebu Doctor's University Hospital - 3 min walk - 0.3 km
  • Mango Square - 3 min walk - 0.3 km
  • Osmeña Fountain Circle - 7 min walk - 0.6 km
  • Chong Hua Hospital - 8 min walk - 0.7 km
  • Ayala Center - 2 min drive - 1.5 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Abaca Baking Company - ‬3 min walk
  • ‪Unity Coffee • Vinyl - ‬3 min walk
  • ‪Sunburst - ‬2 min walk
  • Homebakers
  • ‪Contact Point - ‬3 min walk

About this property

Hotel One

3-star hotel near Ayala Center
As a guest of Hotel One, you'll find an elevator and a water dispenser. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

  • 52 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hotel One offers 52 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
Surestay Plus By Best Western Cebu City
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 200 reviews
The price is CA $57
CA $60 total
includes taxes & fees
Apr 4 - Apr 5
Surestay Plus By Best Western Cebu City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 275 to 575 for adults and PHP 275 to 575 for children

Accessibility

  • Elevator (53 inch wide door)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 600 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 275 to 575 for adults, and PHP 275 to 575 for children
  • Rollaway bed fee: PHP 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property is also known as

Hotel One Hotel
Hotel One Cebu City
Hotel One Hotel Cebu City

Frequently asked questions

How close is Hotel One to the airport?

Hotel One is 9.1 mi (41-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel One?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hotel One on Apr 8, 2026 start from CA $27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel One have an airport shuttle?

Airport shuttle services are not available at Hotel One.

How close is Hotel One to the beach?

This hotel is 11.9 mi (22-min drive) from The Mactan Newtown Beach.

Does Hotel One offer free breakfast?

Free breakfast isn’t offered at Hotel One, but cooked-to-order breakfast is offered for a fee of between PHP 275 and 575 for adults, PHP 275 and 575 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel One?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (4-min drive) is nearby.

What time is check-in at Hotel One?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel One?

This hotel offers free self parking.

Does Hotel One have a pool?

Hotel One does not have a pool.

Does Hotel One have a spa?

There are no spa services available at this hotel.

How close is Hotel One to downtown Cebu City?

Hotel One is 0.3 mi away from Cebu City.

Hotel One Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The Hotel's nice and room was clean but the staff was terrible. It takes a long time to check in and she forgot to give us back our IDs. No toiletries, only one towel in the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Thamaz Lee

Stayed 2 nights in Dec 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
awesome!!
Stayed 1 night in Nov 2025

8/10 Good

Zerilda

Liked: Amenities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel Joshua

Stayed 7 nights in Sep 2025

10/10 Excellent

jonah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 2 nights in Jul 2025

10/10 Excellent

jonah

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Jul 2025

10/10 Excellent

jonah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 1 night in Jul 2025

10/10 Excellent

Danica

Stayed 2 nights in Aug 2025

10/10 Excellent

Ma Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

jonah

Stayed 2 nights in Jul 2025

10/10 Excellent

jonah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Stayed 5 nights in Jul 2025

4/10 Poor

Vivian

hotel is okay for rush immediate early booking. except for cockroaches room is tidy and clean
Stayed 1 night in Jun 2025

8/10 Good

Richard, Providenciales

Travelled with family
Liked: Cleanliness, staff & service
I like the staff very accomodating and friendly.
Stayed 1 night in May 2025

6/10 Okay

Todd

Liked: Staff & service, property conditions & facilities
Stayed 13 nights in May 2025

10/10 Excellent

Rhio

Liked: Cleanliness, staff & service
Water from the shower would overflow on the floor from other side of the glass wall. It just needs to be fix. Other than that, it was a good experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

may

Stayed 1 night in Jan 2025

8/10 Good

Nina

Liked: Amenities
Friendly staff and clean room
Stayed 1 night in Jan 2025

8/10 Good

Marffy

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s very convenient staff are friendly and cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Good security
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie Mae

Travelled with family
Stayed 7 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room setup with three bed is perfect for larger groups. No fridge in the rooms is annoying because you can’t have cold water or drinks. Upon checkout we were charged for “blood” on a pillow case which was there already. Another room was charged for a “food” stain on the sheets. Can’t fight it because no one ever takes pics of a hotel room when checking in. Not calling it a scam but not friendly practices.
Stayed 2 nights in Jul 2024

6/10 Okay

Marife

No hot water. Basic only
Stayed 1 night in Jul 2024