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The Palmetto Hotel

4.0 star property
4-star hotel near College of Charleston

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Photo gallery for The Palmetto Hotel

Lobby
Bar (on property)
Penthouse (Redemption) | Terrace/patio
Premium Room, Multiple Beds, Balcony
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Port of Charleston
    ‪3 min walk‬
  • Place, Charleston City Market
    ‪3 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(84 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(151 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption)

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Charleston

Charleston Historic District stay.At this Charleston Historic District hotel, you'll be well placed to visit Charleston City Market and Port of Charleston, both within a 5-minute walk. College of Charleston and Waterfront Park are also within half a mile (1 km).

What's nearby

  • Waterfront Park - 1 min walk - 0.2 km
  • Port of Charleston - 3 min walk - 0.3 km
  • Charleston City Market - 3 min walk - 0.3 km
  • Rainbow Row - 4 min walk - 0.4 km
  • College of Charleston - 10 min walk - 0.9 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Henry's On The Market - ‬4 min walk
  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Magnolias - ‬1 min walk

About this property

The Palmetto Hotel

4-star hotel near College of Charleston
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 936 reviews
Rating 8 - Good. 115 out of 936 reviews
Rating 6 - Okay. 56 out of 936 reviews
Rating 4 - Poor. 21 out of 936 reviews
Rating 2 - Terrible. 9 out of 936 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

MARTHA, Wellford

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2026

10/10 Excellent

Mary

Stayed 3 nights in Dec 2025

10/10 Excellent

JACKELINE, MIAMI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and perfect. Breakfast was delicious and warm. The atmosphere is very calm and inviting. Great management. Valet was easy and worry free.
Stayed 1 night in Dec 2025

10/10 Excellent

Margarita, Cranberry Twp

Stayed 2 nights in Dec 2025

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Palmetto over the holidays. The hotel is clean, well appointed, and was beautifully decorated. The breakfast in the morning was a great perk. The selections are limited but the food offered was delicious. We also enjoyed the lobby bar for a nice after dinner cocktail. We found the location to be very convenient and we were able to walk to the market, restaurants, and the waterfront easily. We would stay here again given the opportunity.
Stayed 2 nights in Dec 2025

10/10 Excellent

Malissa

Stayed 3 nights in Nov 2025

10/10 Excellent

DAVID

Stayed 2 nights in Dec 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Negative: Room was in good condition but could hear people in the hall way all the time and from above us and in the walls. Positive: Staff was super friendly. Negative: breakfast is only a couple pastries, and coffee. Positive: The hotel is close to everything (within walking distance) Negative: have to park in a public parking deck or use valet. Only options.
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Everything
Stayed 5 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

10/10 Excellent

daniela

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, nice room
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Would def go back.
Stayed 1 night in Dec 2025

6/10 Okay

Bob

Stayed 2 nights in Dec 2025

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room 212 is a noisy nightmare. There is some sort of industrial fan or motor that blows/whirs/hums 23 hours a day. One curtain was inoperable. The thermostat had to be turned off, as it would never stop heating.
Stayed 2 nights in Dec 2025

8/10 Good

Lauretta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean and the shower was fabulous! Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Everything was amazing! The check in and valet processes were smooth and the complimentary cocktail was a great touch. I don’t typically go to a hotel’s bar, but the cocktail was so good that I had to check it out. Not only was the bartender attentive and kind, she also makes a killer drink! The interior design was also breathtaking and has made me consider redoing a few rooms in my home! There are so many amazing things about the Palmetto, but these parts all stood out to me.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynne

Stayed 3 nights in Nov 2025

8/10 Good

Brian

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Stayed 3 nights in Dec 2025

10/10 Excellent

KEYTRELL

Liked: Cleanliness, amenities, property conditions & facilities
The clean room and the friendly staff.
Stayed 4 nights in Dec 2025

6/10 Okay

natalie

Business traveller
Liked: Cleanliness, staff & service
Amenities. For the price of this boutique style hotel I don't feel like we got the best bang for our buck. We were in room 411 which had a displeasing smell immediately upon entering the room. Also it was right next to 4, yes 4 parked housekeeping staff carts. This was very unappealing, not very romantic, and unfortunately was very loud especially in the morning. We could also hear the staff delightfully caring on, at least they were cheerful and laughing. Also the room had stained carpets and the chair to lounge in was also stained. Our toilet would not flush in this room as well. So every time we used the toilet we had to manually open the lid and pull the float, to actually flush... every time. In the morning we were gretted by silver fish bugs running all over the bathroom floor. We killed three. They're harmless and Charleston is old, but while were here, so were they. The hallway carpet was quite stained as well. Bedding could be thicker, or an extra blanket as it was very thin duvet, and and quite cold outside at a chilly 35°. It could be an adorable place if a few things would be taken care of. The drinks were very good at the bar, and a very nice bartender. There was a nice little continental breakfast spread and a welcome cocktail, that was a nice touch. The Valet was wonderful and kind, and fast. especially in the moment.
Stayed 2 nights in Dec 2025

6/10 Okay

Chelsea

Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

10/10 Excellent

Sloane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all!
Stayed 3 nights in Oct 2025