The Palmetto Hotel

4.0 star property
4-star hotel near Port of Charleston Cruise Terminal

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Photo gallery for The Palmetto Hotel

Reception
City view
Front of property
Premium Room, Multiple Beds, Balcony
Suite (Redemption) | Dining room
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Popular LocationPort of Charleston Cruise Terminal3 min walk
  • Popular LocationCharleston City Market3 min walk
  • Popular LocationWaterfront Park3 min walk
  • AirportCharleston, SC (CHS-Charleston Intl.)22 min drive

Room options

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charleston

Charleston Historic District stay.A stay at this Charleston Historic District hotel places you steps from Port of Charleston Cruise Terminal and a 5-minute walk from Charleston City Market. College of Charleston and Waterfront Park are also within half a mile (1 km).

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk
  • Charleston City Market - 3 min walk
  • Waterfront Park - 3 min walk
  • College of Charleston - 11 min walk
  • South Carolina Aquarium - 19 min walk

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 21 min drive

Restaurants

  • Fleet Landing Restaurant & Bar - 4 min walk
  • Henry's House - 4 min walk
  • Church and Union Charleston - 2 min walk
  • Bumpa's - 1 min walk
  • Charleston Crab House - 3 min walk

About this property

The Palmetto Hotel

4-star hotel near Port of Charleston Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Meeting rooms
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Smart TV
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 331 out of 407 reviews" "
Rating 8 - Good. 39 out of 407 reviews" "
Rating 6 - Okay. 21 out of 407 reviews" "
Rating 4 - Poor. 9 out of 407 reviews" "
Rating 2 - Terrible. 7 out of 407 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Highly recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Feb 2024

8/10 Good

Eilonwy

Stayed 2 nights in Feb 2024

10/10 Excellent

Alicia, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Dilesh

Stayed 1 night in Jan 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2024

10/10 Excellent

LEOPOLDO ENRIQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention to the hotel lobby and bar. Nicely decorated, chic, elegant, quiet and charming. Friendly staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Elaine Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, very beautiful and clean!
Stayed 3 nights in Jan 2024