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Grand Excelsior Hotel Deira

4.0 star property
4-star spa hotel near City Centre Deira

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Photo gallery for Grand Excelsior Hotel Deira

Exterior
Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Point of interest
Nightclub
Breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Al Muteena Street, Deira, Dubai, 5772
  • Place, Al Ghurair Centre
    ‪15 min walk‬
  • Place, Dubai Creek
    ‪2 min drive‬
  • Place, City Centre Deira
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Royal Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About the area

Dubai

Deira stay.Your stay at this Deira hotel places you within 3 miles (5 km) of City Centre Deira and Dubai Creek. Gold Souk and Grand Mosque are also within 3 miles (5 km).

What's nearby

  • Hamarain Centre - 9 min walk - 0.8 km
  • Reef Mall - 12 min walk - 1.0 km
  • Al Ghurair Centre - 15 min walk - 1.3 km
  • Dubai Creek - 2 min drive - 2.4 km
  • City Centre Deira - 3 min drive - 3.0 km

Getting around

  • Abu Baker Al Siddique Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Modern Coffee Shop - ‬6 min walk
  • ‪Tiki Bar - ‬9 min walk
  • ‪Anmol Hyderabad Restauran - ‬8 min walk
  • ‪Jan’s Noodles - ‬3 min walk
  • ‪Sarvana Bhavan - ‬4 min walk

About this property

Grand Excelsior Hotel Deira

4-star spa hotel near City Centre Deira
Grand Excelsior Hotel Deira offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 8073 square feet (750 square meters) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the business-friendly Grand Excelsior Hotel Deira. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 229 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 8073 sq ft of conference space
  • 750 sq m of conference space
  • Nightclub
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Excelsior Hotel Deira offers 229 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages and Thai massages.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Excelsior Hotel Deira

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 25 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 573556

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Grand Excelsior Hotel Deira Reviews

Reviews

6.8
Rating 10 - Excellent. 83 out of 341 reviews
Rating 8 - Good. 104 out of 341 reviews
Rating 6 - Okay. 63 out of 341 reviews
Rating 4 - Poor. 40 out of 341 reviews
Rating 2 - Terrible. 51 out of 341 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

VENKAT, ISELIN

Stayed 4 nights in Dec 2025

6/10 Okay

Hussein

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
it is not worth the money i paid especially breakfast which was bas and nothing to choose from.
Stayed 2 nights in Oct 2025

6/10 Okay

Myriam

Liked: Cleanliness, staff & service, room comfort
Is not like expected for the price… bathroom not very clean… we have to ask for coffee towels hot water etcccc
Stayed 3 nights in Oct 2025

4/10 Poor

Angelina

Stayed 2 nights in Oct 2025

10/10 Excellent

Adam, Pfafftown

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really unique hotel with an atrium feature and lots of rooms. The price was so reasonable for what you get.
Stayed 1 night in Oct 2025

4/10 Poor

Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is a tired looking hotel. Our aircon didnt work properly nor did our TV. We were only supplied with one towel and one cup for a 3 person room..There was no shower curtain and it was dirty in behind the bed when going to charge our phone. Thebfront desk.staff were overwhelmed as only one person on. It was disappointing.
Stayed 2 nights in Oct 2025

6/10 Okay

Narinder

Liked: Staff & service
Only thing great was lot of Indian food places near it but honestly poverty was not clean
Stayed 1 night in Oct 2025

2/10 Terrible

Narinder

Disliked: Cleanliness, property conditions & facilities
Bathroom was unclean with hairs No towels served Water served after request
Stayed 2 nights in Oct 2025

2/10 Terrible

Nadia

Stayed 1 night in Oct 2025

10/10 Excellent

bijan

Stayed 3 nights in Sep 2025

4/10 Poor

Michael, east rutherford

Basic hotel. Too noisy at night. Heavy indian influence.
Stayed 3 nights in Sep 2025

4/10 Poor

Umar

Disliked: Property conditions & facilities
It's at prime location - restaurants, convenient stores and pharmacies are at prime locations. As for hotel itself - no hot water - only slightly warm water available. Rooms are not sound proof. Also building needs some renovation.
Stayed 11 nights in Aug 2025

2/10 Terrible

Raiane

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Ziyath

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only check in was problem
Stayed 2 nights in Jun 2025

2/10 Terrible

Hanan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated
Stayed 2 nights in Mar 2025

6/10 Okay

Mohammad Imran

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.
Stayed 6 nights in Jan 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible two nights in Deira

Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ziyath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Dec 2024

8/10 Good

Ham

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No telephone service in the room
Stayed 6 nights in Nov 2024

6/10 Okay

Mohammad Yusufali

Liked: Staff & service
The staffs were very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason, San Diego

Stayed 2 nights in Mar 2024

10/10 Excellent

Mohammad, Eastvale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 5 nights in Apr 2024

10/10 Excellent

Nizar, Duluth

Stayed 1 night in May 2024

8/10 Good

Paiman

Disliked: Property conditions & facilities
Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2024