The staff on the whole were great, spoiled only by one supercilious member of the team in the bar on one evening.The room was clean modern and comfortable but very small for a king size. The electric toilet was a first, initially interesting but latterly a pain, you couldnât move on the bathroom without the seat popping up or down every 15seconds! The hotel is well positioned for walking to the city and is in a nice quiet quiet location. We only took breakfast in the hotel which was quite âhigh end and a little overly fussyâ for us but glad it was included in the price, had it not been we would have walked a few meters down the road to an excellent more cost friendly cafe.
Reception staff welcoming and informative. We were not there for long, and had a busy programme; so canât speak for breakfast, restaurant or leisure facilities. Rooms well-appointed, clean and comfortable â although less than generous in size and clothes-hanging space. Well situated near Merrion Square, an area of beautiful buildings.
I've travelled all over the world, and this is one of the best stays I've had anywhere. Everything was flawless, from the room to the service. I loved every minute of my stay and would stay again in a heartbeat.
Martin was very helpful and friendly at reception. The restaurant staff was also great. Recommend the breakfast upon arrival especially if itâs a sunny day. Great atmosphere.
This is a great hotel but my âafter check outâ experience has been far less than satisfactory. While at the hotel everything was faultless - could not have been happier. However the hotel charges (not holds) a âŹ100 deposit they state is refunded on check out. At check out I was advised this would occur. However I was not refunded the full amount despite no consumption of any mini bar items during my stay. I have reached out to the hotel twice to seek to understand the reason and have received no response. This has really left a negative feel. Itâs robbery when there is no justification for charges and no one at the hotel seems to want to liars with me. Beware!!
It was my second time staying here. If you love beautiful spaces, art, amazing food then this is your place. About a 15 min walk to Grafton and Temple bar areas. Has great pubs and restaurants only a 5-10 min walk away. Highly recommend!