Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Free daily continental breakfast
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(210 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

King Handicapped Mountainside

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Room with River View

9.0 out of 10
Wonderful
(37 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(228 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Pancake Pantry - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1306 out of 2365 reviews
Rating 8 - Good. 655 out of 2365 reviews
Rating 6 - Okay. 285 out of 2365 reviews
Rating 4 - Poor. 74 out of 2365 reviews
Rating 2 - Terrible. 45 out of 2365 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean, staff was pleasant and we used the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mandi

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick William

Stayed 3 nights in Jul 2025

10/10 Excellent

roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Travelled with family
Stayed 2 nights in Jun 2025

6/10 Okay

Omar

Liked: Staff & service
Was loudly carpet shampooing at 7 pm in the halls . Very loud
Stayed 1 night in Jul 2025

8/10 Good

Jacky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The balcony viewing the little steam was so pretty.
Stayed 2 nights in Jun 2025

10/10 Excellent

wendy

Stayed 2 nights in Jun 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Cable did not work, shower tub would not drain, fire alarm would not stop beeping, and outside of our balcony the top roof was trashed with large amounts of garbage! Breakfast was Ice cold, and the property reeked of cigarettes!! Please do NOT waste your precious vacation on this property! We stay in Gatlinburg twice a year… this was a lesson learned! Never Again!!
Stayed 3 nights in Jun 2025

8/10 Good

Meranda

Stayed 1 night in Jul 2025

6/10 Okay

Emily

Travelled with family
The maintenance people and garage security guard are rude
Stayed 4 nights in Jun 2025

10/10 Excellent

Tamira

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you want

My wife and I enjoyed this location 6 yearscago with a couple of our grandchildren. This latest trip was a chance for us to get away on our own and enjoy some down time. With it being in downtown Gatlinburg, you can easily walk wherever you want. There's plenty to do if you're traveling with children or if it's just a couple's trip, you can take your pick of activities. You can certainly drive back to Pigeon Forge easily if you want to visit The Island but for my money and the ease of walking, Gatlinburg and the Edgewater Hotel is the place to stay. Every dtaff member we encountered was pleasant and didn't ignore us. We always choose a room that overlooks the Little Pigeon River that flows below and with a view of downtown. The balcony is small but 2 people can sit out and enjoy a cup of coffee in the morning or even people watch throughput the day. Every time we go, this is wherevwe stay.
Space Needle
Enjoy the ducks or geese that visit
Downtown in lights
Downtown in lights
Stayed 5 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
I suppose it is everything you would expect a 3 star hotel to be, busy, noisy, lots of smells
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it so close to everthing
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!!! Great location!!
Stayed 2 nights in Jun 2025

8/10 Good

Mary Ellen

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean good breakfast an close to activities
Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Travelled with family
Disliked: Property conditions & facilities, room comfort
Parking was tight quarters, room lighting was poor, bed was super hard and felt every spring in mattress Breakfast was par Pool was par Staff was par Location was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Josefth

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy

Stayed 4 nights in Jun 2025