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Hilton Garden Inn Gatlinburg

3.0 star property
3-star hotel near Great Smoky Mountains National Park

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Photo gallery for Hilton Garden Inn Gatlinburg

Terrace/patio
Meeting facility
Exterior
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Single King Bed, Whirlpool, Sectional

Desk, blackout drapes, iron/ironing board, free WiFi

Single King Bed, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Junior Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Single Queen, Junior Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Double Queens, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Queens

Desk, blackout drapes, iron/ironing board, free WiFi

Double Queens

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bed, Accessible Suite, Whirlpool, Sectional

Desk, blackout drapes, iron/ironing board, free WiFi

Single King Bed, Accessible Suite, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Accessible Suite, Pullout

Room amenity

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Single King Bed, Fireplace

Single King Bed, Fireplace

Single King Bed, Fireplace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed

Room amenity

Single King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Fireplace, Whirlpool, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Single King Bed, Fireplace, Whirlpool, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Single King Bed, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Queens, Accessible Suite, Pullout, Roll-In Shower

Desk, blackout drapes, iron/ironing board, free WiFi

Double Queens, Accessible Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

About the area

Gatlinburg

Heart of Gatlinburg.Within a 10-minute walk of this Downtown Gatlinburg hotel, you'll find Great Smoky Mountains National Park and SkyPark. Also, Ripley's Aquarium of the Smokies is within half a mile (1 km) and Great Smoky Mountains National Park Headquarters is within 3 miles (5 km).

What's nearby

  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

3-star hotel near Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1196 square feet (111 square meters) and includes conference space. The business-friendly Hilton Garden Inn Gatlinburg also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • 1196 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2009
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English, Spanish

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Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.5 out of 5, Wonderful, 1,706 reviews
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Uncovered self parking on site (USD 16.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
no issues
Stayed 5 nights in May 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Bryan, Banner Elk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the river with easy walk to main drag in Gatlinburg.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sambo and lib

We had a great time. Location good. The room was perfect. Would love to come back and stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the little fireplace, balcony and very comfortable bed. We walked everywhere and had a great visit. Thank you!
Stayed 1 night in Feb 2025

8/10 Good

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the Property was perfect. Everything in walking distance but you’re not right in the middle of traffic and people . And it only takes a minute to walk to the main strip. So guiet you can hear the river. Spotless rooms balcony and fireplace wonderful. The only complaint is the bed isn’t as comfortable as I’d like was more firm and I hate the pillows. They are the kind that feel fluffy but go flat. Breakfast buffet was great and staff was excellent!
Stayed 3 nights in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

4/10 Poor

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would think Hilton would have thicker walls. There was no way to relax. Fastest check in and check out. Never even was asked how our stay was. Last time we will use Hilton.
Stayed 1 night in Feb 2025

8/10 Good

john

Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Stayed 3 nights in Feb 2025

6/10 Okay

Tricia

Stayed 1 night in Dec 2024

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ti’Ashia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, balcony rooms have a view of the river. It had snowed twice but we were still able to move about outside of the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kevin was helpful and the property was very nice. Good location too.
Stayed 2 nights in Feb 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples relaxing getaway

When you go on a trip and decide to stay at the hotel most of the time, thats how ot was for us. I personally liked the look. It was more on the luxury side, then like some hotels now in days with loud colors and geared for kids. It made it perfect for my wife and i. The 2 person tub in the room made it even better. I would stay here again. Also the location was great for us. It is not on the gatlinburg strip, but only a 5 minute walk , and was on the side with the best restaurants and brewery as well as the ober lift. Thanks for the great experience!
Stayed 4 nights in Feb 2025

10/10 Excellent

Lael

Stayed 1 night in Feb 2025

2/10 Terrible

James

Stayed 4 nights in Feb 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty walkable to dining and activities, but located close to the edge of town so some walks may be a bit longer, though we didn’t mind.
Stayed 2 nights in Dec 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Really enjoyed the hotel and all staff was friendly. The room accommodation were perfect. The wife enjoyed having a fireplace in the room as well. Only complaint was the pillows for bed were flat and way too soft for our liking. Parking was super easy.
Stayed 4 nights in Feb 2025

10/10 Excellent

Steve

Stayed 2 nights in Feb 2025

10/10 Excellent

Ma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean and comfortable. Staff were very friendly & accomoding and The location was perfect! We didn’t need to worry about driving anywhere or parking because it is walking distance to everything downtown gatlinburg had to offer. We will definitely stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved, loved, loved the fire pit! Everything was AMAZING... we'll book this again on our next Gatlinburg Getaway
Stayed 4 nights in Feb 2025