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The Greystone Lodge on the River

2.5 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

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Photo gallery for The Greystone Lodge on the River

Terrace/patio
Seasonal outdoor pool
Exterior
Lobby sitting area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout drapes, iron/ironing board, free WiFi

Premium Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be well placed to visit Ripley's Aquarium of the Smokies and Anakeesta, both steps away. Traffic Light #5 and Mountain Mall are also within half a mile (1 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 3 min walk - 0.3 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

Hotel near Great Smoky Mountains National Park in Gatlinburg
The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a children's pool, a waterslide, and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 241 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
The Greystone Lodge on the River offers 241 accommodations with irons/ironing boards and blackout drapes/curtains. Cable television is provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 11:00 AM to 11:00 PM.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 162 reviews
Rating 8 - Good. 36 out of 162 reviews
Rating 6 - Okay. 8 out of 162 reviews
Rating 4 - Poor. 5 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

derrick

Stayed 2 nights in Feb 2026

10/10 Excellent

Gerardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The parking was easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and everything is close you can walk everywhere
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. The room was clean and had a great view of the river. The breakfast was good, only wish that a meat was offered. We were very pleased with our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

8/10 Good

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.Staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Everything seemed clean. The breakfast wasn't anything special, but as a whole, the hotel was a good band for our buck.
Stayed 3 nights in Nov 2025

10/10 Excellent

valentin

Stayed 1 night in Dec 2025

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from the room balcony, closest to Anakesta park and aquarium. I would've like to see more breakfast varieties like adding sausages or bacon.
Stayed 3 nights in Nov 2025

8/10 Good

Vinicius

Liked: Cleanliness, property conditions & facilities
Everything was good, clean, the room
Stayed 3 nights in Nov 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was awesome, liked the closeness to everything. Breakfast was ok. Same thing everyday for 3 days but all in all I would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marci

Travelled with family
Liked: Amenities
Parking in garage is tight in a truck and getting out of garage is tight
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

mercedes

Liked: Cleanliness, staff & service
No, not very good
Stayed 3 nights in Nov 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service
The rooms were clean, but very outdated. The bed was very hard and breakfast was definitely not great. Other than those weird packaged scrambled eggs and yogurt, no other protein.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff and couldnt hear the rooms next to us!
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice view of the river from our patio balcony. The beds were comfy. Wonderful shower!
Stayed 3 nights in Nov 2025

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is very convenient to Anakeesta and the Village.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mackenzie

Stayed 2 nights in Nov 2025

8/10 Good

Rex

Travelled with partner
Pros: Room was clean staff very friendly Cons: beds need new mattresses Room door needs weather stripping, could see light all the way around door when closed. Temperature outside was below freezing and cold air blew in around door
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth, Shelbyville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy Check In , Clean Rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service
Room was clean. Staff friendly.
Stayed 1 night in Nov 2025