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The Greystone Lodge on the River

2.5 star property
Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

Choose dates to view prices

Photo gallery for The Greystone Lodge on the River

Terrace/patio
Exterior
Lobby sitting area
Seasonal outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout drapes, iron/ironing board, free WiFi

Premium Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be well placed to visit Ripley's Aquarium of the Smokies and Anakeesta, both steps away. Traffic Light #5 and Mountain Mall are also within half a mile (1 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 3 min walk - 0.3 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Subway - ‬3 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg
The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a children's pool, a waterslide, and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 241 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
The Greystone Lodge on the River offers 241 accommodations with irons/ironing boards and blackout drapes/curtains. Cable television is provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 11:00 AM to 11:00 PM.

Frequently asked questions

How close is The Greystone Lodge on the River to the airport?

The Greystone Lodge on the River is 44.1 mi (73-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at The Greystone Lodge on the River?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on Apr 30, 2026 start from CA $205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Greystone Lodge on the River have an airport shuttle?

Airport shuttle services are not available at The Greystone Lodge on the River.

Does The Greystone Lodge on the River offer free breakfast?

The Greystone Lodge on the River offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Greystone Lodge on the River?

No, there is no casino at this hotel.

What time is check-in at The Greystone Lodge on the River?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Greystone Lodge on the River?

This hotel offers free self parking.

Does The Greystone Lodge on the River have a pool?

The Greystone Lodge on the River features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 11:00 AM to 11:00 PM.

Does The Greystone Lodge on the River have a spa?

There are no spa services available at this hotel.

How close is The Greystone Lodge on the River to downtown Gatlinburg?

The Greystone Lodge on the River is 0.2 mi away from Gatlinburg.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 242 reviews
Rating 8 - Good. 56 out of 242 reviews
Rating 6 - Okay. 15 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 1 out of 242 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - great location for walking to anything!
Stayed 2 nights in Apr 2026

2/10 Terrible

derrick

Stayed 2 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and homie
Stayed 3 nights in Jan 2026

10/10 Excellent

Blanca

Stayed 3 nights in Dec 2025

6/10 Okay

Travis

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
room was nice, but breakfast was not very good. room was not easy to access for my family that can't climb stairs easily.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yadelys

Stayed 3 nights in Jan 2026

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great view of the creek out your balcony, staff was great, breakfast was hot and good
Stayed 2 nights in Jan 2026

10/10 Excellent

Omar

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
It is going well
Stayed 2 nights in Jan 2026

10/10 Excellent

nuha

Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Ramiro

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, I recommend it 100%.
Stayed 3 nights in Jan 2026

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room 371. It was clean and the bed was very comfortable. Lobby of hotel was very Festive for the Christmas season. The parking was great- in a garage on the same level as we were staying on. Only concern/issue was that we took showers in the morning before checkout and had no hot water! Warm at the most. We did inform a housekeeper and also informed the front desk at check out.
Lobby on 12/30/2025
Check in Area 12/30/2025
Signs in the parking garage
Hotel is right on the river. Geese were beautiful
Stayed 1 night in Dec 2025

8/10 Good

Ashish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is unbeatable. In the heart of Gatlinburg downtown right opposite Anakeesta. The rooms are decent, though a bit dated. Small but cozy lobby and patio area. Breakfast was the usual continental - nothing special.
Stayed 4 nights in Dec 2025

10/10 Excellent

mustafa

Stayed 1 night in Jan 2026

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026

4/10 Poor

Danelys

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff were nice and attentive but this hotel needs some serious remodeling!! The rooms have a bad smell and everything is old and outdated. Won’t be staying here again
Stayed 4 nights in Dec 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was okay. They could have used some breakfast sausage patties or sausage links or bacon. The gravy was really watery. A conveyor toaster would have been better than the pop-up. Toaster. Parking was wonderful. There was plenty of it and you always could move a cone and get a place if you decided to leave. The staff was very nice. The rooms were not very soundproof and our door sounded like it was opening every time someone came in the main hallway door. The first night it was quite alarming until I got used to that. The second night we could hear children or teenagers next door talking and laughing until about 2:00 a.m. The room was clean. The beds were comfortable and the towels were well supplied. I absolutely loved having a Keurig in the room. My favorite part of the stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yoandry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Tila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 2 nights in Dec 2025

10/10 Excellent

Tonya

Stayed 1 night in Jan 2026

8/10 Good

ronald

Travelled with partner
Liked: Amenities
No, breakfast was piss pour
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good options, people were enjoying the food
Stayed 1 night in Jan 2026

8/10 Good

Keily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast no to bad, but the same everyday
Stayed 4 nights in Dec 2025

8/10 Good

Cathie

Liked: Cleanliness, staff & service, amenities
Clean room, conveniently located. Breakfast was just ok
Stayed 2 nights in Dec 2025