2/10 Terrible
Dustin
Travelled with family
Dec 7, 2025
The stay was horrible. We checked in at 3 and they told us there would be no rooms until 4 unless. Eventually they realized they’re was clean a clean room and gave us one. We came back from polar express at like 10 and there were people and kids being loud and running around. I was in the hallway with my family and they front desk staff asked some random teenage kids we didn’t know to come tell us to keep it down. I could not believe it. We went to the front desk and the lady said people were complaining it was loud so she asked those kids to go around and tell people to be quiet. The kids felt very awkward and apologized. I can’t believe staff would ask teenagers to do their job instead of handling it on their own. Service and stay was horrible.
Dustin
Stayed 1 night in Dec 2025























