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Wild Ginger Hotel

2.0 star property
Hotel near Hilo Farmers Market in Hilo

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Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Property grounds
Property grounds
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Mokupapapa Discovery Center
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

About the area

Hilo

City center stay.A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 3 miles (5 km) of Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 miles (10 km).

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Mokupapapa Discovery Center - 7 min walk - 0.6 km
  • Pacific Tsunami Museum - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • St. Joseph Catholic Church - 12 min walk - 1.0 km

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Hilo Town Tavern - ‬7 min walk
  • ‪Nector Cafe - ‬10 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market in Hilo
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.

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  • Free WiFi
  • Laundry
  • Housekeeping
4.1 out of 5, Very good, 1,004 reviews
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 795 reviews
Rating 8 - Good. 160 out of 795 reviews
Rating 6 - Okay. 88 out of 795 reviews
Rating 4 - Poor. 70 out of 795 reviews
Rating 2 - Terrible. 152 out of 795 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Felt like part of landscape that is Hawaii
Stayed 2 nights in Aug 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great! Very kind and respectful. Rooms are clean and nice. You definitely get bang for your buck. Breakfast is good. Walls are a little thin but its not bad. I enjoyed my stay and had lots of fun. Rooms feels very homey
Stayed 2 nights in Aug 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Derrick Deon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Stacy

Stayed 2 nights in Aug 2025

10/10 Excellent

Anaïs

Liked: Staff & service, amenities, property conditions & facilities
good.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Amenities
First off I’d really loved that. This was a very old and traditional type of hotel, which is why we booked it. The paint jobs were pretty poor but again understandably the garden was beautiful open large windows. Listening to the Coke frogs all night was pretty nice.. The fruit was fresh so was the coffee the pastries not so much could’ve done without them as they were like bulk bought. Yes unfortunately the building to the back looks like it fell into the cauldron of little mini forest behind it. But all in all I was happy with the facility. Only thing that would have been a bit more friendly I guess is that we would’ve gotten at least half of our first night back. Due to natural disaster of the tsunami, we could not get to the island cause all flights were canceled until the next day so if they want to give us half the nights it would be very grateful
Stayed 3 nights in Jul 2025

2/10 Terrible

Tami

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property should be condemned. Lots of dry rot wood & broken structures with holes inthe walls.. The roof is rotten, the wooden floors planks feel like you could go through the floor any minute. It was advertised as a $300 room with “a great discount.” All lies! It’s not worth $25.00 a night. The pics weren’t accurate. We didn’t stay there and had to find another hotel last minute. Trying to get a refund. Buyer be aware!
Stayed 1 night in Aug 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place affordable
Stayed 1 night in Aug 2025

2/10 Terrible

Ralph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged the full amount for two days after I cancelled my reservation with this hotel. Rather then a one night cancellation fee I paid for the entire two days.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an 100 plus years building so as you can imagine nothing works. Windows can’t be closed. No running water from the shower. Carpet was so old so it was not flat anymore and I almost trip and fell. The bathroom light bulb was broken and I had to request multiple times before they were willing to change a light bulb for me. We were not able to sleep during the night due to the broken window and the traffic outside was loud. We left the property right after the nearby Starbucks opened. It was a horrible experience for us and I would not recommend this place to anyone.
Stayed 1 night in Jul 2025

6/10 Okay

Mita

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

MIHO

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Convenient location and good price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the superior suite because I wanted a balcony, king bed and my own bathroom. I can say it was not disappointing. The time I was in the room, it was peaceful and quiet. It may not be a fancy hotel but for me I do like small, quiet, peaceful, unbothered vibes. Also, I had a late check in...on a tsunami threat day, so office was closed but I didn't check my messages till later because of all the chaos, Makana, the manager, assured me that they left my key for me in the lock box. Yay! I sure did love my stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

The place looked like it was falling apart. The paint were peeling. The flooring felt like it was not leveled, felt like I was going to fall thru. The pictures on the website did not match the actual Hotel. It felt very creepy.
Stayed 4 nights in Jul 2025

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice to stay just near Hilo downtown
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

andrea

Liked: Amenities
Great island stay
Stayed 1 night in Jul 2025

8/10 Good

Dharmesh

Travelled with family
Liked: Amenities
Just perfect for my need
Stayed 1 night in Jul 2025

4/10 Poor

Wilson

Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Stayed 3 nights in Jul 2025