Hilton Hawaiian Village Waikiki Beach Resort

4.5 star property
4.5-star beachfront resort near Waikiki Beach

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Room, 2 Double Beds, Oceanfront (Ali'i Tower, Private check-in)
Room, 2 Double Beds, Oceanfront (Ali'i Tower, Private check-in)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2005 Kalia Rd, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪14 min walk‬
  • Place, Ala Moana Center
    ‪15 min walk‬
  • Place, Waikiki Beach
    ‪3 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Resort View

7.8 out of 10
Good
(342 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Roll-In Shower, Resort View

7.2 out of 10
Good
(20 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Resort View

8.4 out of 10
Very good
(18 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Resort View

7.6 out of 10
Good
(20 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Ali'i Tower, Private check-in)

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Ali'i Tower, Private check-in)

8.0 out of 10
Very good
(26 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Diamond Head Tower)

7.8 out of 10
Good
(55 reviews)
  • Partial ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Ocean View (Tapa Collection)

8.6 out of 10
Excellent
(79 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View (Tapa Collection)

7.0 out of 10
Good
(24 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Tapa Collection)

8.4 out of 10
Very good
(80 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View (Tapa Collection)

9.0 out of 10
Wonderful
(58 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds (Tapa Collection)

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds, Resort View (Tapa Collection)

8.2 out of 10
Very good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View (Tapa Collection)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Resort View (Tapa Collection)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-In Shower, Resort View (Tapa Collection)

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lagoon View (Rainbow Tower, Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-In Shower, Lagoon View (Rainbow Tower, Renovated)

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Rainbow Tower, Renovated)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (2 Queen beds,Rainbow Tower,Renovated)

  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 2 Queen Beds, Lagoon View (Rainbow Tower, Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible, Lagoon View (Rainbow Tower, Renovated)

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Rainbow Tower, Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Roll-in Shower (Diamond Head Tower)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Rainbow Tower, Renovated)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Rainbow Tower, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lagoon View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Resort View

7.8 out of 10
Good
(250 reviews)
  • Marina view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(133 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(195 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Honolulu

On the beach.Your stay at this Waikiki resort places you within 2 miles (3 km) of Ala Moana Center and Waikiki Beach. Also, Honolulu Zoo is within 2 miles (3 km) and Diamond Head is within 6 miles (10 km).

What's nearby

  • Duke Kahanamoku Beach - 8 min walk - 0.8 km
  • Waikiki Beach Walk - 14 min walk - 1.2 km
  • Ala Moana Center - 15 min walk - 1.3 km
  • Royal Hawaiian Center - 15 min walk - 1.3 km
  • Waikiki Beach - 3 min drive - 1.5 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 30 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Tapa Bar - ‬1 min walk
  • ‪Barefoot Bar - ‬11 min walk
  • ‪Hale Koa AAFES Exchange - ‬7 min walk
  • ‪Tapa Tower - ‬2 min walk
  • ‪Lappert's Hawaii - ‬1 min walk

About this property

Hilton Hawaiian Village Waikiki Beach Resort

4.5-star beachfront resort near Waikiki Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Hawaiian Village Waikiki Beach Resort you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. This luxury resort also offers a children's pool, a steam room, and a fitness center. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

  • 2860 guestrooms or units
  • 35 levels
  • 9 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 2 coffee shops
  • 150000 sq ft of conference space
  • 13935 sq m of conference space
  • Built in 1961
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hilton Hawaiian Village Waikiki Beach Resort offers 2860 accommodations with DVD players and safes. Rooms open to furnished lanais. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Honolulu resort provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's pool
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 15.95 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 69 per night; includes in/out privileges)
  • Valet parking on site (USD 79 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Grab bar in shower (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 125.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 64.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Fitness/yoga classes
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 15.95 per night (rates may vary)
  • Self parking fee: USD 69 per night (in/out privileges)
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Tax ID - 30 09444998
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The tax ID number is 30 09444998. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

Property Registration Number 260080030000

We should mention

  • Pool access available from 8:30 AM to 6:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hawaiian Village Waikiki Beach
Hilton Hawaiian Village Waikiki Beach Resort
Hilton Village
Hilton Village Beach
Hilton Village Beach Resort
Hilton Village Resort
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort
Hilton Hawaiian Village Waikiki Beach Resort Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort Honolulu

Frequently asked questions

How close is Hilton Hawaiian Village Waikiki Beach Resort to the airport?

Hilton Hawaiian Village Waikiki Beach Resort is 9 mi (29-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Hawaiian Village Waikiki Beach Resort?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Hilton Hawaiian Village Waikiki Beach Resort on May 10, 2026 start from CA $309, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Hawaiian Village Waikiki Beach Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Hawaiian Village Waikiki Beach Resort.

How close is Hilton Hawaiian Village Waikiki Beach Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Hilton Hawaiian Village Waikiki Beach Resort offer free breakfast?

Hilton Hawaiian Village Waikiki Beach Resort does not offer free breakfast.

Is there a casino at Hilton Hawaiian Village Waikiki Beach Resort?

No, there is no casino at this resort.

What time is check-in at Hilton Hawaiian Village Waikiki Beach Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Hawaiian Village Waikiki Beach Resort?

Free parking is not available at this resort. Self parking is available for USD 69 per night, and valet parking for USD 79 per night.

Does Hilton Hawaiian Village Waikiki Beach Resort have a pool?

Hilton Hawaiian Village Waikiki Beach Resort features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:30 AM to 6:00 PM.

Does Hilton Hawaiian Village Waikiki Beach Resort have a restaurant?

There are 9 onsite restaurants, offering options like American cuisine and a beachfront location.

Does Hilton Hawaiian Village Waikiki Beach Resort have a spa?

This resort has a spa, which features mani/pedis, Thai massages, and body wraps.

How close is Hilton Hawaiian Village Waikiki Beach Resort to downtown Honolulu?

Hilton Hawaiian Village Waikiki Beach Resort is 2.2 mi away from Honolulu.

Hilton Hawaiian Village Waikiki Beach Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4997 out of 8921 reviews
Rating 8 - Good. 1717 out of 8921 reviews
Rating 6 - Okay. 1051 out of 8921 reviews
Rating 4 - Poor. 513 out of 8921 reviews
Rating 2 - Terrible. 643 out of 8921 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is right there. You can just walk everywhere and find it
Stayed 2 nights in Apr 2026

10/10 Excellent

Griselda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is at walking distance, by far the best for family vacations.
Stayed 6 nights in Mar 2026

10/10 Excellent

Danesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All kind of shops and quite a bit to do
Stayed 2 nights in Apr 2026

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and rooms was a magi al trip. Only thing I would say is more charging availability for our phones and better coffee service in rooms. Also would be nice to see a Hawaiian Coffee bar at resort
Stayed 6 nights in Mar 2026

10/10 Excellent

Miguel

Stayed 3 nights in Mar 2026

6/10 Okay

Daniel, Arcadia

Travelled with family and small children
Staff very friendly but hotel room and condition is not great.
Stayed 4 nights in Mar 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2026

8/10 Good

Amy

Stayed 6 nights in Mar 2026

10/10 Excellent

dena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was amazing. Beautiful view of the ocean. Staff was prompt with request. And rooms were clean.
Stayed 4 nights in Feb 2026

10/10 Excellent

Megan

Stayed 6 nights in Feb 2026

6/10 Okay

Chase

Travelled with partner
Liked: Staff & service
Room was normal … decent not worth what we paid per night
Stayed 5 nights in Feb 2026

10/10 Excellent

Thomas

Stayed 5 nights in Feb 2026

10/10 Excellent

AMELA, South Salt Lake

Room
Stayed 8 nights in Jan 2026

10/10 Excellent

JEFF

Liked: Cleanliness, amenities, property conditions & facilities
Every aspect of the Hilton village was fabulous. Large and confusing at first, but that diminished rapidly.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jovita

We loved the hotel! It is extremely kid friendly! We arrived before check in time and they let us go in early without asking. Also, the kids loved the pools especially the
Stayed 3 nights in Jan 2026

10/10 Excellent

JEROME

Liked: Cleanliness, property conditions & facilities
Staff was amazing and overall allure of the property
Stayed 5 nights in Jan 2026

2/10 Terrible

Daianee

Travelled with family
Disliked: Amenities, property conditions & facilities
We had a terrible experience staying at the Hilton Hawaiian Village due to the PTC’26 conference taking over the resort. The convention made much of our stay miserable. The property was overwhelmingly crowded, with large sections closed exclusively for conference attendees, limiting access for regular guests. Staying in the Tapa Tower was extremely frustrating, with elevator waits often reaching 20 minutes. When I raised this concern with staff, I was told to come back if it happened again so security could be notified — not a real resolution. We also witnessed a family being turned away from enjoying the Tapa Bar live music by security because the area was closed for the conference, which discouraged us from even trying to use that area or nearby pool. The only positives were the excellent housekeeping staff, our ocean-view room (paid extra), and the spicy garlic shrimp from Blue Water Shrimp & Seafood Market. We are extremely disappointed to have spent so much money on what was meant to be a once-in-a-lifetime family trip, only to have it negatively impacted by a conference we were never informed about in advance, with no accommodations made to improve the guest experience.
Stayed 7 nights in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 3 nights in Dec 2025

4/10 Poor

Kam

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria

Stayed 1 night in Jan 2026

6/10 Okay

Sharice Antoinette

Travelled with family and small children
Disliked: Cleanliness, amenities
Rooms are worn and had a wet smell upon entering. Resort restaurants overcharge for basic food that is mid. Pools are dirty, not cleaned, or filtered, and no life guard present. Don’t buy anything on the resort the prices are outrageous.
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had breakfast outside the hotel. I was not told that the hotel served breakfast. There was no breakfast menu in the hotel room. The host never mentioned anything about a complimentary breakfast to me or my wife.
Stayed 3 nights in Jan 2026

10/10 Excellent

Avetis

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 6 nights in Jan 2026