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Emporio Ixtapa

3.5 star property
Beachfront resort near Marina Ixtapa

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Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Exterior
Interior
Superior Room, 1 King Bed, Ocean View
Daily buffet breakfast (MXN 370 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪5 min walk‬
  • Place, Delfiniti
    ‪9 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room Superior with Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Double Room Superior with Mountain View

  • 25 sq m
  • Sleeps 4

View all photos for Room Superior with Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Room Superior with Mountain View

  • 25 sq m
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior

  • 47 sq m
  • Sleeps 3

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(38 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.2 out of 10
Very good
(17 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(22 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

1 bedroom, in-room safe, desk, laptop workspace

Double Suite Junior

  • 47 sq m
  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.8 out of 10
Good
(27 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Double Room Deluxe with Sea View

  • 25 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3

About the area

Ixtapa

On the beach.You'll be within half a mile (1 km) of El Palmar Beach and 2 miles (3 km) of Marina Ixtapa with a stay here. Zihuatanejo Bay and Linda Beach are also within 6 miles (10 km).
View more Resorts in IxtapaOpens in a new window

What's nearby

  • El Palmar Beach - 5 min walk - 0.5 km
  • Magic World Aquapark - 5 min walk - 0.5 km
  • Magic World Aquatic Park - 7 min walk - 0.6 km
  • Delfiniti - 9 min walk - 0.8 km
  • Marina Ixtapa - 19 min walk - 1.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive

Restaurants

  • ‪Chili Beans Restaurante Mexicano - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪Tacos El mentiritas - ‬3 min walk
  • ‪Mini Super y Tacos La Calandria - ‬2 min walk
  • ‪Frutas y Flores - ‬4 min walk

About this property

Emporio Ixtapa

Beachfront resort near Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This Ixtapa resort is smoke free.

  • 219 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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  • All-inclusive
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4.3 out of 5, Excellent, 1,563 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 370 for adults and MXN 185 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 370 for adults and MXN 185 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 45 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The pool areas are very clean and the pool bar was my favorite thing about the hotel. The beach area could have some more lounges or a variety of lounges and hammocks.
Stayed 2 nights in Jul 2025

4/10 Poor

Rudy

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Hiromi, ATLANTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Gladys

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Liulfo

Travelled with family
Liked: Cleanliness, staff & service, amenities
beach its the best and cervices'
Stayed 2 nights in Jul 2025

4/10 Poor

Kelly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have only 1 restaurant is not enough for all the people, food was not tasty same everyday !!! Presentation on food is horrible The worse snack area !!!! every day the same hotdogs and plain hamburgers Location is great unfortunately the food is making this hotel cheap and unpleasant 🙄 I’m never coming back to this hotel disappointed about this property
Stayed 5 nights in Jul 2025

8/10 Good

OSBALDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
its a family place to stay rooms are ok and nothing special. a lil out dated but for the price its good. we only got breakfast with our stay and there was only one different dish everyday, other than that everything else is the same every day. theres many walking restaurants close by. they have nice kids pools with slides that was fun for them but pools need to be cleaned better cause water looks dirty and ur swim gear will smell bad. they have entertainment every day starting around 9pm which was fun. Would i stay here again...... just adults i dont think so, with kids maaaaaybeee.
Stayed 7 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The swimming pool is too sallow 3 feet, and too warm, everything else was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel

Stayed 6 nights in Jun 2025

6/10 Okay

Aurora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel with walking amenities. Beachfront, great pool, food was incredible for the price,live music,courteous staff. I disliked the pool hours 9pm is a bit early especially with the heat. I would definitely stay here again overall.
Room view
Stayed 2 nights in May 2025

6/10 Okay

Juan, Hemet

Travelled with family
Liked: Staff & service
Loved the staff Need to update rooms and furniture
Stayed 1 night in Jun 2025

10/10 Excellent

MARIA

Stayed 3 nights in Jun 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and enjoyed all the amenities the property had to offer! The staff and service were also excellent.
Stayed 5 nights in May 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast buffet. I did not care for the very loud music in the late afternoon.
Stayed 2 nights in May 2025

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like pretty much everything about this place, nice and clean with the stuff going the extra mile trying to help me, the one thing that I encounter was that out of the two elevators only one of them was working and sometimes it would take longer or it would get full quickly, other than that I would definitely stay there again…
Stayed 1 night in May 2025

8/10 Good

JORGE

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
So hotel needs renovations at least from flor 5 to 1 rooms are old...
Stayed 1 night in May 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Cleanliness
Music was not that good
Stayed 3 nights in May 2025

6/10 Okay

Agustin

Liked: Staff & service
Too much people elevator takes long time to get.
Stayed 14 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time that I return to Ixtapa. The personnel at this hotel are top notch and always make me feel at home. Their pleasant attitude and helpful service are the reason that i always return to the Hotel Emporio. I, also, like the location because it is right across the street from good shopping and many restaurants. The bus / combi stop in front of the hotel makes it easy to visit the market and other places in the town of Zihuatanejo. The Palmar Beach in front of the hotel is beautiful and fantastic for walking and sunsets. I really like this property and always feel relaxed and refreshed when I visit.
Stayed 7 nights in Apr 2025

8/10 Good

Oscar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marcelo

Liked: Staff & service, amenities
A very friendly and family oriented hotel.Well located. Allowed for a late check out. Washroom need to be updated. 2 restaurants offering same type of food but one has more which always has a large lineup. Both offer buffet.
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y
Stayed 1 night in May 2025

6/10 Okay

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Staff was friendly. However, Language barrier is a problem if you don’t speak Spanish. Nothing was translated in English, which was frustrating. Adult pool was filled with young children and pool toys, even sitting at the swim up bar. Likely will not return.
Stayed 7 nights in Apr 2025

6/10 Okay

Jacqueline L

Liked: Cleanliness
Stayed 7 nights in Apr 2025

4/10 Poor

Brenda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
La Limpieza es terrible, el staff todos tienen muy mala atencion, un aroma horrible las albercas no Estan limpias esta mejor el lobby Que Los cuartos uno sale con aroma a alzado.
Stayed 3 nights in Apr 2025