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MARUTAMACHI Crystal Hotel

3.0 star property
3-star hotel near Kyoto Imperial Palace

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Photo gallery for MARUTAMACHI Crystal Hotel

A hallway with a red umbrella, a white lantern, and a plant.
A reception area with a black counter, a red umbrella, and a seating area with tables and chairs.
A restaurant with wooden tables and chairs, a counter with a cash register, and a decorative plant.
The exterior of Crystal Hotel with a prominent sign displaying the hotel name and a lotus symbol.
A hotel room with two beds, a television, a desk, and a traditional Japanese shoji screen.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
25 Marutacho, Kyoto, Kyoto, 604-0077
  • Place, Nijō Castle
    ‪6 min walk‬
  • Place, Kyoto Imperial Palace
    ‪14 min walk‬
  • Place, Nishiki Market
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a flat-screen TV, a potted plant, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted air conditioner.

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room - Non-Smoking

WiFi (free), bed sheets

Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

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About the area

Kyoto

Central Kyoto stay.Your stay at this Central Kyoto hotel places you within 2 miles (3 km) of Kyoto Imperial Palace and Kawaramachi Street. Nishiki Market and Kiyomizu Temple are also within 3 miles (5 km).

What's nearby

  • Nijō Castle - 6 min walk - 0.5 km
  • Kyoto International Manga Museum - 13 min walk - 1.1 km
  • Kyoto Imperial Palace - 14 min walk - 1.2 km
  • Kawaramachi Street - 18 min walk - 1.6 km
  • Nishiki Market - 7 min drive - 2.0 km

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Itami Airport (ITM) - 61 min drive

Restaurants

  • ‪CoCo壱番屋 堀川丸太町店 - ‬2 min walk
  • ‪元祖からあげ本舗 ほりまる - ‬1 min walk
  • ‪お食事処 やまびこ - ‬3 min walk
  • ‪チャーミングチャーハン 丸太町本店 - ‬1 min walk
  • ‪Common - ‬3 min walk

About this property

MARUTAMACHI Crystal Hotel

3-star hotel near Kyoto Imperial Palace
As a guest of MARUTAMACHI Crystal Hotel, you'll find a vending machine, an elevator, and a microwave in a common area. Public spaces have free WiFi.

This 3-star Kyoto hotel is smoke free.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Microwave in a common area
MARUTAMACHI Crystal Hotel offers 30 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,006 reviews
The price is CA $31
CA $38 total
Aug 30 - Aug 31
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

MARUTAMACHI Crystal Hotel Kyoto
MARUTAMACHI Crystal Kyoto
MARUTAMACHI Crystal
Marutamachi Crystal
MARUTAMACHI Crystal Hotel Hotel
MARUTAMACHI Crystal Hotel Kyoto
MARUTAMACHI Crystal Hotel Hotel Kyoto

Frequently asked questions

How close is MARUTAMACHI Crystal Hotel to the airport?

MARUTAMACHI Crystal Hotel is 29.1 mi (61-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does MARUTAMACHI Crystal Hotel have an airport shuttle?

Airport shuttle services are not available at MARUTAMACHI Crystal Hotel.

Does MARUTAMACHI Crystal Hotel offer free breakfast?

MARUTAMACHI Crystal Hotel does not offer free breakfast.

Is there a casino at MARUTAMACHI Crystal Hotel?

No, there is no casino at this hotel.

What time is check-in at MARUTAMACHI Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at MARUTAMACHI Crystal Hotel?

Free parking is not available at this hotel.

Does MARUTAMACHI Crystal Hotel have a pool?

MARUTAMACHI Crystal Hotel does not have a pool.

Does MARUTAMACHI Crystal Hotel have a spa?

There are no spa services available at this hotel.

How close is MARUTAMACHI Crystal Hotel to downtown Kyoto?

MARUTAMACHI Crystal Hotel is 1 mi away from Kyoto.

MARUTAMACHI Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

YUKO

Liked: Cleanliness, amenities, property conditions & facilities
必要最低限のアメニティも有りスタッフの方も丁寧に対応していただきました。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Daisuke

Liked: Cleanliness, property conditions & facilities
お城があり、GOOD
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lucía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and rates. The room is a bit on the smaller side, but very convenient to use.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

ビジネスで1泊しました。地下鉄の駅からは少し歩きますが便利な場所にあるため、外出する際のストレスはありませんでした。非常に新しいホテルなのですべてが清潔でした。コストパフォーマンスは高いと思います。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are a little small for people over 6 feet tall. Great location. Very friendly staff.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though small room and no functional windows, it offers a good bathroom and things you need to have a comfortable night sleep. Taking the bus can reach most sights conveniently without transfers.
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Hyeong Ho

Liked: Cleanliness, property conditions & facilities, room comfort

전반적으로 정말 좋은데 한가지가...

제가 갔을때 기준으로 체크인이 4시라 조금 늦은 경향이 있고요 건물 자체는 깔끔하고 건물 전체가 금연구역입니다. 욕실도 너무 작지 않았고 방도 좋았어요 개인적으로 아침 조식이 생각보다 괜찮아서 깜짝 놀랐어요 안먹으면 정말 손해라 생각되요 주변에 간단한 밥집이 있고 편의점도 가까워요 버스정류장도 가깝고 니조성까지는 걸어갈만 해요 다만 모든방이 그렇지는 않겠지만 창문이 오픈이 안됩니다. 환기가 힘들고 채광이 그리 좋지는 않아요 마지막으로 정말 큰 단점은 주변에 병원이 있어서 구급차가 많이 다녀요 방음이 안되서 예민하신 분들은 밤에 주무시기 힘들 수도 있을것 같아요
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

道路の騒音が聞こえるが許容範囲

新しいホテルで設備や寝具は良好。ただし道路の騒音が聞こえるのが難点。耳栓で対応できるのでまあ許容範囲かな。朝食は無料と思えば納得できるが・・・。総じて価格相応の清潔なビジネスホテル。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Ako

Liked: Staff & service, property conditions & facilities
I enioyed how centeal the location is. The breakfast was not the best and they missed our room for housekeeping one of the three days we were there.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities

Correct pour un court séjour

Hôtel propre personnels gentils. Pour ma part lit très dur et petit déjeuner peu de choix pas de lait chaud pas de beurre pas de confiture rien à tartiner sur le pain ! Bus à proximité pour se rendre sur les sites touristiques
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveller

Nice

Great staff, good location
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Kyoto

El hotel es pequeño pero muy cómodo. El servicio excelente y el desayuno delicioso y variado.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の掃除がされておらず、スタッフの対応も最悪。 二度と泊まらない。 朝ごはんも味噌汁売り切れて補充もされていなかった。
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Our stay there was really great! Except we were there since 7am (we took a night bus from Tokyo), and we can't check in until 4pm, even if the room was certainly ready before. Not a lot of choice for vegetarian/vegan people during breakfast except bread and jam. Close to the bus and subway. Really clean, big and value for money. Will certainly come back.
Stayed 4 nights in Jul 2018
Verified review

4/10 Poor

takuma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inexperienced and shy staffs

Staffs are okay, but apparently not experienced. While staying two nights, I didn't feel hospitality and reliability from staff at all.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the palace and transport. Good breakfast. English a little limited but can handle the basics. Turn left out of the entrance and a number of restaurants are within walking distance.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel in a good location

+ new hotel + great location with easy access to local transport - strict check in/check out times - limited time for breakfast (7-830am)
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Very new hotel on great location. Easy to get around from the hotel with bus stops and tube stations nearby. The only downsides were the strict check in/check out times and the limited time for breakfast (7-830am)
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

市街地にある便利なホテル

開店したばかりだからか、非常に清潔でした。サービスも大満足でしら。コストパフォーマンスよくて、おすすめです。
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Sachiko

Stayed 1 night in Nov 2025
Verified review

8/10 Good

WAKAKO

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Yoichiro

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

akiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

yuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019