There's a restaurant on site. Public spaces have free WiFi. Express Inn - Mactan Hotel also features complimentary newspapers in the lobby, 24-hour room service, and an elevator.
Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.
The hotel is located in the middle of the D'Mall shopping mall, and very close to the white beach. A lot of people around here at day and at night. The hotel is nice, but there is work in progress everywhere (Even outside the hotel). The wifi was not included in the room, Even if it was written it was included in the announcement of Hotels.com. So you need to take a prepaid card for 3 days = 500PHP (10âŹ). For swimmers, the swimming pool is ok to chill but not to swim. In a few words, this place is nice if you want to be close to the shopping mall, the white beach and to the bars and clubs! People working here are sweet and very kind with customers.
The place doesn't look like the photos posted online. Its all unreal. The beddings, the floor its all dusty. no tissues, no slippers like mentioned on postings. You guys, if you are a looking for a hotel near the airport, do yourself a favor and do not make any business with this hotel. The whole stay was terrible and inconvenient.
There is no convenience at all. Every time we need something or grocery there is no convenience close and we have to get tricycle for the transportation and a little expense because it is a private trip....location is not good to me
Items were stolen out of my room. When I complained, I was told housekeeping had mistaken the items for trash. I purchased a room with breakfast and then was told that I had not purchased breakfast. DO NOT STAY HERE!
We had to wait for the check in time. Which is 2 pm. My parents asked if we can check in now since our flight is very early in the morning but they said they are fully booked and have to wait til 2pm for others to check out. We saw some people checking out by around 7 am. So we just head to Gaisano Mall to have our breakfast. At 10 am my mother called again and asked if we can come over again and asked if we can check in since we are very very tired from our 5 hour trip. The person in the front desk said try to come back at 12. When we came back at 12 pm we were able to check in. When we came to the room It doesn't look like what we saw in the picture. It's small and smelly. The bathroom is smelly, and the water preassure is too weak for you to take a bath. I also noticed that a towel was improvised as a blanket lol. It doesn't look like what I saw in their picture. When we went to sleep, the bed was very itchy. I guess it's from the bed cover. It looks like it was not changed at all. At night we ordered lechon kawali but it just taste like fried pork, it does not taste like lechon at all. The location is not easy to find too. Its very far from restos. Think twice if you want to try booking here.
Points faibles : Service et personnel, confort de la chambre
clean room, no rugs in the shower, small blanket
No internet in the room and staffs are not friendly , but close to the market and mall. If you think of using this hotel make sure you have the address, not all taxi drivers know this hotel.