Comfotel PRPL

3.0 star property
3-star hotel near Kensington High Street

Choose dates to view prices

Photo gallery for Comfotel PRPL

Breakfast buffet
Quadruple Room
Interior entrance
Quadruple Room
Courtyard

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Family Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

London

Hammersmith and Fulham stay.Your stay at this Hammersmith and Fulham hotel places you within 3 miles (5 km) of Kensington High Street and Hyde Park. Marble Arch and Natural History Museum are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km
  • Eventim Apollo - 16 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 6 min walk
  • Shepherd's Bush Station - 9 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬4 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Zarathustra Cafe - ‬5 min walk

About this property

Comfotel PRPL

3-star hotel near Kensington High Street
Comfotel PRPL offers its guests a front-desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 19 guestrooms or units
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
Comfotel PRPL offers 19 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Comfotel PRPL Reviews

Reviews

6.4
Rating 10 - Excellent. 116 out of 561 reviews
Rating 8 - Good. 133 out of 561 reviews
Rating 6 - Okay. 127 out of 561 reviews
Rating 4 - Poor. 88 out of 561 reviews
Rating 2 - Terrible. 97 out of 561 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

SERHAN

Disliked: Cleanliness
A cheap, average hotel for a short stay. A little more care should be taken with cleaning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cezyl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The best thing about this hotel is the staff — they are exceptionally polite and professional, which made my experience very pleasant. Checked in and checked out with ease. The beds are also wider and more comfortable than those in other hotels in the area. The location is perfect, close to all amenities including shops, the tube, restaurants, and even a church. Highly recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Damp needs sorting

Room had damp which caused our pillows near the window to be wet. No hand towel for the bathroom and felt the room was dirty. Didn’t want to go complain at reception due to having to go out of the hotel, cross the road and go to reception which was in a different hotel. Not wanting to waste time
Stayed 2 nights in Oct 2025

10/10 Excellent

Magda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great, very friendly and helpful staff. Thank you! Great value for the price.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but did the job. Comfortable and warm
Stayed 1 night in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Norah

Stayed 2 nights in Aug 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

loadux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, Would want to stay there again
Stayed 1 night in Sep 2025

6/10 Okay

Vicki, Red Boiling Springs

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff unpleasant Rooms were not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Melendra

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The reception staff was terrible. We had to ask for simple things, like extra pillows 3 times before anything happened. Also, the light in the bathroom flickered constantly or didn't turn on at all most of the time. They sent someone up once, but his solution only solved the problem until we turned the light off and on again. We had to use your phone torches to see.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahmed, London

Stayed 1 night in Aug 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in Shepherds Bush

Shower was dirty and stained . Bed had a broken base Horrible customer service
Stayed 2 nights in Aug 2025

6/10 Okay

Joanna

Travelled with group
Liked: Amenities, property conditions & facilities
Ok, did the job for the price. Bathroom in 1 room hadnt been cleaned and bed linen had stains.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a great experience

My room was basically a glorified closet, which I didn't realize. The bed was really uncomfortable and lumpy, the service was essentially nonexistent. There was no air (but a giant fan) so I had to leave the windows cracked and I had a few bugs.They did replace my towel and take out my trash in-between days so that was nice. I would not recommend this place nor would I stay there again. The pictures are definitely deceiving.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassidy

Stayed 3 nights in Jul 2025

6/10 Okay

Zoe

Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sabrina

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
is close to transportation and Westfield shopping center. The room could be cleaner.
Stayed 4 nights in Aug 2025

8/10 Good

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No food showing on pic breakfast 15min walk to park car ,
Stayed 2 nights in Aug 2025