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Comfotel PRPL

3.0 star property
3-star hotel near Kensington High Street

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Photo gallery for Comfotel PRPL

Quadruple Room
Front of property
Courtyard
Breakfast buffet
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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View from property

The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cribs
3.9 out of 5, Good, 151 reviews
The price is CA $168
CA $202 total
includes taxes & fees
Aug 31 - Sep 1
The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

About the area

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Royal Albert Hall are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Conference and Exhibition Centre - 14 min walk - 1.2 km
  • Royal Albert Hall - 6 min drive - 4.0 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Richmond Arms - ‬1 min walk
  • ‪Liz Cafe - ‬4 min walk

About this property

Comfotel PRPL

3-star hotel near Kensington High Street
Comfotel PRPL offers its guests a front-desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 19 guestrooms or units
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
Comfotel PRPL offers 19 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Breakfast buffet

Euro Hotel Hammersmith

  • Free WiFi
  • Housekeeping
3.2 out of 5, 689 reviews
The price is CA $126
CA $152 total
includes taxes & fees
Sep 7 - Sep 8
Euro Hotel Hammersmith

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Comfotel PRPL Reviews

Reviews

6.2
Rating 10 - Excellent. 96 out of 506 reviews
Rating 8 - Good. 124 out of 506 reviews
Rating 6 - Okay. 113 out of 506 reviews
Rating 4 - Poor. 79 out of 506 reviews
Rating 2 - Terrible. 94 out of 506 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Roseline

Disliked: Staff & service, property conditions & facilities, room comfort
I had to go for a meeting without taking a shower. The bathroom door was jammed and there was no one to help open it. The manager did not pick calls and the night desk manager did not respond when I knocked on the reception door.
Stayed 5 nights in May 2025

10/10 Excellent

Fereshteh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was exactly what we needed for our short stay. There wasn't anything fancy about
Stayed 2 nights in May 2025

8/10 Good

Thomas

Business traveller
Liked: Staff & service, property conditions & facilities

Simple but effective accommodation for a work trip

A decent, no-fuss hotel stay. The photos on the website suggest the availability of food options that just don't exist in the real site, so I suggest these misleading images are removed ASAP. It's worth noting that this is a converted 5-storey townhouse and there's no lift, but this wasn't a problem for me. Walls are paper-thin and every time the guy in the next room opened his door I thought he was opening mine! This means it might not be great for a romantic weekend, but for a business trip like mine it was a great option that was relatively low cost (for the area).
Stayed 2 nights in May 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFORTEL PRPL DISGUSTING

The room was certainly below 1* condition. It was scruffy and tired TV had fallen off the wall and was propped up on table with the tea and coffee items. Hairdryer was damaged but worked both headboards were very badly damaged. There was old liquid stains that had run down the wall still present the base of the beds were dirty and stained as was the carpets. Shower tray was stained hot radiator/towel rail in bathroom was very dirty and stained. I am very surprised that you even had this terrible hotel on your list. Would not recommend it and would certainly not stay again it was well below value for money
Stayed 1 night in May 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All what you need for one night

Good price in reasonable location. The room contains what you need for a night. No complaints
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location and is close to two metro stations. I would like to give a special thanks to Ahmad for his kindness and willingness to resolve and help with all my needs.

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived at the hotel we had to cross the street and book in in another building. The hall ways were very cramped and would not be easily accessible for anyone with a suitcase. Our room was in the basement of the building. It was a very small twin room. There was damp in the room and bath room. It did not feel clean and you could visibly see dirty, dust and grime throughout the room and property. The shower still had hair from the previous guest in it and the doors didn’t close resulting in a very wet floor. The walls to the rooms were so thin you could hear everything from other rooms. The door to our room didn’t shut easily meaning we had to slam it shut, it wouldn’t close on its own. There were weird stains on the curtains and black marks on the bedding. The glass in the bathroom hadn’t been cleaned. Overall just felt very disgusting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly, and the price is reasonable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Very convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, a little noisy comfortable stay!

The reception was in a separate building which wasn’t clearly signed. The room itself was very clean and well presented but need a lick of paint here and there. The shower has nowhere to put anything and no bath mat, anti slip protection or grab handle. There is a fridge which was handy. The traffic is very noisy so you won’t get a good sleep if you’re a light sleeper. Sainsbury’s is directly opposite and very handy for cafes and close to Goldhawk and shepards bush stations.
Stayed 2 nights in Mar 2025

6/10 Okay

Jhon

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
It's ok
Stayed 1 night in Jan 2025

2/10 Terrible

Fasil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff don’t care and pics in advert are wrong of room when u book. It’s a crap hotel and u can hear your neighbour snoring. The online advert when booking with Expedia is wrong as I booked a family room and the customer it showed was nice. When I got here the room was not the same. When I confronted the manager he began blaming others and silly excuses. I said I will take this up with Expedia and the hotel general manager and took the details
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom shower had mold, dust all over the picture frames and light fixture. The wood framing holding the fridge was rotten. No elevator, being pregnant and with a toddler having to go up and down 4 flights of stairs was miserable. The whole building and room had a weird smell. The stairs rails are really flimsy and some areas you can see they had split and they did a very wonky repair that’s barely holding together.
Stayed 7 nights in Dec 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, amenities
This property DOES NOT have elevators and it has around 5 floors. A lot of work to go up the stairs with luggage. Cleanliness is not good at all. All the person does is bring you towels and straighten the sheets. You can see old stains on the walls and around the bed frames. The staff of really nice but if you are looking for a hotel where you feel clean then this is not it.
Stayed 7 nights in Dec 2024

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SEMEN ON THE WALL! THIS PLACE IS DISGUSTING AND A HEALTH HAZARD. There was blood on the floor an semen on the walls. This place has never been cleaned and after being promised a refund I have been told I have no right to a refund: we didn’t even stay in the room; we left after 30 mins and had to go spend 600 pounds on a new hotel on Christmas Eve I have photos to prove everything
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overall is good. Recommended.

Good location. Good balance of what you are paying. Some of the facilities are old and damage, need to repair.
Stayed 1 night in Dec 2024

4/10 Poor

Lukas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
terribble mold smell in the room when checking-in, mold in bathroom (possibly due to the broken fan in the bathroom...)
Stayed 3 nights in Dec 2024

4/10 Poor

Reynaldo

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable room close to tube and shopping

Nice hotel, close to underground and Westfield shopping centre, plenty of eateries, room has fridge so can pick up bits in local Lidl/Sainsbury's
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was very helpful and friendly and the room itself was recently renovated and very good compared to the standard of most other hotels in London. I highly recommend this hotel and will stay here next time I'm in London.
Stayed 2 nights in Dec 2024

8/10 Good

Sri

Stayed 4 nights in Nov 2024