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DoubleTree by Hilton London West End

Property class: 4
4-star hotel near The British Museum

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London West End

Staircase
Meeting facility
Family Room, 1 Queen Bed (Superior)
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
92 Southampton Row, London, England, WC1B 4BH
  • Place, Great Ormond Street Hospital for Children
    ‪3 min walk‬
  • Place, Russell Square
    ‪5 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Accessible Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

King Accessible Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room, Accessible

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior)

8.4 out of 10
Very good
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Deluxe Room, 1 King Bed (Superior)

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Deluxe Room, 1 Queen Bed (Superior)

Deluxe Room, 1 Queen Bed (Superior)

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Queen Room

  • Sleeps 2

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Family Superior Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Superior Room

  • Sleeps 3

View all photos for Queen Bed Deluxe Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Queen Bed Deluxe Room

  • Sleeps 2

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 King Bed

Duplex, 1 King Bed

Duplex, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe King Room

  • Sleeps 2

View all photos for Double Bed Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Double Bed Room

  • Sleeps 2

View all photos for Premium King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium King Room

  • Sleeps 2

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Single Room

  • Sleeps 1

View all photos for Accessible Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior King Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Junior King Suite

  • Sleeps 2

View all photos for Accessible Deluxe Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Accessible Deluxe Superior King Room

  • Sleeps 2

View all photos for Premium 2 Double / 2 Queen / Double Double

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium 2 Double / 2 Queen / Double Double

  • Sleeps 4

View all photos for Duplex Double Double New Split Level Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Duplex Double Double New Split Level Room

  • Sleeps 4

Standard Double Bed Room

  • Sleeps 2

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About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit The British Museum and Russell Square, both within a 5-minute walk. Leicester Square and Piccadilly Circus are also within 2 miles (3 km).

What's nearby

  • Great Ormond Street Hospital for Children - 3 min walk - 0.3 km
  • Theatreland - 3 min walk - 0.3 km
  • Russell Square - 5 min walk - 0.4 km
  • The British Museum - 6 min walk - 0.5 km
  • University College London - 6 min walk - 0.6 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 10 min walk
  • Heathrow Airport (LHR) - 61 min drive

Restaurants

  • ‪Nyx Breakfast - ‬2 min walk
  • ‪'The Level' Restaurant - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Hello Love - ‬1 min walk

About this property

DoubleTree by Hilton London West End

4-star hotel near The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.

This 4-star London hotel is smoke free.

  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
May 3 - May 4
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

How close is DoubleTree by Hilton London West End to the airport?

DoubleTree by Hilton London West End is 9.9 mi (47-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on May 4, 2026 start from CA $326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton London West End have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton London West End.

Does DoubleTree by Hilton London West End offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton London West End, but buffet breakfast is offered for a fee of GBP 19.50 per person.

Is there a casino at DoubleTree by Hilton London West End?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton London West End?

Free parking is not available at this hotel.

Does DoubleTree by Hilton London West End have a pool?

DoubleTree by Hilton London West End does not have a pool.

Does DoubleTree by Hilton London West End have a restaurant?

DoubleTree by Hilton London West End is home to The Writing Room, which features brunch.

Does DoubleTree by Hilton London West End have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton London West End to downtown London?

DoubleTree by Hilton London West End is 0.9 mi away from London.

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities
Clean, high standard and fantastic staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Irene

Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast and a great view from the room! Thank you.
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Great location, clean.
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Stayed 1 night in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Francoise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first room we were allocated was nice however right in front of noisy lift and cleaners cupboard with almost constant banging of cleaners door and lift doors. Bathroom was freezing cold. No heating in there or towel rail heater to dry towels. No mirror above desk for female to do hair and makeup. The reception staff were fantastic and dealt with the situation and upgraded our room to Deluxe Premium Suite.
Stayed 2 nights in Dec 2025

6/10 Okay

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Arjunan

Stayed 1 night in Dec 2025

10/10 Excellent

Allan

Stayed 1 night in Dec 2025

6/10 Okay

Jenna

Stayed 5 nights in Dec 2025

10/10 Excellent

SAMIR

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Nov 2025

10/10 Excellent

Vishnu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was slow and one staff member told us to sit down while he checks on the room. He never got back to us and started addressing other guests. After sitting for nearly 20 mins the manager walked by and noticed we still waiting and then got us room keys immediately. Room a little small for 2+
Stayed 4 nights in Nov 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean rooms. Took quite a while to understand how to operate the shower. Excellent staff. Quite a bit of noise coming in from the street. Easy to access the tube from hotel (which is the only way to get around London).
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.
Stayed 1 night in Nov 2025

4/10 Poor

Claire

Travelled with partner
Disliked: Property conditions & facilities
The room was very very small
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanderley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and modern accommodations!
Stayed 1 night in Oct 2025

2/10 Terrible

john

Booked me
Stayed 1 night in Oct 2025

8/10 Good

Glyn

Liked: Cleanliness, property conditions & facilities
Slight delay staff very accommodating except bar staff - unenthusiastic! Room ok for price - no added extras like holiday inn Location good/convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, the gentleman who checked us in was polite, friendly and very helpful. Our room was everything we expected and more, lots of space, very clean and was very comfortable. If we are in the area again we will be sure to stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Claude

Travelled with family
Liked: Cleanliness, staff & service
Nice location. Rooms very small. Lacked space for storage and for sitting down. Not super comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the West End. Small but well equipped room. Excellent breakfast. The shower was a little erratic and the floor ended up soaking as the jets were spraying everywhere.
Stayed 1 night in Sep 2025