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DoubleTree by Hilton London West End

Property class: 4
4-star hotel near The British Museum

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London West End

A lobby with a central seating area, a reception desk, and potted plants.
The exterior of the DoubleTree by Hilton hotel with a marquee sign, entrance, and potted plants.
A lobby with seating areas, a reception desk, and a bar.
A hotel room with a large bed, bedside lamps, a small round table with a lamp, a yellow chair, and a window with curtains.
A modern lounge area with sofas, armchairs, a coffee table, and a fireplace.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
92 Southampton Row, London, England, WC1B 4BH
  • Place, October Gallery
    ‪1 min walk‬
  • Place, Bloomsbury Square
    ‪1 min walk‬
  • Place, All Star Lanes-Holborn
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a tufted headboard, a bedside telephone, a lamp, a fire alarm, and a door with a keycard reader.

Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

A large bed with white linens, a red headboard, and a wall-mounted lamp.

Room, 1 Double Bed

8.2 out of 10
Very good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a red headboard, a bedside lamp, a phone, and wall art.

Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Accessible Room

A hotel room with a bed, a desk, a chair, a mirror, and a door leading to a bathroom.

King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Accessible

A hotel room with a bed, a desk, a chair, a mirror, and a door leading to a bathroom.

Twin Room, Accessible

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, two chairs, a small table, and a nightstand with a lamp.

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

A hotel room with a bed, a desk, a chair, a mirror, a red accent wall, and a television.

Family Room, 1 Queen Bed (Superior)

8.0 out of 10
Very good
(17 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

A hotel room with a large bed, a desk with a lamp, a chair, a bedside table with a phone, and a patterned rug.

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a chair, a desk, and a lamp.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

A hotel room with a large bed, bedside tables, a lamp, a small table with a chair, and a view of the outdoors.

Deluxe Room, 1 Queen Bed (Superior)

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a TV, a small table with water bottles, a chair, and a wardrobe.

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding available, in-room safe, laptop workspace

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with a large bed, a desk with a lamp, a chair, and a TV mounted on the wall.

Premium Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 King Bed

A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a patterned rug.

Duplex, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit The British Museum and Russell Square, both within a 5-minute walk. Also, Oxford Street is within half a mile (1 km) and Leicester Square is within 2 miles (3 km).

What's nearby

  • October Gallery - 1 min walk - 0.1 km
  • Bloomsbury Square - 1 min walk - 0.2 km
  • All Star Lanes-Holborn - 1 min walk - 0.2 km
  • Theatreland - 3 min walk - 0.3 km
  • Russell Square - 5 min walk - 0.4 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 10 min walk
  • Heathrow Airport (LHR) - 61 min drive

Restaurants

  • ‪'The Level' Restaurant - ‬1 min walk
  • ‪Nyx Breakfast - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Master Wei - ‬2 min walk
  • ‪Swan - ‬2 min walk

About this property

DoubleTree by Hilton London West End

4-star hotel near The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.

This 4-star London hotel is smoke free.

  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End

DoubleTree Hilton End Hotel

DoubleTree Hilton End Hotel London West

DoubleTree Hilton London West

DoubleTree Hilton London West End

DoubleTree London West End

Hilton DoubleTree London West

Hilton DoubleTree London West End

Hilton London West End

London West End Hilton

DoubleTree Hilton London West End Hotel

DoubleTree by Hilton London West End Hotel

DoubleTree by Hilton London West End London

DoubleTree by Hilton London West End Hotel London

Frequently asked questions

How close is DoubleTree by Hilton London West End to the airport?

DoubleTree by Hilton London West End is 9.9 mi (47-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of Sept 20, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on Sept 27, 2026 start from CA $238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton London West End have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton London West End.

Does DoubleTree by Hilton London West End offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton London West End, but buffet breakfast is offered for a fee of GBP 19.50 per person.

Is there a casino at DoubleTree by Hilton London West End?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton London West End?

Free parking is not available at this hotel.

Does DoubleTree by Hilton London West End have a pool?

DoubleTree by Hilton London West End does not have a pool.

Does DoubleTree by Hilton London West End have a restaurant?

DoubleTree by Hilton London West End is home to The Writing Room, which features brunch.

Does DoubleTree by Hilton London West End have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton London West End to downtown London?

DoubleTree by Hilton London West End is 0.9 mi away from London.

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 101 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel so close to everything in the city .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing reception staff and spacious rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding breakfast buffet compared to any Hilton property in the U. S.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Great location, clean.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities
Clean, high standard and fantastic staff!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Very welcoming staff, warm cookie on arrival perfect touch
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small. Bathroom was a cupboard. Not sure how you could share the room and retain any modesty. Also, you really shouldnt have to pay extra for bottled water and decent WiFi in this day and age. I thought we had moved on from those things a decade ago. Breakfast was okay. Omelette station was a nice extra but otherwise your standard fayre.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Irene

Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Sheila

Liked: Amenities
This West End Hotel is in a great central London location, making it easy to visit many of the city's major attractions. The breakfast service was convenient and provided an easy start to our busy sightseeing days. Unfortunately, our experience with the room was disappointing. We were in the rare two-bed room that, while functional for accessibility (w/c), lacked visual appeal and comfort. The atmosphere felt uninviting, and we found ourselves using the room only for sleeping because it was not a pleasant place to relax after a full day of travel and exploring.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Nighat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great food with lovely place to stay.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Vanderley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and modern accommodations!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great cleaning service. Nice staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Kathie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast and a great view from the room! Thank you.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and the staff were lovely. The hotel could do with an update as there were certain aspects in the room that could do with an upgrade - cracked tiles in the bathroom, curtains slightly frayed/ripped, tv didn’t work properly. The walls are very thin so can hear every noise from nearby rooms/corridors/outside on the street. The location of the hotel is great to jump on the tube to visit everywhere or for a nice stroll around. Reception staff were very helpful with queries/issues I had and rectified everything.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kathryn

Original room on first floor was not good. (Felt like mildewy basement) We were moved to 5th floor and everything was perfect. Good location, nice breakfast, kind staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, we would definitely stay again

We had a great stay here. The location is perfect and the room was lovely.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, the gentleman who checked us in was polite, friendly and very helpful. Our room was everything we expected and more, lots of space, very clean and was very comfortable. If we are in the area again we will be sure to stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Well located and comfortable for an overnight stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay this was our 2nd visit and will definitely be returning
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely room

Great room, perfect location and lovely staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed Our Stay

Second time staying here. Nice area. Great for souvenir shopping. Very close to the theater district and lots of wonderful food choices nearby. The hotel has a very nice breakfast buffet.
Stayed 3 nights in Aug 2025