London City Centre stay.Within a 10-minute walk of this London City Centre apartment, you'll find Tower of London and Borough Market. Also, The Shard is within half a mile (1 km) and Tower Bridge is within 2 miles (3 km).
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Monument by Excel Apartments
4-star apartment near Tower of London
9 guestrooms or units
No smoking on site
Monument by Excel Apartments offers 9 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch LCD televisions come with satellite channels. Housekeeping is provided weekly.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Security system
Fire extinguisher
General
9 units
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of GBP 350 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a security system in each accommodation.
Property is also known as
StayInn Monument Street
Monument by Excel Apartments London
Monument by Excel Apartments Apartment
Monument by Excel Apartments Apartment London
Monument by Excel Apartments Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 54 reviews
10 - Excellent
21
Rating 8 - Good. 6 out of 54 reviews
8 - Good
6
Rating 6 - Okay. 8 out of 54 reviews
6 - Okay
8
Rating 4 - Poor. 8 out of 54 reviews
4 - Poor
8
Rating 2 - Terrible. 11 out of 54 reviews
2 - Terrible
11
8.4/10
Cleanliness
5.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Gorvinder
Feb 20, 2025
Liked: Cleanliness, room comfort
Gorvinder
Stayed 1 night in Feb 2025
2/10 Terrible
Simon
Business traveller
Feb 10, 2025
I stay in a lot of hotels but rarely (if ever) leave a review. However I feel compelled to do so for this booking as I ended up staying somewhere else (at additional expense).
The check-in process for this property requires you send a copy of your passport via a website I've never heard of before. I refused to do this and requested that my reservation be cancelled and to receive a refund which was refused/ignored.
Apparently, it is the 'policy' of the property despite the fact that I am a UK citizen and never been asked to upload a a copy of any ID documents before at any other property. The email containing the details of the check-in process was sent to me less than 24 hours before I could cancel and get a refund.
If you wouldn't be happy sending a copy of your ID to a website you've never heard of before for check-in purposes - then this property probably isn't for you either.
Simon
Stayed 1 night in Feb 2025
10/10 Excellent
Verified traveller
Jan 31, 2025
Liked: Cleanliness
Excellent location for old city exploration
Lovely little apartment with all the amenities one could want.
A little noisy but possibly just because I’m used to somewhere so quiet.
Would have helped to have floor or room numbers on the doors off the stairway to make finding the room more obvious.
No lobby. Just an apartment complex that you is hard to find and you need a code to access. Not easily accessible to contact someone for help. There was construction right in front of the room that we weren’t aware would be happening and weren’t notified prior to the loud noises and bangs. The elevator was out of order we had to drag our luggage up
Water wouldn't drain in the ensuite sink, we had to remove a large wad of hair (not ours) to get the water to drain. The air conditioner leaked water which pooled around the toilet.
No WIFI. Would not recommend if you are arriving earlier then check-in or need to store luggage later then check-out as there is no facilities to do so (unless you pay)
Nice size property, located near to the Underground.
John
Stayed 1 night in Sep 2024
10/10 Excellent
Subi
Aug 10, 2024
Liked: Cleanliness, room comfort
Great spacious apartment in convenient spot
Stayed for 5nights. Very convenient location. No wifi so working holiday won’t work in this place. This is already conveyed in the booking but easily overlooked.
Great location well equipped studio bit lack of WiFi means not a viable work option if you are planning to work and do kit have mobile data to link to
Also a concern were the tramps that congregate on the steps by the entrance
Graham
Stayed 2 nights in May 2024
10/10 Excellent
Gary
Business traveller
May 7, 2024
Liked: Cleanliness, room comfort
Great find
Place was easy to find, clean and very convenient
Gary
Stayed 1 night in Apr 2024
6/10 Okay
Suzanne
Business traveller
Apr 18, 2024
Liked: Cleanliness, room comfort
Good location, needs some TLC
Great location for my office, but flat a little tired.