See all properties

The Chapter Hotels - J Hyde Park

2.0 star property
Hotel near Kensington High Street in London

Choose dates to view prices

Photo gallery for The Chapter Hotels - J Hyde Park

Iron/ironing board, free WiFi, bed sheets
Interior
View from property
Interior
Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
26 Prince's Square, London, England, W2 4NJ
  • Place, Queensway
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Portobello Road Market
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Premium Twin Room, Ensuite (Deluxe)

Premium Twin Room, Ensuite (Deluxe)

Premium Twin Room, Ensuite (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, Ensuite (Deluxe)

Iron/ironing board, free WiFi, bed sheets

Premium Double Room, Ensuite (Deluxe)

7.8 out of 10
Good
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (Deluxe)

Premium Quadruple Room, Ensuite (Deluxe)

Premium Quadruple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Ensuite (Deluxe)

Iron/ironing board, free WiFi, bed sheets

Premium Triple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

You may also like

Ad
Front of property

Belvilla Ilford Hill Hotel London

Loxford
  • Free WiFi
  • Housekeeping
3.5 out of 5, Good, 130 reviews
Belvilla Ilford Hill Hotel London

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Kensington Palace. Kensington High Street and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Queensway - 3 min walk - 0.3 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 6 min walk - 0.5 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Bayswater Underground Station - 4 min walk
  • London (QQP-Paddington Train Station) - 17 min walk
  • London City Airport (LCY) - 68 min drive

Restaurants

  • ‪Prince Alfred - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪Hafez - ‬3 min walk
  • ‪The Phoenix Pub - ‬2 min walk
  • ‪Four Seasons - ‬4 min walk

About this property

The Chapter Hotels - J Hyde Park

Hotel near Kensington High Street in London
WiFi is free in public spaces.

This London hotel is smoke free.

  • 19 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
The Chapter Hotels - J Hyde Park offers 19 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Family Room, Multiple Beds
Royal Park Hotel
  • Free WiFi
  • 24/7 front desk
  • Soundproof rooms
3.8 out of 5, Good, 421 reviews
Royal Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property is also known as

The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London

The Chapter Hotels - J Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 86 reviews
Rating 8 - Good. 20 out of 86 reviews
Rating 6 - Okay. 17 out of 86 reviews
Rating 4 - Poor. 8 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stacey

Travelled with group
Liked: Cleanliness, staff & service
The front desk staff was lovely but rarely at the front desk because they also seem to do all the cleaning. We were on the 5th floor and getting up all the stairs was quite difficult as the stairs are narrow. Room was fine (beds were really comfy) but it’s smaller than a dorm. Bathroom was large and modern. It’s very quaint and the area is great.
Stayed 2 nights in Sep 2025

4/10 Poor

Suvienska

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok, we needed to wait for someone to help us, the guy who checked us in was nice, came quickly once he answered the Ring doorbell. Fire alarm went off in the middle of the night, when someone came to ‘check’ he said it was due to rain.. Noisy rooms, you can hear everything, doors opening and closing, all in all, the ‘less’ good reviews are true!
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was recently refurbished and looked good.Nice Area,beautiful houses,and a stroll to hyde park.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to underground stations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chrissy

Stayed 2 nights in Sep 2025

8/10 Good

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the hotel.

Initially nobody was answering the doorbell. We did arrive slightly earlier than scheduled but it would have been nice to have somebody or something to inform us what we could do. We were then welcomed by a young man who wasn’t really suitable for front of house as the interaction was very minimal. We received a card for our door and a few instructions and off we went to our room. The room itself was clean and tidy but so small. Sold as a double deluxe en-suite is a huge exaggeration. It was absolutely tiny, ok so it’s London, but our stay in NYC offered a larger room with a warning about size. The en-suite bathroom was clean and the shower high enough for someone 6’3”, but the water temperature was not hot at all. The TV didn’t work as it had no signal so we had to entertain ourselves with phones etc. Facilities in the room were of a decent standard, although for such a small room, I’m not sure why it requires such a big phone on the side. Ironing board, iron and hair dryer all came in handy but all in all, the hotel for the price was disappointing. The view from 510 wasn’t good sadly, just roofs and back gardens.
Stayed 2 nights in Sep 2025

8/10 Good

Camille

Stayed 3 nights in Aug 2025

10/10 Excellent

Red

Stayed 1 night in Aug 2025

8/10 Good

Wasin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only problem we found was the air con as we couldn’t find how to turn it off.So hence by morning it was absolutely freezing.But we weren’t there the next night as we only stayed one night but having spoken to the receptionist chap the morning we left he explained how to turn it off so if I was to stay there again which I might do next year it wouldn’t be a problem as overall I enjoyed the stay.
Stayed 1 night in Aug 2025

8/10 Good

Folana, Linden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice for the price
Stayed 2 nights in Aug 2025

6/10 Okay

Vernon

Disliked: Staff & service, property conditions & facilities
The room was very small and in the basement. Couldn't get the TV to work. Had to wait for someone to come to check us in. Most of the staff spoke very limited English.
Stayed 1 night in Aug 2025

6/10 Okay

Marralee

Travelled with partner
Disliked: Staff & service, amenities
When we checked in only one of the two keys worked. This was not good as we needed them to reenter the property. We asked to get them rekeyed, but didn't didn't work. We stayed for 8 days and never saw a cleaning person..we ran out of clean towels and toilet paper (we had to buy our own). My husband ran down when he happened to see someone in the reception room and asked for towels.. they didn't have any clean bath towels and only gave him hand towels. Only one of the three windows to the room locked. There was long black hair throughout the room on the floors. The sink didn't drain right and there was no where to hang the towels. The door to the hall sticks badly (a real hazard if there were to be a fire) I wouldn't recommend staying here.
Stayed 8 nights in Aug 2025

10/10 Excellent

Josielyn

Travelled with group
Liked: Amenities
It was very good place new renovation, WiFi excellent!.. easy to navigate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 2 nights in Jul 2025

10/10 Excellent

Gemma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After seeing some of the reviews i wasnt expecting much especially as there were 3 adults and a child in one room. The room wasnt big but there was enough space for us to move around and as we were only in it at night to sleep it wasnt a problem. The room and bathroom were clean and had air condition, a telly, coffee machine, kettle and bottles of water and the beds were comfy enough. The staff were nice and helpful and for the price and being so close to hyde park, transportation, food places and shops it was perfect for us
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel good location and staff where very friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, amenities
Spent a few nights at the J Hyde Park- double and twin rooms. Overall 4/5. PROS-well appointed rooms, air conditioned, smart tv, comfortable beds, clean bathrooms and great location to both Bayswater and Queensway tube stations, many shops and restaurants and easy walk to Hyde Park and Kensington Gardens. CONS- 24/7 front desk is NOT accurate. It took up to 40 mins at a time for anyone to attend the desk and often only after pressing the ring doorbell consistently. The morning desk staff was also difficult to communicate with due to language barriers. There is no common space to sit and the absence of a lift makes it difficult to take large suitcases up the staircase (61 steps in our case) and would not be possible for those with mobility issues. I would stay here again because the pros outweighed the cons.
Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stairs were a challenge. Rest was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great location
Stayed 2 nights in Jul 2025

4/10 Poor

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Travelled with partner
The remote in the bedroom didn’t work for the telly but the hotel room was nice.
Stayed 4 nights in Jul 2025

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk is not 24hours. Theres only 1 front desk agent working at a time. So if they step away from desk when you are checking in, you have to wait until they come back (which means waiting outside. There are no elevators so you have to walk up a lot of stairs to go up to your rooms. Staff doesnt even offer to help carry your luggage. The doors to thebrooms have considerable space beneath them, so when going to sleep, a lot of light from the hallways leaks into your room. If you are a solo traveler who needs a cheap room, its decent, but I wont be staying here again.
Stayed 4 nights in Jul 2025