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Sunborn London

Property class: 4
4-star hotel near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for Sunborn London

Front of property - evening/night
Reception hall
Property entrance
Restaurant
Coffee service

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Royal Victoria Dock, London, England, E16 1XL
  • Place, ExCeL Exhibition Centre
    ‪1 min walk‬
  • Place, Royal Victoria Bridge
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪95 min drive‬

Room options

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

9.6 out of 10
Exceptional
(83 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

9.6 out of 10
Exceptional
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

9.6 out of 10
Exceptional
(16 reviews)
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(36 reviews)
  • River view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • River view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • Park view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

London

Docklands stay.With a stay at this Docklands hotel, you'll be within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Tower Bridge and Tower of London are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 1 min walk - 0.2 km
  • Royal Victoria Bridge - 3 min walk - 0.3 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.5 km
  • ISKCON Bhaktivedanta Manor - 14 min walk - 1.2 km
  • The Arena - 5 min drive - 2.0 km

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Sandwich & Co. - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬3 min walk

About this property

Sunborn London

4-star hotel near ExCeL Exhibition Centre
Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Sunborn London also features a terrace, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

  • 136 guestrooms or units
  • 5 levels
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 835 out of 1187 reviews
Rating 8 - Good. 240 out of 1187 reviews
Rating 6 - Okay. 71 out of 1187 reviews
Rating 4 - Poor. 26 out of 1187 reviews
Rating 2 - Terrible. 15 out of 1187 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
A great stay at the Sunborn. Room was great and comfortable and very very clean. The coffee maker in room was very good too. Staff in the hotel were friendly and helpful. Breakfast was really good too and Vegetarian sausages available on request too. I wouldn't bother with the bar as the lager was weak / not the best of taste (unbranded) and the wine ( pinot grigio ) was quite sharp.
Stayed 2 nights in Jan 2026

8/10 Good

Gerard

Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Great stay lovely clean room spotless bathroom. All the staff very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Yousuf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a lovely hotel, right next to custom house station. Dock views aren't the most pleasant but river view is very nice. Great rooms with warm interiors, lovely staff and great breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Katarzyna

Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The man on reception was so lovely. Really welcoming and friendly and made a point of wishing my son a happy birthday. Lovely atmosphere and an overall great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Gary, Paignton

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times now. All I can say is that it is beyond exceptional. The elegance and beauty of it all is a 10++ Staff are more than happy to help us. Will be back again soon
Stayed 2 nights in Jan 2026

10/10 Excellent

claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 5022, which offered a great view from the balcony. The room was spacious, clean and well furnished and the bed and bedding very comfortable. The staff were professional, courteous and friendly. Great treat!
Stayed 1 night in Jan 2026

8/10 Good

Kiarra

There was a really nice lady, who let us check out a bit later as we woke up very late. We really appreciated that, & another staff who gave us a heater. The heating in the room wasn’t functioning properly, it was blowing cold air instead of
Stayed 1 night in Jan 2026

6/10 Okay

Sakara

Stayed 1 night in Jan 2026

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really large and clean. Lovely bed and bathroom was really nice too. There was only 1 lift working on the Saturday and we were stuck outside in the cold for about 10 minutes as the lift just never came to the dockside level. It was fixed late on the Sunday but this was an issue as we were with elderly parents who struggled with the stairs. Other than this it was a great stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything. Room was fantastic. Dinner and breakfast were wonderful. Had an amazing time. Very different from a normal hotel and in a lovely situation only 20 minutes from oxford Street on the tube. Very quiet area
Stayed 2 nights in Jan 2026

8/10 Good

Deeann

Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff members were exceptionally helpful, friendly, approachable, and polite, and the entire establishment was impeccably clean. I thoroughly enjoyed my stay here. The breakfast was pleasant, though I have experienced superior options at more affordably priced hotels. I would highly recommend this hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

MUATH

Stayed 3 nights in Dec 2025

8/10 Good

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and Christmas Day package was well worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was amazing. We had an uncomfortable sleepless first night stay with a very squeaky sofa bed that rolled into the middle but the staff where swift the resolve the issue and kindly ungraded us for our second night. The kids absolutely loved the experience of staying on a yacht. We had a wonderful view of the water and city from our balcony. We were worried that it would been too far outside of central london but with the Elizabeth line it couldn’t have been quicker and more convenient. As a result we felt like we had a city break in a calm tranquil setting. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location, food and BIG BEDS
Stayed 1 night in Dec 2025

2/10 Terrible

Charles Ken

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Fantastic location. Beautiful room. Wouls stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Len

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was.clesn but toilet smelt on both dsys we were there i did report to reception
Stayed 2 nights in Dec 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room,clean, plenty of storage, friendly staff
Stayed 2 nights in Dec 2025