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"The room asigned originally was an indoor room, had to wait til next day to move to a regular room " More

By a verified traveller on Thu 23 Mar 2023

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Hotel Description

Hotel near Gran Via in Madrid

City center stay

A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

Round-the-clock service

An area shuttle is available at this hotel, along with free WiFi in public areas and dry cleaning. Luggage storage, laundry facilities, and concierge services are also on offer.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $221* Per night/room 30 Apr. - 1 May

Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior Room (Gran Vía view)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room (3AD)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room with Views

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Madrid Gran Via 25 Affiliated by Meliá ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Madrid Gran Via 25 Affiliated by Meliá

Everyone (3) Family (1)
5 out of 5
Excellent hotel

Posted by , from ARECIBO on 14 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by María Fdez. de Valderrama Voice of Customer Coord

Cher Monsieur Armando,Merci pour cet avis positif sur votre séjour.Nous sommes ravis que la propreté de nos chambres ait répondu à vos attentes, et que vous ayez trouvé l'état de notre établissement à la hauteur. Votre satisfaction quant à la qualité de notre service nous encourage à maintenir nos hauts standards d'excellence.Nous serions ravis de vous accueillir à nouveau. Cordialement,María Fdez. de ValderramaVoice of Customer Coordinator

4 out of 5
It was ok.

Posted by on 14 Jul. 2023

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Comment from Hotel Management

15 Jul. 2023 by Maria Fdez. Valderrama, Voice of Customer Coordina

Dear Ms De La,Many thanks for this high rating.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to welcoming you back. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

3 out of 5
The room asigned originally was an indoor room, had to wait til next day to move to a regular room

Posted by on 23 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Maria Fdez. Valderrama, Voice of Customer Coordina

Dear Ms Sylvia,Thank you for taking the time to leave a review.We aim to provide a relaxing atmosphere for our guests and apologize for any inconvenience. Nevertheless, we are pleased that you notified our team so that we could take the appropriate action.We hope to welcome you back. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

3 out of 5
Rooms are adequate, but worn. Not fresh or new feeling. Beds are extra firm. The breakfast was outstanding! Sol is an extremely busy area that stays busy and loud until very late at night, no reflection of the hotel.

Posted by on 29 Jan. 2022

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Comment from Hotel Management

15 Feb. 2022 by Guest Experience Manager

On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay. It is great to hear that you had an enjoyable stay in Madrid and our staff. We are constantly working on providing our very best services for our guests, so we do take note of your kind suggestions. We truly hope that you come back and give us another opportunity to reach your expectations

About the Hotel Madrid Gran Via 25 Affiliated by Meliá

Location Gran Via 25, Madrid, Madrid 28013

Property Features

Hotel Madrid Gran Via 25 Affiliated by Meliá offers its guests tour/ticket assistance, a vending machine, and concierge services. Event space at this hotel measures 1206 square feet (112 square meters) and includes conference space. WiFi is free in public spaces. Hotel Madrid Gran Via 25 Affiliated by Meliá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This Madrid hotel is smoke free.

  • 175 guestrooms or units
  • 9 levels
  • 1206 sq ft of conference space
  • 112 sq m of conference space
  • Built in 1925
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (1.4 km / 0.8 mi)
  • Metro station: Gran Via Station (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle

Room Amenities

Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.