"The room asigned originally was an indoor room, had to wait til next day to move to a regular room " More
City center stay
A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).
Round-the-clock service
An area shuttle is available at this hotel, along with free WiFi in public areas and dry cleaning. Luggage storage, laundry facilities, and concierge services are also on offer.
15 Jan. 2024 by María Fdez. de Valderrama Voice of Customer Coord
Cher Monsieur Armando,Merci pour cet avis positif sur votre séjour.Nous sommes ravis que la propreté de nos chambres ait répondu à vos attentes, et que vous ayez trouvé l'état de notre établissement à la hauteur. Votre satisfaction quant à la qualité de notre service nous encourage à maintenir nos hauts standards d'excellence.Nous serions ravis de vous accueillir à nouveau. Cordialement,María Fdez. de ValderramaVoice of Customer Coordinator
15 Jul. 2023 by Maria Fdez. Valderrama, Voice of Customer Coordina
Dear Ms De La,Many thanks for this high rating.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to welcoming you back. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator
24 Mar. 2023 by Maria Fdez. Valderrama, Voice of Customer Coordina
Dear Ms Sylvia,Thank you for taking the time to leave a review.We aim to provide a relaxing atmosphere for our guests and apologize for any inconvenience. Nevertheless, we are pleased that you notified our team so that we could take the appropriate action.We hope to welcome you back. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator
15 Feb. 2022 by Guest Experience Manager
On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay. It is great to hear that you had an enjoyable stay in Madrid and our staff. We are constantly working on providing our very best services for our guests, so we do take note of your kind suggestions. We truly hope that you come back and give us another opportunity to reach your expectations
Hotel Madrid Gran Via 25 Affiliated by Meliá offers its guests tour/ticket assistance, a vending machine, and concierge services. Event space at this hotel measures 1206 square feet (112 square meters) and includes conference space. WiFi is free in public spaces. Hotel Madrid Gran Via 25 Affiliated by Meliá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). This Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.