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I’M Hotel

5.0 star property
5-star luxury hotel near Greenbelt Shopping Mall

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Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Front of property
Front of property - evening/night
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Power Plant Mall
    ‪9 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪18 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

8.4 out of 10
Very good
(38 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige

Prestige

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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4.4 out of 5, Excellent, 1,000 reviews
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About the area

Makati

Heart of Makati.Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Greenbelt Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Century City - 2 min walk - 0.2 km
  • Makati City Hall - 8 min walk - 0.7 km
  • Power Plant Mall - 9 min walk - 0.8 km
  • Ayala Center - 16 min walk - 1.4 km
  • Greenbelt Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Antidote - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk

About this property

I’M Hotel

5-star luxury hotel near Greenbelt Shopping Mall
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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  • Pool
  • Hot tub
  • Spa
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4.6 out of 5, Wonderful, 1,776 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2252.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Irvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king studio room was well equipped with high ceilings, abundant space, and spectacular views. I enjoyed the breakfast bar with plenty of asian, western and healthy options. Explored the rooftop bar for even more nighttime views. Pool was on a noisy level but I liked the clear bottom feature, it was a standout. The front desk was very attentive and I even enjoyed a complimentary 2pm check-out. Would recommend if you're consider I'm Hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Irvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, comfy bed and linens too. View of the skyscrapers in the business district was beautiful at night from our studio room. We loved the rooftop bar with fun drinks and bar food as well. Overall would come back again!
Stayed 1 night in Jan 2026

4/10 Poor

Francisco

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They did not offer a good selection , limited items like. Also, there it was a large piece of plastic in the veggie salad. (8 or 9 inches long by 2 inch wide. It was all curled up, my wife tought it was a condom but I checked it) Reported to waitress and that was the end)
Stayed 2 nights in Dec 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was clean and nice, had 2 rooms next to each other, had a smell to the rooms, pillows had a strong odor( they need to be washed not just pillow case changes because the odor comes through still). Drains need to be cleaned out. They offer a free 30 min massage coupon and a free dessert when you check in.To redeem the free desert you have to leave a 5 star review. Staff and housekeeping was very friendly and attentive.
Stayed 5 nights in Dec 2025

10/10 Excellent

LUIS MANUEL

Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Great location, nightlife near, stores and restaurants near. Amazing pool with great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Avelardo

Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 2 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

8/10 Good

Dale

Stayed 2 nights in Dec 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Great location in the heart of Makati, near the Powerplant Mall and the Ayala Greenbelt malls, a street food bazaar, and a lot of fun bars. The rooms were nice - we stayed in an upgraded king room and it was very spacious. Staff were all very friendly. A great experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

Michail

Stayed 7 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Stayed 2 nights in Dec 2025

6/10 Okay

Kob

Stayed 7 nights in Nov 2025

10/10 Excellent

Jan Erik

Stayed 1 night in Dec 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Elsa

They are not considerable and they didn’t return my cash deposit
Stayed 1 night in Dec 2025

10/10 Excellent

Loc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spotless. Staff were very courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Stayed 1 night in Dec 2025

8/10 Good

Corinthia

Liked: Cleanliness, staff & service
I would have given this hotel 5 stars, however I strongly disagree with the policy requiring staff to personally cover the cost when an invoice isn’t provided. And the fact that you tape this sign at each front desk monitor for guests to see is a terrible reflection on management and not the employees: "ASK FOR INVOICE If we don't hand you an invoice, your order/service is free. Our staff will be accountable for covering the cost." Holding employees financially responsible for missing invoices is unfair and unacceptable. Policies should support staff—not threaten their wages. This creates fear, not accountability.
The staff was exceptional, so they don't deserve to live under this threat.
My room was about $125/night. I can only imagine if an employee has to pay for this, given this is probably an entire month's salary for them.
Stayed 1 night in Nov 2025

6/10 Okay

Robert, KOROR

Disliked: Property conditions & facilities
The whole place is run down bad bed bad pillow house keeping is bad not drinking water in the room un believable it is not worth the money city harder have better rate
Stayed 3 nights in Nov 2025

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay I would strongly recommend to all my friends and family and I plan on staying there again when I return
Stayed 3 nights in Sep 2025

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Stayed 9 nights in Oct 2025

10/10 Excellent

Danie Rose

Stayed 2 nights in Nov 2025