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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
Family-friendly 4.5-star aparthotel near Bourke Street Mall

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Photo gallery for Citadines on Bourke Melbourne

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Executive One Bedroom Apartment

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

  • Sleeps 4

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

  • Sleeps 3

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3

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About the area

Melbourne

Heart of Melbourne.A stay at this Melbourne Central Business District aparthotel places you steps from Her Majesty's Theatre and within a 5-minute walk of Parliament House of Victoria. Bourke Street Mall and Hosier Lane are also within half a mile (1 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • Collins Street - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Fed Square - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Heng - ‬1 min walk
  • ‪Nana Thai - ‬1 min walk
  • ‪McDonald's Bourke St. - ‬2 min walk
  • ‪Hofbräuhaus - ‬1 min walk
  • ‪Welcome Stranger - ‬1 min walk

About this property

Citadines on Bourke Melbourne

Family-friendly 4.5-star aparthotel near Bourke Street Mall
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 25 levels
  • Meeting rooms
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Reviews

Citadines on Bourke Melbourne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2986 out of 5043 reviews
Rating 8 - Good. 1573 out of 5043 reviews
Rating 6 - Okay. 337 out of 5043 reviews
Rating 4 - Poor. 99 out of 5043 reviews
Rating 2 - Terrible. 48 out of 5043 reviews

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, room comfort

Great stay

Everything was great, didn’t get free bottle of wine and I didn’t ask. Lots of restaurants nearby.
Stayed 6 nights in Jul 2025

8/10 Good

Ailsa

Liked: Cleanliness, room comfort
Booked here for the indoor pool but it was on restricted hours due to renovations, which meant I did not use the pool. Unable to reach the hotel by phone. It was on a loop to the answer phone. Consequently, without instructions, it took a bit of finding, on foot, in the rain. However, once at the hotel I found the staff friendly and helpful. The bed and room were comfortable with good facilities.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for inner city at s reasonable price
Stayed 1 night in Aug 2025

10/10 Excellent

JOCENIA VILLAMOR, Cebu City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am glad to have chosen Citadines on Bourke Melbourne. I've had previous experience staying with Citadines in Cebu and I took the chance of booking with them in Melbourne. The location was awesome! A tram station stop right outside you! It made going around so easy. We were in the CBD area but it never felt loud or crowded. So many shopping and dining options around the area. Staff were nice and friendly. Rooms were huge, clean and complete with extra amenities. Thank you Citadines for the 2 weeks experience!
Stayed 14 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean location perfectly suited to a short stay. Stayed previously with family.
Stayed 1 night in Jul 2025

10/10 Excellent

anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy and comfortable accomadation, particularly for the theatre district. Close to the trams and great dining spots. Staff were very helpful. Happy to stay again
Stayed 1 night in Jul 2025

8/10 Good

REYHAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the hotel during a business trip and brought my family along. We booked two rooms and requested that they be on the same floor and close to each other. I was told this couldn’t be guaranteed, but they would try their best. I even upgraded one of the rooms to improve the chances, but unfortunately, the rooms ended up on different floors. This made things very difficult, and I had to sleep on the couch to stay with my children. One of the main reasons I chose this hotel was for the swimming pool, so my boys could enjoy it while I was in meetings. However, the pool was only open from 5:00 PM to 9:00 PM, which overlaps with dinner and our usual time out, so we weren’t able to use it at all. This limited availability should be clearly mentioned on the website. The rooms themselves were fine, and the location is very good. However, the staff could have been more attentive and helpful, especially when it came to accommodating families and handling room arrangements. A more solution-oriented approach would have made a big difference in our overall experience.
Stayed 4 nights in Jul 2025

8/10 Good

Binaca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. 1 min walk to tram station, plenty of restaurants within walking distance. Loved using the sauna room.
Stayed 2 nights in Jul 2025

8/10 Good

Qing Xi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
So central and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Jul 2025

6/10 Okay

Tsz-Ting

Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, room comfort

Always Convenient to everything

See previous reviews. This is my favourite place to stay in Melbourne
Stayed 5 nights in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, room comfort
Very convenient, nice location. A lot of good restaurants and groceries around the hotel
Stayed 5 nights in Apr 2025

8/10 Good

Anthony Marston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, room comfort

Aaron

Meeting our son who was visiting Melbourne
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Travelled with family, Travelled with group

Great location - average service / rooms

The location is great but the rooms are a bit tired. I wonder if as a person that has booked through hotels.com, we are issued the rooms that are bit less enticing. Comfortable enough but they don't look quite as enticing as the photos suggest. They also got our booking wrong. We had six rooms booked - one of which was a twin and the rest were kings. Unfortunately, they got it the other way around and made five of them twins. They did then change them all but it was inconvenient and time-consuming when we arrived which was quite late. And they seemed to think that we had gotten it wrong and asked for the wrong thing - which we didn't. All of us had followed their pre-check-in instructions, which they sent us via email. Not sure what the point of the pre-check in was for - it made no difference when we arrived. These all had the type of room we were booked in for. We also had to wait at the door for a while before anyone let us in. Arriving after hours and nobody responded for quite some time - we were beginning to wonder if we were going to get in at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
Best stay in Melbourne for convenience, comfort at this price point, we have been coming for years. Walk to restaurants, the theatre and what have you.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Stayed 3 nights in Jun 2025

8/10 Good

Muhammad Azwan

Travelled with family
Liked: Cleanliness, amenities
The Hotel is located at a convenient place. When we initially checked in the heater was not working well, we have to request for a room change and thankfully they gave a new room to us.
Stayed 6 nights in Jun 2025

8/10 Good

Detlef

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a wonderful location and the staff are friendly and excellent. The room is not grandiose, but the facilities are more than adequate and it was spacious and clean.
Stayed 3 nights in Jun 2025