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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
Family-friendly 4.5-star aparthotel near Bourke Street Mall

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Photo gallery for Citadines on Bourke Melbourne

City view from property
Reception
Executive One Bedroom Apartment
Deluxe Two Bedroom Apartments
Indoor pool, open 5:00 AM to 10:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

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About the area

Melbourne

Heart of Melbourne.A stay at this Melbourne Central Business District aparthotel places you steps from Her Majesty's Theatre and within a 5-minute walk of Parliament House of Victoria. Bourke Street Mall and Hosier Lane are also within half a mile (1 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Fed Square - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Hakata Gensuke - ‬4 min walk
  • ‪Heng - ‬1 min walk
  • ‪Nana Thai - ‬1 min walk
  • ‪McDonald's Bourke St. - ‬2 min walk
  • ‪Straight Outta Saigon - ‬1 min walk

About this property

Citadines on Bourke Melbourne

Family-friendly 4.5-star aparthotel near Bourke Street Mall
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 25 levels
  • Meeting rooms
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3023 out of 5116 reviews
Rating 8 - Good. 1596 out of 5116 reviews
Rating 6 - Okay. 345 out of 5116 reviews
Rating 4 - Poor. 103 out of 5116 reviews
Rating 2 - Terrible. 49 out of 5116 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean room and gym/pool areas. Close to all CBD amenities
Stayed 5 nights in Sep 2025

10/10 Excellent

Shana, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, ease of access from main road, size of room. I booked a studio and it had a seating area and kitchenette. Very pleased.
Stayed 6 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness
Good location. Noise from pipes
Stayed 2 nights in Sep 2025

10/10 Excellent

Meghan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, room comfort
As usual despite being advertised this accomodation do not provide the bottle of wine on arrival
Stayed 5 nights in Sep 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nikki

Travelled with family
Liked: Amenities
Pros: Room size was good. Would suit families. Kitchenette was well equipped. Location was great. Was able to walk everywhere. Plenty of places to eat close by. Cons: Check-in staff member wasn’t very friendly. Room needs a really good clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sailoung

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful customer service. Located close to great dining options, especially Thai restaurants. Excellent room and amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good central location. 24 hour front desk with friendly helpful staff. Public transport right outside the front door. Room was clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located and always a reliable stay. Easy parking and walkable to the MCG with local pubs to celebrate or drown out sorrows. This is our go to for Melbourne city stays.
Stayed 1 night in Sep 2025

10/10 Excellent

Girlie De Guma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly. Location is in the centre of CBD. Tram is just outside the door. Although hotel overall is great, couches at reception are showing signs of wear and carpets are the same condition.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sudhan, Napier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a really nice stay. The place is clean and comfortable, with plenty of great restaurants just a short walk away. Very close to the city centre, which makes it perfect for exploring.
Stayed 5 nights in Sep 2025

8/10 Good

Rya

Liked: Cleanliness
Great location, friendly and helpful staff, slightly older looking property but clean
Stayed 3 nights in Sep 2025

8/10 Good

Scott, Gladstone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got a single king room, with a mini kitchenette. Very clean, comfortable & practical. Great rooms. We paid for breakfast, prior as part of our travel & accommodation package. Breakfast is in a Thai restaurant, which is part of the hotel. Breakfast is fine, but no range on the menu to cater for guests who like to have a big breakfast. Couldn't get up & help yourself to extra breakfast, tea, coffee, toast or orange juice etc. Just not set up like a regular hotel buffet breakfast smorgasbord.
Stayed 4 nights in Sep 2025

8/10 Good

Renato

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fine for a short stay in the CBD
Stayed 4 nights in Sep 2025

10/10 Excellent

dae

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorella

Liked: Cleanliness, room comfort

Short but very pleasant stay.

We had a very short but pleasant stay.Excellent hotel have stayed here previously. Staff always friendly happy and helpful checking in and out was quick. The room had a kitchenette. Everything you need and want comfy bed and pillows Two TVs Excellent location close to Bourkes Mall. shops, cafes theatres and the tram line. Everything is very walkable. Very quiet area. Excellent Thai restaurant next door.We are always happy to stay here when we are in Melbourne.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryoko

Travelled with family
Liked: Cleanliness, room comfort

Nice hotel

I always choose this hotel. Staffs are nice and kind. My favorite hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good value, lovely staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Sabrina

Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a last minute booking, when previous trav3l plans fell through. The staff were very accommodating and helpful. We had a small issue with the air-conditioning, but it was quickly and easily solved. Room was a decent size. Lots of eating options around, and tramsnwere literally outside the door. Highly recommended!
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Central , yet quiet. Friendly and helpful staff.
Stayed 4 nights in Sep 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location right on the team line. Woolies close by. Good wifi. Comfy bed. Good water pressure but strange shower layout made it impossible to turn on the shower without getting yourself and the floor wet. Nice linen and towels. Room could use some love. Spacious room with small kitchenette great for Brekky and lunch and easy dinner. But Carpet and sofa a bit shabby. Grout around sink and shower needs more work. Cleaning service was not provided by 3:00 on Day 3 and so I just got rubbish emptied and towels replaced and only because I chased down the cleaner. Front desk were great on check in but the morning of check out looked and acted like he’d rather be anywhere else.
Stayed 4 nights in Sep 2025