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CitiClub Hotel Melbourne

3.5 star property
3.5-star hotel near Bourke Street Mall

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Reception
Property entrance
Terrace/patio
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
113 Queen Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Superior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Superior Suite

  • Sleeps 4

View all photos for Executive Suite

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 4

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.2 out of 10
Very good
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Queen Room

  • Sleeps 4

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

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About the area

Melbourne

City center stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Also, Queen Victoria Market is within half a mile (1 km) and Melbourne Convention and Exhibition Centre is within 2 miles (3 km).

What's nearby

  • Flinders Lane - 2 min walk - 0.2 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • Princess Theatre - 17 min walk - 1.5 km

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪RACV Club - ‬2 min walk
  • ‪The Mitre Tavern - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Roti Bar - ‬1 min walk
  • ‪Reine & La Rue - ‬2 min walk

About this property

CitiClub Hotel Melbourne

3.5-star hotel near Bourke Street Mall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 71 guestrooms or units
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Nightclub
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 40 per day)
  • Limited onsite self parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 1008 reviews
Rating 8 - Good. 373 out of 1008 reviews
Rating 6 - Okay. 160 out of 1008 reviews
Rating 4 - Poor. 71 out of 1008 reviews
Rating 2 - Terrible. 74 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, exactly what was advertised.
Stayed 2 nights in Nov 2025

4/10 Poor

Nathan

Disliked: Property conditions & facilities
Very noisy, couldn't sleep in the room. Would not recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Stephen, Echuca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
The room was spotless and very well presented. The staff were really lovely too and very helpful. We very much appreciated the late checkout. One thing though, there was a terrible smell in Reception when we arrived, not sure what that was but apart from that it was a wonderful stay.
Stayed 1 night in Nov 2025

4/10 Poor

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff were good. The only problem was that I wasn't aware that there was a very loud night club below that operates from 11pm to 5am on Friday & Saturday nights.
Stayed 3 nights in Nov 2025

2/10 Terrible

Simon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They claim to be a 4-star hotel. They are not. Their website boasts “a relaxing boutique hotel” — adorable, if you find sleepless nights relaxing. The “tea and coffeemakers” are a plastic kettle and instant coffee. “Room service available” means a vending machine in the foyer. Breakfast? None. Just a friendly suggestion to “try a local café.” The “on-site restaurant” is a nightclub with deafening music, sticky floors, and patrons who think balance is optional. The lobby is tiny, gloomy, and guarded by nightclub security who look puzzled that you’re holding luggage, not a cocktail. Yes, the fine print mentions a nightclub — but not that it thumps beneath your bed until 5 a.m. The complimentary earplugs are more of an admission of guilt than a comfort. Return from dinner after 9 p.m.? You’ll be rerouted through the smelly carpark, weaving between drunk revellers and the occasional fight in the alley. After zero sleep, housekeeping twice burst in before 10:30 a.m., despite our confirmed noon checkout. No “Do Not Disturb” sign, naturally. The promised manager call never came. In short: this is not a 4-star hotel. It’s barely a 3-star — a Budget Rave and Sleep Deprivation Centre disguised as a “boutique experience.” Perfect if you enjoy instant coffee, no sleep, and being serenaded by subwoofers until dawn.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Amenities, property conditions & facilities
Air con not effective , extremely noisy with nightclub upstairs which they are not upfront about , very outdated rooms and bathrooms for price
Stayed 1 night in Oct 2025

2/10 Terrible

Vicki

Disliked: Property conditions & facilities, room comfort
Only advised that there was a nightclub next door on check-in. The solution was to provide ear plugs. Constant techno til 5am. The door next to the nightclub is open all night, where anyone can enter. You don’t need a swipe card to access your level, so security is an issue.
Stayed 1 night in Oct 2025

6/10 Okay

Kylie

Travelled with group
Liked: Staff & service
Good location!! Terrible noise from nightclub Turbo next door though. We didn’t sleep AT ALL till 5am until when they closed. Would never stay again!! Ear plugs do not cut it!! Read the red print people that’s all the way at the bottom of the booking !!
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

10/10 Excellent

Annie, Merimbula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thNK YOU
Stayed 2 nights in Oct 2025

10/10 Excellent

Deanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Camryn

Stayed 1 night in Oct 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

8/10 Good

Sophia

Travelled with group
Liked: Staff & service, property conditions & facilities
The room was modern, the staff were helpful and all amenities worked. However the sheets were stained and there was hair in the bathroom. It was also incredibly loud but not surprising due to proximity to surrounding night clubs. Overall it was a lovely stay.
Stayed 1 night in Oct 2025

6/10 Okay

Danny

Travelled with group
Liked: Cleanliness, staff & service
Noisy at night with nightclub
Stayed 2 nights in Oct 2025

4/10 Poor

Varun

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very nice and good service. However i forgot to read the reviews regarding the night club on the ground floor. I got a room in the 7th floor and still could hear the noise from the night club. Also the club closes at 5am so forget about a good nights sleep if you are not extremely tired.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately for us, street roadwork / building trucks at 7am weren't too enjoyable. Them the breaks I suppose
Stayed 1 night in Sep 2025

8/10 Good

Magenta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the price of the room it was great value, however the lack of overhead lighting made the room feel very dark & oppressive (relying on four scattered lamps) and lack of a big enough bottom sheet on the bed (two flat sheets only and the bottom sheet not being able to be tucked in) was a bit disappointing, again however the central location and overall price is fantastic. No in house restaurant or room service available however there is a mini mart underneath.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Very noisy with nightclub

If you don’t mind nightclub music until 4.00am, then this hotel is for you. So loud you could even hear the words to the music and the DJ speaking.
Stayed 2 nights in Sep 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
The nightclub next door was unbearable. I didn’t sleep at all. Do not stay here if you value sleep
Stayed 2 nights in Sep 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Jay

Stayed 1 night in Sep 2025