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CitiClub Hotel Melbourne

3.5 star property
3.5-star hotel near Bourke Street Mall

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Reception
2 bars/lounges
Superior Queen Room
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View in a map
113 Queen Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Marvel Stadium
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.0 out of 10
Very good
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Melbourne

City center stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Also, Queen Victoria Market is within half a mile (1 km) and Melbourne Convention and Exhibition Centre is within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 12 min walk - 1.0 km
  • Queen Victoria Market - 12 min walk - 1.1 km
  • Marvel Stadium - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪The Mitre Tavern - ‬2 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk
  • ‪Turf Bar & Restaurant - ‬1 min walk
  • ‪Terrace Deli - ‬2 min walk

About this property

CitiClub Hotel Melbourne

3.5-star hotel near Bourke Street Mall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 71 guestrooms or units
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Nightclub
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

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Interior entrance

Great Southern Hotel Melbourne

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  • Restaurant
  • Air conditioning
  • Breakfast available
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CA $81 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1007 reviews
Rating 8 - Good. 387 out of 1007 reviews
Rating 6 - Okay. 164 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 71 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the City club early and asked to leave our bags there before check-in and they let us check-in earlier. Thanks to the lovely staff member.
Stayed 1 night in May 2025

6/10 Okay

Christopher, Greensborough

Liked: Cleanliness
Room was good for what l paid but sadly l could hear through the walls with people talking and overhead phone calls so not the best nights sleep. Staff were very matter of fact and not welcoming and just the minimum interaction. Bed was nice and great central location.
Stayed 1 night in May 2025

10/10 Excellent

Man Hin

Good
Stayed 2 nights in Apr 2025

6/10 Okay

Ann-Maree

Travelled with partner
Good location, but was dusty and the exhaust in the shower was clogged and didn't work. Bathrooms are cramped, but room was a good size.
Stayed 3 nights in Apr 2025

6/10 Okay

Stephen

Good for an overnight stay and close transport.
Stayed 1 night in Apr 2025

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service
The staff were so friendly, and the hotel is convenient to shops, restaurants and city sights. The room is comfortable but showing its age and wifi wasn’t great. Unfortunately, a nightclub next door is loud on the weekend - which the hotel can’t control.
Stayed 4 nights in Apr 2025

2/10 Terrible

Richard

Disliked: Staff & service

Too noisy

We booked this hotel as part of a broader group for a friend’s birthday. When we checked in, we were advised that there is a nightclub adjacent and the Reception offered earplugs to drown the noise. There was no mention of this prior to booking. The noise level was so high we may have as well been in the nightclub.
Stayed 1 night in Apr 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were terrific, large , spacious and comfortable. Even got a dental pack with toothbrush and toothpaste, that was lovely.
Stayed 1 night in Apr 2025

2/10 Terrible

Leigh

Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Harvey

Stayed 2 nights in Dec 2024

6/10 Okay

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID loud Bass till 5 am! Stay Sun to Thurs ONLY

CitiClub is in an excellent location. The rooms and bathroom are spacious. The lighting was sparse and dim. We moved one twin bed which was really dusty underneath. the sheets are so small they don't tuck in so become a wrinkled mess. Part of the conditions or stay is this info 'Nightclub is open on Friday & Saturday nights as well as Public Holiday Eve’s. Rooms will be affected by elevated noise levels. No refunds or changes available.' Neither this statement nor the website tells you this thumping bass goes until 5am. AVOID Friday OR Saturday!
Stayed 4 nights in Mar 2025

8/10 Good

Cherrine

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay on Fri or Sat night.

Hotel clean and friendly. The nightclub on Fri night 10pm -5am is just ridiculously loud. I was on 4th floor and the walls shook and the bed also sometimes. No sleep at all. Perfect Sun-Thurs i am sure but don’t stay here fri or sat unless you want to be sleeping in a nightclub. Staff so friendly. They even offer earplugs!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

margaret

Liked: Property conditions & facilities, room comfort

Highly recommend

Excellent location in the heart of Melbourne CBD, close to trams and Bourke St Mall. Easy check-in and received an upgrade upon arrival which was a lovely bonus! Everything most happy with.
Stayed 1 night in Mar 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Hotel was older but well kept and very nice. Located in down town area and a couple blocks from a major shopping area.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mould in bathroom, leaky shower base and poor service from staff.
Stayed 1 night in Mar 2025

8/10 Good

Troy

Stayed 1 night in Mar 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and large room. Friendly stafff in a good location. Bathroom, corridors and lobby could do with some refurbishment,
Stayed 2 nights in Mar 2025

4/10 Poor

Lee

Business traveller
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gavin William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and general facilities were good but it was noisy at night.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for visitors. Within walking distance of nice eateries, shopping, transportation and even a miniature grocery store
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Stayed 1 night in Mar 2025