Timezone: America/New_York Situated within 500 metres of Florida Keys Factory Shops and 6 km of Everglades Alligator Farm, Tru By Hilton Florida City, Fl provides rooms in Florida City. The property is around 12 km from Ernest Coe Visitor Center at Everglades National Park, 15 km from Royal Palm Visitor Center and 49 km from Everglades National Park. The accommodation features a 24-hour front desk and free WiFi throughout the property. All rooms in the hotel are fitted with a TV. All guest rooms will provide guests with a fridge. Guests at Tru By Hilton Florida City, Fl can enjoy a continental or a buffet breakfast. Cutler Ridge Mall is 8 km from the accommodation. The nearest airport is Miami International Airport, 43 km from Tru By Hilton Florida City, Fl.
I needed a late checkout and requested several times: at time of reservation, call before check-in, at check-in, and early in the morning. Each time I asked they told me to ask later (at check-in, in the morning, etc.) Ultimately, the most they would grant was a one hour extension in my stay, which was not sufficient for the commitment I had. I wish the staff would have just told me up front that they were unable to offer a late check-in, as I would have reserved at another property.
On par with every other Tru Iâve stayed at, the quality is good and the staff is super accommodating and helpful. Fairly priced and nice quiet location.
Overall stay was good. We were allowed to check in a little bit early. Had a couple of issues. We rented two rooms. One room, the air conditioner had an odor when it came on. The other room, the iron didn't work and the sink was stopped up. Those things get fixed, good place to stay.
From hair in the bath to someone side swiping my car, management was unresponsive to helping me. I didnât even blame them for the damage to my car. I only asked for help to locate the person through the security cams. Silence. There are plenty of other choices to stay in the area.
My stay was great. The room was very clean. And the staff was friendly and very helpful. They knew the area well and was able to tell me some places that I can go for dinner.