1) Booked a quadruple room (4 beds), paid extra, and only issued us a room with 1 double bed and a sofa. Extremely uncomfortable.
2) Air Conditioning did NOT work in our small cramped room.
3) Only ONE bath towel in the room.
4) When asked to switch to different room - to the one I booked - they told me the only option was to pay âŹ300 for a second room.
Iâve stayed in over 800 nights in hotels and Iâve never had to pay extra for a room I didnât receive AND didnât even have working air conditioning.
Iâd seriously like to be contacted by the hotel manager for a partial refund or something else for the significant inconvenience. Thank you.
The hotel was perfect! Modern, super clean, big rooms, great shower and the Spanish receptionists was super kind with us. Great stay to go to Therme Erding (just 10 min with Uber).
Ideales Hotel fĂŒr Flugreisende: nahe am Flughafen, trotzdem ruhig, sauber, freundliches Personal und Check-in an der Rezeption auch noch um Mitternacht.