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Pacific Shores Resort & Spa

3.5 star property
3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Couples treatment rooms, body treatments, aromatherapy
Exterior
Garden view
Superior Townhome | Beach/ocean view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Parksville Museum & Archives
    ‪18 min walk‬
  • Place, Wilde and Sparrow
    ‪3 min drive‬
  • Place, Parksville Visitor Centre
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪37 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(28 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the area

Nanoose Bay

On the beach.At this Nanoose Bay hotel, you'll be within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Sunset Lanes. The Wool Shop and Parksville Beach are also within 6 miles (10 km).

What's nearby

  • Parksville Museum & Archives - 18 min walk - 1.5 km
  • Wilde and Sparrow - 3 min drive - 2.3 km
  • Parksville Visitor Centre - 3 min drive - 2.9 km
  • Craig Heritage Park and Museum - 3 min drive - 2.9 km
  • Parksville Beach - 9 min drive - 9.9 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive
  • ‪Brazen Poppy Bakery Restaurant - ‬8 min drive

About this property

Pacific Shores Resort & Spa

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 296 out of 783 reviews
Rating 8 - Good. 276 out of 783 reviews
Rating 6 - Okay. 117 out of 783 reviews
Rating 4 - Poor. 62 out of 783 reviews
Rating 2 - Terrible. 32 out of 783 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

8/10 Good

Kat

Liked: Cleanliness, staff & service, amenities
Room smelled nice and clean
Stayed 1 night in Nov 2025

8/10 Good

Tsui Ling

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Natasha

Travelled with family
Disliked: Staff & service
Wifi kept dropping Beds and pillows were not comfortable especially the pull out The food at the restaurant is delicious The location is lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Beautiful place
Stayed 3 nights in Nov 2025

8/10 Good

Eric, Abbotsford

Stayed 1 night in Nov 2025

6/10 Okay

Alysha

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Janique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great property with good restaurant on site. Very clean but finishes are on the low end and furniture is dated. Convenient and spacious apartments
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Clean. Dated. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Robyne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Lindsay

Travelled with family
Disliked: Property conditions & facilities
The staff were friendly and the location was beautiful. The property and the room were quite run down. We couldn't use the outdoor hot tub because the lock was broken. There were many things that didn't work in the room and the last morning we woke up there was no running water in the room.
Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service
Power outage and alarms deep into the night. No onsite breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms, Beautiful grounds! Well manicured, so many amenities! I enjoyed the swimming pool, Sauna, great hot tub outdoors! Took advantage of the spa and had a fantastic massage! Gorgeous views from the Gazebo. Relaxed and enjoyed the ocean! Fantastic property.
Stayed 2 nights in Sep 2025

8/10 Good

Elaine

Every amenity available for the enjoyment of all. Staff in restaurant was happy and efficient.
Stayed 2 nights in Sep 2025

8/10 Good

Gustavo, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront property. Nice indoor pool and outdoor hot tub. Room comfortable with small balcony. Restaurant ok to grab a bite and drink. Limited breakfast options as restaurant opens at noon.
Stayed 1 night in Sep 2025

4/10 Poor

ALICE

Travelled with partner
Liked: Cleanliness
Our room was not very quiet. I was told by staff walls are paper thin and no air conditioning. Very disappointed
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice weekend visit.
Stayed 2 nights in Sep 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No maid service and did not know this at time of booking. Got email about it shortly before we left on trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing. My family of 4 loved all the amenities. Kayaks and paddle boards, the indoor and outdoor pools. We will be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and friendly place

Was a room with a kitchen...and we were the ones taking care . The place was clean on the arrival. Everything around the place was beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025

6/10 Okay

Qiong

Stayed 3 nights in Aug 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room ... Sadly our neighbours were cooking a twice set off the fire alarm at 10:30pm... They were also noisy... It would also be nice to have the option of tea in the room and milk.... The staff were helpful over this but shouldn't have to ask. Delicious supper was a bonus.
Stayed 1 night in Aug 2025