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Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

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Room, 1 King Bed, Non Smoking, Jetted Tub | Bathroom
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Terrace/patio
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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9150 Carothers Pkwy, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Place, Nissan Stadium
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Accessible, Bathtub (Hearing)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Tru by Hilton Franklin Cool Springs Nashville

Franklin
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,008 reviews
The price is CA $138
CA $163 total
includes taxes & fees
May 3 - May 4
Tru by Hilton Franklin Cool Springs Nashville

About the area

Franklin

In shopping district.You'll find CoolSprings Galleria and Crockett Park within 3 miles (5 km) of this hotel. Carter House is within 9 miles (15 km) and Nashville Zoo is within 12 miles (20 km).

What's nearby

  • CoolSprings Galleria - 15 min walk - 1.3 km
  • Iasis Health Care - 3 min drive - 2.8 km
  • Music City Center - 17 min drive - 30.0 km
  • Broadway - 17 min drive - 30.0 km
  • Nissan Stadium - 18 min drive - 31.3 km

Getting around

  • Nashville Riverfront Station - 21 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Samarai Thai - ‬17 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Outback Steakhouse - ‬13 min walk
  • ‪Cheddar's Scratch Kitchen - ‬16 min walk

About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

3-star hotel near CoolSprings Galleria
Hilton Garden Inn Nashville/Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 2700 square feet (251 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Nashville/Franklin Cool Springs. Parking is available for a fee.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Nashville/Franklin Cool Springs offers 131 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

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Embassy Suites by Hilton Franklin Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very good, 1,007 reviews
The price is CA $210
CA $250 total
includes taxes & fees
Apr 26 - Apr 27
Embassy Suites by Hilton Franklin Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Super friendly and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Christy

Stayed 2 nights in Dec 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This stay was amazing! Would definitely recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

MacKenzie

Business traveller
Liked: Cleanliness, staff & service, amenities
Perfection. Clean, great parking, fantastic location, shopping, restaurants close by. Quiet yet a mile or so to interstate .
Stayed 2 nights in Dec 2025

8/10 Good

Crystal

Stayed 1 night in Dec 2025

6/10 Okay

Yokeisha

Staff was very helpful and polite. Our room was really not to standard. No water pressure on the sink. A/C unit smashed. Door to refrigerator leaning. Bed very squeaky! Lamp shade leaning! Room 324
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice patient staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Neelima

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Nice place, good location, nice room + friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Laurie

Stayed 1 night in Dec 2025

4/10 Poor

Candace

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
I stayed in room 411. The hotel was so nice. Unfortunately, the next morning I woke up with several bites on my arms and neck. My daughter who slept in the other bed didn't have any bites. I went to the doctor and was told they were bed bug bites. I took pictures.
Stayed 1 night in Dec 2025

10/10 Excellent

Leland

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Charging $10.00 to park in the hotel parking lot was a bit of a shock. Last time I will stay at a Hilton.
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

The jetted tub I had booked was not available so they upo
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan, Cincinnati

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable rooms. Cleaning staff tried to enter the unit at 9:30AM while I was undressed. Please do not enter rooms until check out time
Stayed 1 night in Nov 2025

2/10 Terrible

Shwan

Stayed 1 night in Nov 2025

10/10 Excellent

Carla, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
I purchased the full hot buffet and it was more than worth it however I can see how it can get pricey for a family of multiples over multiples days. Thankfully I was only in town for a night. It was convenient as most things were closed on Thanksgiving morning. Room and common areas were VERY clean. I used to clean professionally and will say I was impressed with how clean the floors and carpet in the room were particularly..would stay again for short stays if traveling solo. Convenient to most things also, but again I didn’t get to explore as it was a ghost town Thanksgiving day.
My breakfast
Stayed 1 night in Nov 2025

8/10 Good

Billy

Liked: Cleanliness
Stayed 2 nights in Nov 2025

6/10 Okay

Laquanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast wasn't free. Our room was giving to someone else so we had to settle for a king bed with a sleeping sofa. I didn't get a discount or anything for them giving my room away
Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond, Fremont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very helpful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, comfortable room...Staff is always helpful.....Dawn at the bar is super nice....
Stayed 3 nights in Oct 2025