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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
4-star beachfront property near Bloody Bay Beach

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Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Reception
BBQ/picnic area
4 bars/lounges, swim-up bar, poolside bar
1 bedroom, minibar, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay Beach
    ‪12 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Hedonism II
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (B2C-CA)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Oceanfront (C)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (B2C-CA)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-CA)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (U)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (U)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (C)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Garden View (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Oceanfront (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard - E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (Standard - E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (E)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Partial Sea View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (B2C-CA)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, Ocean View (L)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

About the area

Negril

Beachside getaway.You'll be within half a mile (1 km) of Bloody Bay Beach and 2 miles (3 km) of Booby Cay with a stay here. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 12 min walk - 1.0 km
  • Seven Mile Beach - 16 min walk - 1.4 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Hedonism II - 4 min drive - 2.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬16 min walk
  • ‪Mahogany - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

4-star beachfront property near Bloody Bay Beach
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Hotel Riu Negril - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.9 out of 5, Good, 1,003 reviews
Hotel Riu Negril - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin, PLAINSBORO

Travelled with partner
Liked: Cleanliness, staff & service
The beach is the best thing on the property and the friendly staff. There is however nothing that is luxurious about the hotel. Accommodations average, food average.
Stayed 6 nights in May 2025

10/10 Excellent

Loretta Ann Abis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent except that the 2 specialty restaurants ran out of our choice desserts. Thank you though to the wonderful staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Debra Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beach in the Caribbean
Stayed 14 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Brian

Travelled with partner
NA
Stayed 7 nights in Mar 2025

6/10 Okay

Shelley Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach…plenty of chairs, and the restaurants’ staff…very friendly. Had some issues in my room. Toilet would not flush all the time, shower head was hard to get to work, maid took all dirty towels one day but didn’t leave us any clean ones, AND one night bees got into our room through the sliding doors! Luckily we were able to move to a different room, but I’m sure you know what a hassle that is! Wish list would be an elevator.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marilyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so nice the staff is excellent issue i had was with traffic to the hotel that has nothing to do with hotel it is a great getaway i met people who go there at this time every year
Stayed 3 nights in Feb 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean Staff was either very friendly or not at all Food was average Drinks very low quality The beach is great!!
Stayed 7 nights in Feb 2025

6/10 Okay

Dino, Santa Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the food needs an upgrade
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with Riu Tropical Bay Resort!! Clean suites, helpful & friendly staff, delicious food, convenience all the way! My family will book here again as was a fantastic vacation!
Stayed 6 nights in Feb 2025

10/10 Excellent

Wade

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprrt was beautiful. This was our first time in Jamaica and we were so pleased.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark

Stayed 7 nights in Feb 2025

8/10 Good

Snezana

Stayed 9 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael, Ortonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! We have been to this resort about 5 times now and I’d go back again. So relaxing!
Stayed 7 nights in Feb 2025

10/10 Excellent

Evet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are friendly and the service is great. The food qualities excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resorts. Worth it .
Stayed 4 nights in Feb 2025

10/10 Excellent

susan

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

POORNIMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was amazing; water was spectacular. Rooms were super clean and comfortable and swimming pools and activities were fun. Buffet was great… we could not get reservations at any of the on-site restaurants...so plan ahead. Drinks were Strong! Staff were super nice. Definitely had a great time. Will be visiting again!

10/10 Excellent

DAVID ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort
Stayed 10 nights in Feb 2025

8/10 Good

Diane, Petersburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved using the Hobie Cats. Bloody Bay was large enough to get the catamaran going at a good clip. The room was cleaned exceptionally well each day. The wait staff in the cafeteria were very attentive. The only negative of our trip was the speciality Italian restaurant the food was cold.
Stayed 10 nights in Feb 2025

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too difficult to make reservations for dinner
Stayed 7 nights in Feb 2025

6/10 Okay

Yissel Torres

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My experience at this resort in Jamaica had both positives and negatives, though the cons stood out more. Starting with the negatives, one of the bartenders at the main lobby bar was extremely rude while I was ordering a drink. She even ended up yelling at me, which led to a heated exchange and ruined my day. In addition, the room had several issues—the bathroom was not working properly, and the toilet wouldn’t flush. Despite maintenance coming three times, it remained faulty, forcing us to manually add water to make it work. The AC also wasn’t functioning, and I heard similar complaints from other guests. The safe in our room was initially broken; maintenance attempted to fix it twice, and it finally worked for the last four days of our six-day stay. On the positive side, a few staff members in different departments were incredibly kind, which helped make up for some of the resort’s shortcomings. Some of the à la carte restaurant options were decent, but the buffet food was repetitive and did not match the price we paid. The beach itself was stunning, though relaxation was often interrupted by persistent vendors offering marijuana, with no intervention from security. Overall, while the resort had some beautiful aspects, the service and maintenance issues significantly impacted the experience.
Stayed 5 nights in Jan 2025