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"Front desk was very friendly and welcoming. They were very helpful. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

Enjoy the indoor pool at this New Bedford hotel

In New Bedford

Within 3 miles (5 km) of this New Bedford hotel, you'll find Wonder Bowl and St. Anthony of Padua Church. Buttonwood Park Zoo and New Bedford Museum of Glass are also within 3 miles (5 km).

Dining, indoor pool

This hotel features a restaurant, an indoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking, Courtyard Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Whaler Inn and Suites ratings based on 12 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Whaler Inn and Suites

Everyone (8) Family (2)
4 out of 5
Front desk was very friendly and welcoming. They were very helpful.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by CAM

Dear Guest: We appreciate your feed back. Thank you so much for choosing to stay with us and I hope you do decide to stay with us in the near future. From: Cameron from Front Desk

2 out of 5
The room was okay and the internet worked but I had to call and get the code it wasn't provided at check in. The continental breakfast was a joke. It was the worst excuse for a breakfast of anyplace I ever stayed. There was no one in the area They had a toaster with nothing to toast. No fruit or anything worth eating only stale under baked very terrible donuts. Nothing but coffee to drink. I would never stay there again. It was way over priced for what I received

Posted by on 25 May 2019

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Comment from Hotel Management

28 May 2019 by Finessa

Good Afternoon I apologize for the inconvenience, We are always looking to improve and appreciate the feedback and will take everything into consideration to better our guests experience going forward.

1 out of 5
Staff not very helpful. First room we We're offered had a broken door and smelled of smoke. No No Smoking rooms available. Second room had no clothes hangars , limited towels and cigarette holes in bedspread. Coffee available in the lobby but no take out cup tops available Stairs very steep cement with outdoor corridors only. No elevator

Posted by , from Brookfield, CT on 21 Aug. 2018

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5 out of 5

Located close to family living nearby

The Ryan’s pub was an awesome place for dinner. The staff couldn’t have been more nicer

Posted by on 16 Jul. 2018

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Comment from Hotel Management

12 Aug. 2018 by -Front Desk

Thank you for choosing New Bedford Inn and Suites, we hope you will stay again soon!

2 out of 5

hotel was under reconstruction

Pros: it was quiet and the pub had food and beer
Cons: lots, finish the reconstruction; not many travelers staying there, I should have had a room with a window. tell traveler what does not work
Location: ok, could get coffee and some food, easy to find
hotel had no breakfast, no coffee pot in room; coffee in lobby was cold; room had no windows on the inside; did have a frig and microwave; had to leave $75 deposit for damage; phone in room did not work; trouble with getting on the internet; no tv guide; place had a pub which was nice, could get food and a beer but otherwise, place has a long way to go to rebuild; it was quiet tho; had to ask for cleaning; I was there a week and I guess it could have been worse.

Posted by on 2 Apr. 2018

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Comment from Hotel Management

16 Apr. 2018 by New Bedford Inn

We are trying our best to improve the hotel. We are a work in progress. I appreciate your patience and hope you are willing to give us another chance in the future. Please let me know and I will give you a discount. Please mention that I responded to your review. Jamie Hart Manager

3 out of 5

Under reconstruction or on decline

Pros: Price was reasonable
Pool closed. Breakfast or bar area closed for repainting. Too ok but one lamp did not work. No phone in room. Door key would not open outside doors toget back into the motel, had to walks round to the front door. Location convenient to interstate but not to downtown New Bedford

Posted by , from florida on 5 Oct. 2016

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1 out of 5

horror show

Pros: nothing
Cons: knock it down
Location: visited relatives in area
This hotel experience was the worst ever. Someone rang the fire alarm causing everyone to leave their room. Beds were not made. Trash was not taken out of room. No breakfast provided, pool was inoperative for 4 years. Very shabby condition. Hotel staff was good and cooperative with what they had to work with. I will never use this facility again

Posted by , from Grovetown Georgia on 14 Jul. 2016

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2 out of 5

this was as third world motel

Pros: nothing
Cons: remove from your list
Location: nothing nearby including place for breakfast
no glasses in rooms, no coffee in lounge or even coffee machines

Posted by , from NY on 22 Jun. 2016

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1 out of 5

Needs 6 stars minimum to reach a 5 star rating

Pros: Pass.
Cons: Have someone from your organization go and see for yourselves.
Location: We were attending a family wake and funeral and decided that this hotel was convenient just off of an exit from the highway.
Staff at desk not dressed professionally. Got propositioned at check-in desk for $70 while waiting for room keys. Hallways smell musty. Indoor pool has scum on the entire surface and looks totally disregarded and forgotten about its potential guest usage. Having a room on the first floor, the shower water pressure was less than satisfactory. As a youngster growing up in New Bedford, this was already a place (formerly Whaler Inn) that could be recommended to visitors, not any more. I will never step into this place again. In fact, in my entire lifetime, there has been only one other hotel that I would have rated lower than this one. It was so bad that we are trying to reach the manager to see if our room payment of roughly $122 can be reversed to our credit card.

Posted by , from NW of Boston, near NH border on 10 Aug. 2015

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2 out of 5

Good for sleeping and showering.

Good for sleeping and showering, not to spend too much time in the room. Needs building maintenance, and a good vacuuming.

Posted by on 22 Jun. 2015

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An indoor pool, a vending machine, and an ATM are also featured at Whaler Inn and Suites. Free self parking is available. Smoking is allowed in designated areas at this New Bedford hotel.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • Conference center
  • Front desk (24 hours)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Whaler Inn and Suites offers 50 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Televisions come with premium cable channels. Accommodations have kitchenettes with coffee/tea makers. Microwaves and hair dryers can be requested. Housekeeping is provided on request.

  • In-room kitchenette
  • Television
  • Cable channels
  • Premium channels
  • Microwave available
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ryans Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0005132010. This property accepts Visa, Mastercard, American Express, and Discover.

Contactless check-out is available.

  • No elevators
  • Cash or credit card deposit required
  • State tax ID - C0005132010
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Bedford Inn
  • Whaler Inn New Bedford
  • Whaler Inn and Suites Hotel
  • Whaler Inn and Suites New Bedford
  • Whaler Inn and Suites Hotel New Bedford

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free WiFi in public areas is limited to 4 hours per day.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.