Four Points Flex by Sheraton Newcastle

3.0 star property
3-star hotel near St. James' Park

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Bigg Market
    ‪1 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, Northumbria University
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Efficient Double

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

City center stay.Within a 15-minute walk of this Newcastle City Center hotel, you'll find St. James' Park and Quayside. Bigg Market and Castle Keep are also within half a mile (1 km).

What's nearby

  • Bigg Market - 1 min walk - 0.2 km
  • Newcastle-upon-Tyne Theatre Royal - 6 min walk - 0.5 km
  • Chinatown - 6 min walk - 0.6 km
  • Northumbria University - 9 min walk - 0.8 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Newcastle Tap - ‬3 min walk
  • ‪Beer Street - ‬2 min walk
  • ‪Tickets - ‬3 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪The Bridge Hotel - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

3-star hotel near St. James' Park
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. Four Points Flex by Sheraton Newcastle also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2012
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 224 reviews
Rating 8 - Good. 67 out of 224 reviews
Rating 6 - Okay. 23 out of 224 reviews
Rating 4 - Poor. 5 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented room which was clean and well thought out
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

8/10 Good

Yarong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s good value for a solo traveler staying one night. The location is excellent — within walking distance of the central station and the high street. Check-in and check-out were smooth, and the staff were friendly and helpful. My room was clean and quiet, though smaller than I expected. I visited in November, and the night was getting cold. The bedding wasn’t very warm and the air conditioning didn’t warm up the space efficiently.
Stayed 1 night in Nov 2025

8/10 Good

Alan

Stayed 1 night in Nov 2025

8/10 Good

Renukaprasad

Stayed 2 nights in Nov 2025

6/10 Okay

Amelia

Travelled with family
Liked: Cleanliness, staff & service
The room was nice and clean. The only thing was the noise at night wasn’t informed it was right next to a nightclub
Stayed 2 nights in Oct 2025

10/10 Excellent

J K

Liked: Cleanliness, staff & service, amenities
Great staff, friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, excellent location, courteous staff, luggage storage facility
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Clean room, good for price
Stayed 2 nights in Oct 2025

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities
Nice staff, quiet room, convenient for the train station as we had a very early departure
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the hotel. Audrey was a wonderful supervisor who paid special attention to my needs and ensured that I was comfortable throughout my visit. I sincerely thank her for her care and professionalism. I would also like to thank Janine from room service for her excellent work and understanding of my preference for cleanliness. The front desk staff were all outstanding as well! Thank you all!
Stayed 7 nights in Oct 2025

10/10 Excellent

Wade

Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable and well laid out. Bespoke toiletries were very nice. Great location, too.
Stayed 1 night in Oct 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional the staff was helpful and friendly, made food recommendations that were delicious, always so helpful and considerate
Stayed 5 nights in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems whatsoever. Nice, clean hotel. Pleasant and efficient staff. Easy check in and out. Good breakfast. Will stay again.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at 3pm. Room floor was wet & unsafe
Stayed 4 nights in Oct 2025

8/10 Good

Trish

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, comfy bed just slightly cold in room
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025

10/10 Excellent

joan

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness
Clean room. Very basic/ overnight stays ok Air units very loud in the rooms and temperature hard to control. Hard to sleep so was broken night. No privacy from office windows opposite. Basic and clean but not worth the price charged. Checkin staff fine. Basiic bedroom and no services apart from a few seats at reception.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was in a great location, the staff were friendly and the room was comfortable. Our bathroom door had some marks on it and could have been
Stayed 2 nights in Oct 2025

4/10 Poor

Rachel

Stayed 1 night in Oct 2025