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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
3-star hotel near Fallsview Casino

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Property preview
Indoor pool, outdoor pool
Breakfast, lunch, dinner served; alfresco dining
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(285 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(175 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

4 restaurants, dinner served, Brazilian cuisine
Hilton Niagara Falls/Fallsview Hotel & Suites
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 13,096 reviews
The price is CA $168
CA $219 total
includes taxes & fees
Jan 2 - Jan 3, 2026
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1723 out of 3432 reviews
Rating 8 - Good. 1010 out of 3432 reviews
Rating 6 - Okay. 400 out of 3432 reviews
Rating 4 - Poor. 151 out of 3432 reviews
Rating 2 - Terrible. 148 out of 3432 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

AARON, Glen Ridge

Stayed 1 night in Nov 2025

10/10 Excellent

Nobuko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stuff in front desk.
Stayed 1 night in Sep 2025

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Stayed 1 night in Sep 2025

10/10 Excellent

Ram Charan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and clean, and there’s parking right behind the hotel. It’s also conveniently located near Niagara Falls, making it easy to explore the area.
Stayed 1 night in Sep 2025

8/10 Good

Naomi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to falls. Property and hallways need renovations
Stayed 1 night in Sep 2025

10/10 Excellent

pawena

Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the hotel, it's proximity to the OLG stage (5 minute walk), the free parking and the breakfast included. The only complaint we have is the service at Coco's. The food is excellent. I had the beef ribs and my husband had the fish and chips. I was served 4 huge ribs which were delicious. Took two home because I couldn't finish. The fish was two huge servings of thick fish. Delicious. Again half came home. The food was great but the service was terrible. I had finished my dinner before the fish n chips arrived. They are understaffed and it's a shame because the food was delicious. Breakfast was made to order and fabulous. Service was better in the morning.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

sabrina

Travelled with family
Disliked: Amenities, property conditions & facilities
Not worth the money for the visit. Beds are uncomfortable. Bathtub paint was all chipped. Floor going into room was sinking and on an angle. It was a tripping hazard as your sock or foot could get caught on the sinking floor board. We had to put the luggage rack over it so in the night when we had to go to the washroom, we didn’t trip. Staff was fine and accommodated room change.
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, rundown hotel, not worth a 400 dollar stay for one night. Did not appreciate additional charges after paying so much initially
Stayed 1 night in Sep 2025

10/10 Excellent

Juan, Mishawaka

Liked: Cleanliness
Clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable area
Stayed 1 night in Sep 2025

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the falls, restaurants and shopping great location
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at a reasonable price. Breakfast was okay bacon reheated so kind of cold and toast seemed to have sat also very hard crust and soggy in the middle. Service was very good.
Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Good, affordable place to stay near the falls and the casino. We were on the 6th floor and there was a constant banging noise, thankfully it subsided overnight, but it started up again around 8 am. It was annoying, but it wouldn’t stop me from staying here again if I return to Niagara Falls in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2025

8/10 Good

Steve

Stayed 2 nights in Sep 2025

2/10 Terrible

Efrem

Travelled with family
The stay I'm sure would have been good if I was allowed to actually stay. I cannot comment on the property because of the inability to change it. The property can except my reservation as a donation since I was unable to change it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

Our stay was nice, we had a plenty to do. From check in to check out the staff was great. Place was clean and i really liked the flooring instead of carpet. The balcony was great and we could watch the fireworks from it.
View from our balcony :)
Stayed 2 nights in Sep 2025

4/10 Poor

Kashish

Disliked: Cleanliness, staff & service, property conditions & facilities
No exhaust in washrooms and there is no electric in the mid of the night.
Stayed 1 night in Sep 2025

6/10 Okay

Zakia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Day Visit

Short stay whilst visiting the falls. Hotel reasonably priced with in door and out door pools (although we didn’t have time to use them). Breakfast was included in our booking and went on to 11.30 am but was fairly average. The location was good with a few minutes walk to the Main Street, 15 minutes to the Falls and Clifton Hill. Overall a satisfactory stay for the cost
Stayed 2 nights in Sep 2025

10/10 Excellent

isabelle

Stayed 1 night in Sep 2025