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Courtyard by Marriott across Universal Orlando

3.0 star property
Family-friendly 3-star hotel near Universal Orlando Resort

Choose dates to view prices

Photo gallery for Courtyard by Marriott across Universal Orlando

A bar area with stools, a counter, and shelves with bottles.
A modern hotel with a flat facade, large windows, and a covered entrance area.
A hotel room with a sofa, a round table, a TV, and a view of the city.
A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.
A swimming pool with lounge chairs, a covered seating area, and a building with balconies.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5916 Caravan Ct, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪6 min walk‬
  • Place, Orlando International Premium Outlets
    ‪11 min walk‬
  • Place, Universal Studios Florida
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

A hotel room with a bed, a desk with a TV, a chair, a nightstand, and a window.

Suite, 1 Bedroom, City View

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

A hotel room with two beds, a nightstand with a lamp, a chair, and a large window offering a city view.

Suite, 1 Bedroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk with a TV, a chair, and a view of a cityscape.

Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a flat-screen TV, a sofa, a chair, a small table, and a lamp.

Suite, 2 Bedrooms

  • 98 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

A hotel room with a bed, a sofa, a small round table, a lamp, and a large mirror.

Junior Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

A hotel room with a bed, a desk with a TV, a chair, a nightstand, and a window.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

A hotel room with a bed, desk, chair, and a view of the city.

Junior Suite, 1 King Bed with Sofa bed, City View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(45 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a flat-screen TV, a sofa, a chair, a small table, and a lamp.

Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a sofa, armchair, dining table, TV, and a large window with a city view.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View (Hearing Accessible)

A hotel room with two beds, a desk with a TV, a chair, and a window with a city view.

Suite, 1 Bedroom, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-in Shwr)

A modern bathroom with a shower, grab bars, a towel rack, and a toilet.

Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-in Shwr)

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View (Hearing Accessible)

A hotel room with a bed, a sofa, a small round table, a lamp, and a large mirror.

Junior Suite, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-in Shwr)

A shower area with a grab bar, a wheelchair, and two bottles of shampoo.

Junior Suite, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

A shower area with a grab bar, a wheelchair, and two bottles of shampoo.

Room, 2 Queen Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

  • 98 sq m
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with two beds, a desk with a TV, a chair, and a view of a cityscape.

Suite, 2 Bedrooms

  • 98 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

Suite, 1 Twin Bed, City View

  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a small table.

Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk with a TV, a chair, and a view of a cityscape.

Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-in Shwr)

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View (Hearing Accessible)

A hotel room with a bed, desk, chair, and a view of the city.

Junior Suite, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Orlando

Florida Center stay.Within a 10-minute walk of this Florida Center hotel, you'll find Universal Orlando Resort and Orlando International Premium Outlets. Universal CityWalk and Universal Studios Florida are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Orlando International Premium Outlets - 11 min walk - 0.9 km
  • Universal CityWalk - 17 min walk - 1.4 km
  • Universal Studios Florida - 2 min drive - 1.4 km
  • Universal’s Islands of Adventure - 2 min drive - 1.7 km

Getting around

  • Orlando Station - 18 min drive
  • Sand Lake Road Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 27 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Ford’s Garage - ‬16 min walk
  • ‪Miller's Ale House - ‬10 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪TGI Fridays - ‬3 min walk

About this property

Courtyard by Marriott across Universal Orlando

Family-friendly 3-star hotel near Universal Orlando Resort
Courtyard by Marriott across Universal Orlando offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 11067 square feet (1028 square meters) and includes a conference center. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Courtyard by Marriott across Universal Orlando. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Courtyard by Marriott across Universal Orlando was completed in January 2026.

This 3-star Orlando hotel is smoke free.

  • 391 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 11067 sq ft of conference space
  • 1028 sq m of conference space
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott across Universal Orlando offers 391 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

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includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.50 to 15.50 for adults and USD 8 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.50 to 15.50 for adults, and USD 8.00 to 12.50 for children
  • Self parking fee: USD 30.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Frequently asked questions

How close is Courtyard by Marriott across Universal Orlando to the airport?

Courtyard by Marriott across Universal Orlando is 17 mi (27-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott across Universal Orlando?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott across Universal Orlando on Aug 17, 2026 start from CA $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott across Universal Orlando have an airport shuttle?

Airport shuttle services are not available at Courtyard by Marriott across Universal Orlando.

Does Courtyard by Marriott across Universal Orlando offer free breakfast?

Free breakfast isn’t offered at Courtyard by Marriott across Universal Orlando, but cooked-to-order breakfast is offered for a fee of between USD 12.50 and 15.50 for adults, USD 8.00 and 12.50 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Courtyard by Marriott across Universal Orlando?

No, there is no casino at this hotel.

What time is check-in at Courtyard by Marriott across Universal Orlando?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in.

Is there free parking at Courtyard by Marriott across Universal Orlando?

Free parking is not available at this hotel. Self parking is available for USD 30.00 per night.

Does Courtyard by Marriott across Universal Orlando have a pool?

Courtyard by Marriott across Universal Orlando features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does Courtyard by Marriott across Universal Orlando have a restaurant?

Yes, there is a restaurant on site.

Does Courtyard by Marriott across Universal Orlando have a spa?

There are no spa services available at this hotel.

How close is Courtyard by Marriott across Universal Orlando to downtown Orlando?

Courtyard by Marriott across Universal Orlando is 6.6 mi away from Orlando.

Courtyard by Marriott across Universal Orlando Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 354 reviews
Rating 8 - Good. 70 out of 354 reviews
Rating 6 - Okay. 34 out of 354 reviews
Rating 4 - Poor. 17 out of 354 reviews
Rating 2 - Terrible. 10 out of 354 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Spiros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cordelia

Liked: Cleanliness, staff & service
The staff at the front desk and restaurant were very pleasant, friendly and helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great timehere staff was awesome
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Taylor

Liked: Cleanliness, staff & service
Great room and huge for everyone in our group! Super easy to get to Universal too and I’m glad they had shuttles, a cafe, and a snack room. Would definitely book here again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Bistro on site was great for breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was wonderful and pool was fun to relax after a long day from walking
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Great room and value for money. Shuttle buses are great and always on time. Staff is friendly and the clean property. Has a nice pool as well.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alexandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was kept very clean by cleaning team. Staff was helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Valdemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little tight and they charge 33$ a night to park in there
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, convenient location. I told them we were there for my sons birthday and they left some balloons and a special treat for him in our room when we checked in.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

cherise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the privilege of being treated absolutely fantastic my the front desk manager Fabian’s, always greeting us with a big smile and engaging with us, super helpful and kind. Also Jovan was an absolute pleasure, over the world excellent! My experience was so amazing because these two staff members treat customers like family-
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Room & bathroom were exceptionally clean. More than enough towels were in the room upon arrival. Unfortunately no towel bars to dry. Beds were very comfortable. I slept well.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around 4pm in the afternoon there was this wonderful lady in the lobby with pepperoni, cheese, crackers, fruit, oj and champagne! Great timing for an afternoon pick me up treat!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Pool was clean. Great complimentary shuttle service to/from Citywalk, Universal Studios/Islands of Adventure and Epic Universe. I would recommend a couple of later return times from the theme parks so that guests could enjoy the fireworks but not a huge deal. Easy to make reservations for shuttle service daily. Friendly staff. Laundry area was clean. What I would recommend is the ability to purchase laundry detergent in the laundry room vs the front desk but not a huge deal. Great location! The welcome pack containing coupons for Citywalk, Universal Studios and Islands of Adventure was a plus! Was able to save some money!
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Ignacio

Liked: Staff & service, amenities, property conditions & facilities
EXcellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pericles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes indeed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Accommodated my needs without any hassle. Very helpful. 20min walk to Universal Parks or take the free hotel shuttle service. 7min drive to Epic or take free shuttle. I'd stay again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*Room was clean *Pool was clean, crystal clear and refreshing! You need your room key to enter pool area and to get back into the hotel * Laundry room was clean. Laundry detergent and fabric softener can be purchased at the front lobby, not in the laundry room * mini fridge in each room * 1 large community microwave in hotel lobby * Complimentary shuttle service to Citywalk, Universal Studios/Islands of Adventure and Epic Universe **Reservations for shuttle service are required *TGI FRIDAY'S next to hotel *I-drive shuttle stop about a block from hotel *Complimentary shampoo, conditioner bodywash and lotion come in each bathroom *safe in each room *coffeemaker in each room *iron and ironing board in each room *Conveniently located across the street from Universal Studios *on-site taxi service available however, Uber is less expensive *friendly hotel staff! *quick & easy check-in/check-out Highly recommend this hotel!
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Special shout out to the GM Michael, Jalicia, and Quiana. Helped us with whatever we needed. Great people! Nice walk to universal city walk. 18 mins. Much cheaper than staying on property. Worth it. Will stay again soon. 😀
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

lynn

Good
Stayed 4 nights in Apr 2026

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