"The activities, pool, and overall service of everyone at this hotel was absolutely amazing. So much to offer for everyone in the family. My only compl ... " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

Family-friendly 3.5-star resort near Lake Buena Vista Factory Stores

In entertainment district

You'll find Lake Buena Vista Factory Stores and Orlando Vineland Premium Outlets within 3 miles (5 km) of this resort. Disney Springs® is within 6 miles (10 km) and Walt Disney World® is within 12 miles (20 km).

Free water park, fitness center

Free water park access, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Bring the family and enjoy the mini golf, children's pool, and kid-friendly dining. Enjoy the 3 spa tubs and free perks like WiFi in public areas and a theme park shuttle.

Free WiFi, kitchens

The 777 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include kitchens, sofa beds, and sitting areas.

Family Suite, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 6 Max
C$92 per night

Family Suite, Multiple Beds, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, Multiple Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 8 Max

Family Suite, 2 Bedrooms (2 Kingbed & 1 Bunkbed)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Holiday Inn Resort Orlando Suites - Waterpark ratings based on 57 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Orlando Suites - Waterpark

Everyone (46) Family (9)
5 out of 5
The building numbers are confusing. Too many buildings

Posted by on 25 Apr. 2019

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Comment from Hotel Management

27 Apr. 2019 by HotelMgmt

Thank you for your high rating of Holiday Inn Resort Orlando Suites - Waterpark. I hope you had a pleasurable experience. We appreciate your comments regarding our building numbers and will be sure to review them. It would be our pleasure to welcome you back in the future!

5 out of 5
It was a very good hotel experiece. The front desk (the first person we see) started the experience on a positive note. Every thing was clean, the lobby, our room the restaurant. I had no complaints at all!

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by HotelMgmt

We appreciate your 5 star review of Holiday Inn Resort Orlando Suites - Waterpark. Thank you for taking the time to review your stay. It is wonderful to hear your getaway started off in a positive way at our front desk, and you continued to have an enjoyable experience. It would be our pleasure to welcome you back the next time you are visiting Orlando!

2 out of 5
Elevators, we were on 6th floor, we constantly out of order, couch in room that we depended on for a pull out bed wss shabby, at best, , lots of wear on propery, lots of rust on railings, not a good sign on 6th level. Lobby was fine. Staff was excellent. Lakeside Cafe in the main Lobby was fine

Posted by , from Sandwich on 9 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Hotelmgmt

Thank you for reviewing your stay with us. Our staff is our greatest asset and we're glad to hear they provided you exceptional service! We appreciate your feedback, as we are constantly striving to improve our guest experience. I hope you will stay with us again and give us another chance to impress you.

4 out of 5
Staff is really nice. Housekeeping for rooms was poor.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by HotelMgmt

Thank you for your positive review of Holiday Inn Resort Orlando Suites - Waterpark and your praise for our staff. We appreciate your feedback regarding housekeeping, as we are constantly striving to improve. I hope you will stay with us again the next time you visit Orlando!

4 out of 5
It was a nice hotel. The service was good. They were prompt with requests. It was very crowded, so that part was annoying. A high school group that came for the week was hogging the hot tubs.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by HotelMgmt

Thank you for the positive review of Holiday Inn Resort Orlando Suites - Waterpark. I'm happy to hear our team exceeded your expectations. I hope you will visit us again, hopefully when we are less crowded, so you can enjoy more of the amenities we have to offer. It would be our pleasure to welcome you back!

3 out of 5
Didn’t like the added 35$ per night cost for amenities and cost for parking. This was not explained and when we called the hotel 3 days before our booking, they said everything was included in our cost. Extremely frustrating and disappointing. I also paid a 8$/day for breakfast to Travelocity and come to find out this hotel doesn’t do contenental breakfast. Overall, a very bad booking experience

Posted by on 30 Mar. 2019

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Comment from Hotel Management

17 May 2019 by HotelMgmt

Thank you for taking a moment to review your stay. I apologize for the confusion with your booking details and any misinformation you received. We try to be as transparent with our fees as possible and list them on our website. I hope you will reconsider staying with us again and provide us another chance to regain your confidence.

5 out of 5
Great place especially for kids good location and lots of activties

Posted by on 14 Mar. 2019

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Comment from Hotel Management

16 Mar. 2019 by HotelMgmt

We sincerely appreciate your 5 star review of Holiday Inn Orlando Suites – Waterpark. I'm glad you found many fun things to do on our property. We hope you will stay with us again when traveling to Orlando!

5 out of 5
Great location. The water park was loved by the kids. Clean.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by HotelMgmt

We’re delighted that your kids enjoyed the waterpark and that our close proximity to the theme parks enhanced your Orlando visit. Thank you for the five star review of Holiday Inn Resort Orlando Suites - Waterpark and we hope you’ll be our guest again.

5 out of 5
Very nice pool/waterpark area for adults and children. Also has nice "mall" area to shop, eat, buy park tickets, arcade & movies, candy shop, bar, etc.

Posted by on 25 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by HotelMgmt

It’s great to learn you had everything you needed here and locally to fully enjoy your Orlando vacation. We'd love to welcome you back to the JHoliday Inn Resort Orlando Suites - Waterpark!

2 out of 5
Upon check in, we were told to go get our “welcome package” which was nothing more than a sales pitch to get us to go tour their new resort where we would be rewarded with cash. After traveling in a car with 4 children this was the last thing we needed to waste our time onand be bombarded with. Entered room and had musty smell. Then headed to arcade to find out the hotel is actually under construction, which was not mentioned in the listing. Needed meds this morning before going to theme park but nothing opens until 8:30 on site. Don’t advertise being so close to Magic Kingdom, if you don’t accommodate needs for families that are clearly going to be waking up early to go to parks and have random last minute needs on occasion; as traveling with children often comes with its fair share of these types of things. Then we’re told to call night before to arrange late check out, just to be told after 13 hours in the park (now midnight) we need to call in the morning... so in other words, defeat the purpose of late check out and wake up early just to call, which will then wake my kids up, bc the room phone is ever so conveniently located in my kids room, not mine. Honestly this whole hotel is a joke, nothing more than what feels like a bait and switch. Pics online have been doctored to look MUCH better than things truly are. Very disappointed!

Posted by on 27 Jan. 2019

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About the Holiday Inn Resort Orlando Suites - Waterpark

Location 14500 Continental Gateway, Orlando, FL 32821

Property Features

Holiday Inn Resort Orlando Suites - Waterpark offers its guests a complimentary water park, 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 7850 square feet (729 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark. For a fee, parking is available. This 3.5-star Orlando resort is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 7850 sq ft of conference space
  • 729 sq m of conference space
  • Built in 1999
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (29.9 km / 18.6 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Resort Orlando Suites - Waterpark offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star resort have kitchens with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Lakeside Cafe - This buffet restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Antonios Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Cravings - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Hideaway Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Subway - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Self parking fee: USD 15.97 per day
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nickelodeon Suites soon be Holiday Inn Resort Waterpark Orlando
  • Nickelodeon Suites soon be Holiday Inn Resort Waterpark
  • Nickelodeon Suites soon be Holiday Waterpark Orlando
  • Nickelodeon Suites soon be Holiday Waterpark
  • Holiday Inn Resort Orlando Suites Waterpark
  • Holiday Inn Resort Suites Waterpark
  • Holiday Inn Orlando Suites Waterpark
  • Holiday Inn Suites Waterpark
  • Nick Hotel Orlando
  • Nickelodeon Hotel Orlando
  • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
  • Nickelodeon Suites Resort

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe


Book a stay in any room type or rate plan now-June 30, 2019 for travel January 1-June 30, 2019 and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.